Comfizz of Kavendor Ltd Reviews 307

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the outstanding quality of the products, noting their comfort and effective support, especially for those with ostomies. Many appreciate the thoughtful design that helps them feel secure and confident. The service is frequently described as excellent, with prompt and helpful responses from the company, making it easy for customers to find suitable products and even navigate prescription options. Deliveries are consistently timely, adding to the positive experience. However, some people were dissatisfied with specific product designs, finding certain items like boxers to be ill-fitting or uncomfortable. Issues such as baggy legs, waistbands rolling down, or elastic not being robust enough were mentioned. A few customers also noted that while some products offer light support, they might not be sufficient for more significant needs like hernias, requiring a different type of garment.

What people talk about most

Product

Reviewers mention positive feedback about product quality. Customers praise the outstanding quality of the... See more

Quality

Clients share positive opinions on quality, consistently praising the outstanding quality of the products.... See more

Service

Users describe positive interactions with service. Customers appreciate the efficient, prompt, and friendly... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the speed and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The quality of the product is outstanding. Not only does it keep my difficult stoma bag in place with enough support that it doesn’t prevent it from working. I wear the pants every day and they give... See more

Rated 5 out of 5 stars

I am 10 days post colostomy surgery. As this was a planned surgery, I was able to to research what I may need post op. I came across Comfiz through an on-line forum where Ostomates shared their li... See more

Company replied

Rated 5 out of 5 stars

These garments are well made and fit perfectly.The waistband is very comfortable to wear even though it is fitting over my stoma.

Rated 5 out of 5 stars

Received my waist band last week, absolutely chuffed to bits with it, I've got a slight hernia with my stoma and it supports me very comfortably


Company details

  1. #29 of 41 best companies in Medical supply store

Written by the company

Comfizz was founded in 1998 by Lorraine and Nozar who have lived experience of Ostomies & bowel surgery through family members. They created support wear solutions to provide comfort, discretion and confidence. With a wide range of styles and levels of support there is a garment to solve most challenges faced when living with a stoma. Don’t feel different… Feel confident in Comfizz We offer Light support wear for everyday stoma support Medium support for active ostomates Firm support for managing a hernia


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

307 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Customer Service

Spoke with one of their customer service guys, very approachable and helpful, even though I had made a mistake in my order they were very willing to correct my mistake. Couldn't ask for better service

18 March 2024
Rated 5 out of 5 stars

Excellent products.

Excellent customer service, quick delivery, product is made to 100% quality offers real support but feels really nice and does not feel like support wear. Will always recommend Comfizz.

13 February 2024
Rated 4 out of 5 stars

Comfortable and supportive briefs

Comfortable and supportive briefs. I'm usually a size 10-12 and bought M/L which fit well. Only negative is that I feel that there is not enough material in the crotch area..needs to be wider! Efficient on line service.

12 February 2024
Rated 5 out of 5 stars

Quality and service very good

The Comfizz belts are of a very good quality and do not loose their strech after prolonged use.
They wash well and retain their shape. I had to return 1 item as I ordered the wrong size they exchanged it for a different size without any fuss.
I will definitely ordering more items from them.

12 February 2024
Rated 5 out of 5 stars

Fantastic fit

No frills and fantastic fit, great service,
Lots do the frills and gimmicks which break the silhouette.
When my stoma is comfy and secure especiallyI can forget my stoma and enjoy myself.I want to forget my stoma which I can with when I’m wearing my wraps.

12 February 2024
Rated 5 out of 5 stars

Consistently good quality

I love Comfizz for their waistbands and now swimwear! Website is easy to use and simple to place an order. Delivery is also quick. Product sizes are well labelled though they do advise to get in contact if unsure or between sizes. I haven’t needed to as I am not in between sizes. Everything has fitted really well and very well made.

13 January 2024
Rated 5 out of 5 stars

Excellent support wear

Excellent support wear. I wear boxers, vests, support belts and the protector all from Comfizz. Top quality. Very comfortable and last ages. Highly recommend.

17 January 2024
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, help with my numerous telephone calls.
Knowledgable information about there products and help with choose the correct product.

15 January 2024
Rated 5 out of 5 stars

Great product and easy process

Heard of comfizz from another pt with a colostomy whilst in was in hospital for my surgery. Since then I've bought 2 support bands. They are great product and I particularly like the limited addition one to wear with trousers.
Delivery was swift and process easy.

14 December 2023
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, they did everything possible to help. Fast delivery, came when scheduled.
The product is brilliant, keeps me well protected and comfortable whilst snowboarding and doing other sports.
A very happy customer.

14 December 2023
Rated 5 out of 5 stars

Repeat satisfied customer

I placed my second order of level 1 women's briefs for delivery to Texas. I was wearing them in less than a week! Excellent quality garments that provide my abdomen and stoma with the perfect level of support, AND lightening fast delivery from across the pond. I am a loyal repeat customer!

13 December 2023
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, I inadvertently ordered incorrect size of an item and comfizz were swift to do an exchange for me, replacement product was slightly dearer but they waived difference in cost, couldn’t fault them.

16 November 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look