Déçus par le London pass. Peux d explication comment l utiliser. Certaine attractions nous oblige à passer retirer un ticket d autre scanner le code a l entrée sans prendre de ticket. Ce samedi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Easy to book ,easy access The river cruise was brilliant educational and well looked after from the compère Jenifer . She was so funny , comforting and showed us the sights around the Thames . The L... See more
A day out at the London Aquarium. Tickets bought the night before online with a discount. Very easy and straightforward. Our 1.5 year old loved it. Very buggy friendly and has changing faciliti... See more
My wife and I became lost and had massive transit delays in our efforts to join the group. We subsequently missed the tour. I asked for a rebooking and/or a refund and we were declined. I’m really... See more
Company details
Information provided by various external sources
Come to London is a ticket booking platform that handles tours and activities in London.
Contact info
Excellent website
very good and easy
Rebooking
Had a booking but because of covid had to reschedule and they was so helpful
This didn’t happen due to COVID I have…
This didn’t happen due to COVID I have sent 2 emails requesting a refund and had no response. I would not recommend and will not book again
Come To London
I booked tickets and also got the refund payment. I booked tickets to go to Sea Life in London where I am also from. What they don’t show you on the website is that this is a French company and in order to get a refund you have to contact France. I called and was told my booking details were not showing and then was told I would get an email within 10 minutes which did not happen. I called the next day and asked for a refund and they hung up on me p.s I did also email them too. I ended up calling my bank to get a refund and told them I was being fraud by this website.
Bad customer service
Bad customer service, basically got robbed of a ticket which I could never get a refund on
Lovely girl at the till
Lovely girl at the till, great customer service 👍
no refund of mistaken child ticket purchase
Very unimpressed that you would not refund a child’s ticket that was a mistaken purchase (not needed as the child was under 3). This shows a poor ethical approach and lack of customer focus.
Excellent website
We had an absolutely fabulous time and was so easy to book and pay for the tickets. Definitely will use next time. Very reasonably priced.
Good service
Good service. The only glich was that our tickets went to my junk mail, luckily I always check it.
I tried to call customer service
I tried to call customer service, but they have France number, and I tried to ask for reschedule but they couldn't resolve my query, and finally didn't rescheduled and not refunded. Poor customer service.
Booked the tickets for the museum
Booked the tickets for the museum. Made a mistake with a date. I emailed to the company they did not even answer so I had to call to France, they refused to change dates. I had to call directly to the museum and they changed the dates for me without the problem.
A day out at the London Aquarium
A day out at the London Aquarium. Tickets bought the night before online with a discount. Very easy and straightforward.
Our 1.5 year old loved it. Very buggy friendly and has changing facilities. Lots of places on the Southbank to eat that cater for families with young children.
Great days out
We had great fun well good day out easy to find plenty of time to look around will defo do it again
Everything was just the way it should…
Everything was just the way it should be!
I had some problems actually picking up…
I had some problems actually picking up my tickets.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








