I ordered 4 radiators that were promptly delivered the day I went on holiday. When I returned, the plumber was delayed so it was past the 30 day return policy. I had, unfortunately, measur... See more
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Ordered a lovely radiator. Cheaper than some competitors but far from cheap. After around 9 months the radiator started going rusty due to a fault in the coating. I contacted Column Rads who... See more
Company replied
I was abit dubious about ordering as the reviews didn’t seem great. I wanted a bright orange radiator, couldn’t find what I wanted in the right dimensions anywhere else. I am so happy with my radiator... See more
Appalling customer service. I placed an order but confirmation and payment took so long to go through, I thought the transaction hadn't happened. I placed the order again later that day then both orde... See more
Company details
Information provided by various external sources
At Column Rads UK we have over 30 years' experience in the central heating and plumbing business, and because we buy in bulk we sell radiators at prices than anyone in the industry!
Contact info
United Kingdom
- 02392 751306
- sales@columnrads.co.uk
- columnrads.co.uk
Reply from Column Rads UK
Hello
Great review, thanks for taking the time to post
Hope to see you again
Column Rads
Highly Recomended
This company has a good range of products at competitive prices. My order of radiators was delivered extremely promptly and met my expectations absolutely.
5 January 2016
Unprompted review
Reply from Column Rads UK
Hello
Thanks for the excellent review, really pleased you were happy with our service
We hope to see you again
Column Rads
Reply from Column Rads UK
Hello
Great review, thanks for taking the time to post
Hope to see you again
Column Rads
Reply from Column Rads UK
Hello
Thanks for the great review
Look forward to seeing you again
Column Rads
Reply from Column Rads UK
Hello
Great review, thanks for taking the time to post
Hope to see you again
Column Rads
Fantastic company!
I bought the lacquered classic column radiators and they're stunning! Superb service, one radiator was the wrong colour, correct radiator was delivered the next day! Very friendly and helpful staff! Fantastic company...
5 January 2016
Unprompted review
Reply from Column Rads UK
Hello
Great review, thanks for taking the time to post, very pleased you were happy with our service and rads, they raw metals are beautiful!
Hope to see you again
Column Rads
2nd time of being asked to review
My first review was taken away as trust pilot removed it as like others on here I have never purchased these products despite pointing the obvious out for others to be made aware.
It would appear that our email address security has neen flawed under data governance. I explained all this to Trust pilot who could not give a definitive response other than we are investigating. Do the same as me, keep the emails & upload them to bbc watch dog, that investigation might work better.
4 January 2016
Reply from Column Rads UK
Dear Mr Millard,
I hope you don't mind me emailing you direct, but I wanted to put your mind at rest.
You placed an order with us at Mr Central Heating in July for some radiators. We have a second website dedicated to radiators and valves called columnrads.co.uk.
As part of a new fresher website launch with columnrads, we integrated the columnrads site into the same software that we run Mr Central Heating on, and Trustpilot have given us code to link our new Columnrads site to their review platform.
Unfortunately, it did not work as expected and used our Mr Central Heating database of customers who ordered, to invite to review Columnrads.
No data has been sold to an external company and your data is very safe and we take it extremely safely using Comodo SSL, the highest available for our sites, not only are the account and data areas secured but the entire site is encrypted, a new industry standard.
Again, I am sorry for the confusion, and we are working with Trustpilot to correct their code, hence why they are removing the reviews that where invited for the wrong domain.
If I can answer any questions, please do not hesitate to contact us.
Reply from Column Rads UK
Hello
Great review, thanks for taking the time to post
Hope to see you again
Column Rads
Reply from Column Rads UK
Hello
Great review, thanks for taking the time to post
Hope to see you again
Column Rads
Reply from Column Rads UK
Hello
Great review, thanks for taking the time to post
Hope to see you again
Column Rads
Excellent!
Brilliant company to deal with - excellent product! Very speedy delivery!
4 January 2016
Unprompted review
Reply from Column Rads UK
Hello
Great review, thanks for taking the time to post
Hope to see you again
Column Rads
great looking radiator
The column radiator is perfect for my Edwardian terrace house. I bought it with taps, and both items are good quality. The price was really good too.
The instructions were actually for a different design! but managed to figure everything out.
4 January 2016
Unprompted review
Reply from Column Rads UK
Hello
Thanks for taking the time to leave the great review, really pleased you are happy with our rads.
Hope to see you again
Column Rads
Excellent service
Easy purchase, very quick delivery with no problems.
4 January 2016
Unprompted review
Reply from Column Rads UK
Hello
Thanks for taking the time to leave the great review
Hope to see you again
Column Rads
Reply from Column Rads UK
Hello
Thanks for taking the time to leave the great review
Hope to see you again
Column Rads
Reply from Column Rads UK
Hello
Thanks for taking the time to leave the great review
Hope to see you again
Column Rads
Was this Mr Central Heating?
The e-mail asking for my views was the first I ever heard of this company.
I believe that it may be a re-branding of Mr Central Heating who were extremely efficient, delivering exactly what I ordered far sooner than I had expected when placing the order.
3 January 2016
Unprompted review
Reply from Column Rads UK
Hi Ken
Thanks for the review. Column Rads is a sister company of Mr Central Heating and we have experienced an error when launching the new Column Rads website which has resulted in existing Mr Central Heating customers being invited to review the new Column Rads site which has understandably caused a little confusion, but thanks for the excellent Mr Central Heating review :)
Kind Regards
Column Rads
Reply from Column Rads UK
Hello
Thanks for taking the time to leave the great review
Hope to see you again
Column Rads
Column Radiator Purchase
Great service and very helpful staff. very pleased with my purchases
2 January 2016
Unprompted review
Reply from Column Rads UK
Hello
Great review, thanks for posting
Hope to see you again
Column Rads
Top service
professional service top quality excellent price
would defiantly use again
2 January 2016
Unprompted review
Reply from Column Rads UK
Hello
Thanks for taking the time to leave the great review
Hope to see you again
Column Rads
Reply from Column Rads UK
Hello
Thanks for taking the time to leave the great review, glad you were happy with our customer service :)
Hope to see you again
Column Rads
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