Comfort Insurance Reviews 

12,250
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 2,541 reviews, reviewers overwhelmingly had a great experience with this company. Regular customers frequently praise the friendly and exceptionally knowledgeable staff members who provide clear information and guide them patiently through every single step of the annual policy renewal process. Many people consistently mention that getting in touch by phone is remarkably quick and efficient, ensuring that all customer queries are answered promptly without unnecessary delays or frustrating automated hurdles. However, some customers also noted that certain policy premiums increased over time or that extra optional add-ons noticeably bumped up the total price for their vehicles.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpful, patient, and... See more

Price

Reviewers mention positive feedback about price, consistently describing quotes as very competitive,... See more

Service

People report positive experiences with service, highlighting helpful and friendly staff during policy... See more

Customer service

Clients share positive opinions on customer service, highlighting quick phone responses and knowledgeable... See more

Value for money

Consumers find value for money to be positive, consistently reporting competitive pricing and great deals... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Got through quickly no long wait on hold . Spoke to Donna who talked me carefully through the stages to renew my policy . I was new to Motorhoming and had many questions about my circumstances, Donna... See more

Rated 5 out of 5 stars

Very competitive quote, for the second year in a row. Therefore, Comfort Insurance get my business for another year on my campervan policy. Clearly the price is kept down by being selective about wh... See more

Rated 5 out of 5 stars

A good company to deal with, customer service is very good and easy to get hold of for any query. Many may not know but Comfort is part of Aviva Insurance which is a well known and respected company.... See more

Rated 5 out of 5 stars

Able to speak on phone to real person who gave good information, told us what was required on our camper to achieve the insurance cover we needed . Sensible price given Would use again and recommen... See more


Company details

  1. #1 of 12 best companies in Caravan and Motorhome Insurance Company
  2. #13 of 227 best companies in Insurance agency
  3. #20 of 183 best companies in Insurance broker

About Comfort Insurance

Written by the company

Comfort Insurance is a family business with over 30 years experience, specialising in the provision of motorhome insurance. We are the eleven time winners of the What Motorhome Insurance Provider Of The Year Award. We pride ourselves in providing friendly and knowledgeable service, coupled with excellent products to all of our customers.
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Motorhome Insurance
Campervan Insurance

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Contact info

4.9

Excellent

TrustScore 5 out of 5

12k reviews

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Replied to 57% of negative reviews

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4.9

All reviews

(12,250)

2,462 reviews in the last 12 months

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motorhome

Rated 5 out of 5 stars

Extremly helpful

Quote done online - very quick, although couldn't find the exact model of the motorhome.
Phoned and the member of staff was extremly helpful in prcessing the policy. Plus the price was very reasonable too.

2 July 2026
Unprompted review
Rated 5 out of 5 stars

A great company to insure your motorhome with

I have only ever had my motorhome insured by Comfort Insurance and would not use anyone else
They provide great cover at a great price and most importantly to me they have a great portal which is easy to use and if you ever need to speak to a person. There telephone system is simple to get through to a person , they answer the phone quickly and when you do speak to someone they are professional, friendly and do what they say they are going to do .
Just spoke to Grace this morning who did everything I just spoke about
Thank you Comfort Insurance

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Comfort Campervan Insurance

I have had my motorhome insured with this firm for a number of years. They provide excellent cover for an excellent price and the option to add breakfown insurance is a great add-on. I wouldn't dream about going anywhere else.

2 July 2026
Rated 5 out of 5 stars

Spoke to Donna on July 1st to let…

Spoke to Donna on July 1st to let Comfort know that we plan to sell our motorhome in the near future, so required to know the best way to procede, ensuring we will still be covered in the interim period.
Donna was very professional, polite and helpful in her manner, and all was resolved to our satisfaction.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Ecellent helpful service

A pleasure dealing with Donna at Comfort Insurance in obtaining my first motorhome insurance !! Polite, knowledgable and helpful taking me through the entire process and making valid suggestions and providing detailed explanations. First class service and thouroughly recommend.

29 June 2026
Unprompted review
Rated 5 out of 5 stars

Motorhome insurance renewal made easy.

Motorhome insurance renewal time once again today and, as usual, the service I received from Comfort was superb.
The person dealing with my renewal this time around was Donna and she was extremely helpful, patient, knowledgeable and pleasant in answering my enquiries about the renewal. The whole process was straightforward, simple and complete, thanks to Donna’s help and expertise.

26 June 2026
Unprompted review
Rated 5 out of 5 stars

So this is our 1st motorhome and I have…

So this is our 1st motorhome and I have smto say Corrin helped us through everything, also the advice was invaluable so thank you Corrin. The transaction was smooth and I do think comfort it the correct name for this company. 5 stars from us.

25 June 2026
Unprompted review
Rated 5 out of 5 stars

New motorhome insurance

I have just taken out a new motorhome policy with this company and the young lady who took my call (Lisa Axon) was excellent to deal with and made the transaction very easy to complete, i would highly recommend this company for its very competative quote and the staff they employ. 5 stars

24 June 2026
Unprompted review
Rated 5 out of 5 stars

Renewal of motorhome insurance…

I received a timely renewal notification and it was very favourable so accepted immediately. Easy to renew online which was important to me as I was travelling at the time.
Always receive a first class service from Comfort.

19 June 2026
Rated 4 out of 5 stars

Friendly and efficient

Ryan was friendly and efficient and made the process so easy. I'm hoping we got a reasonable deal, but it's difficult to tell with this being our first (second hand) motorhome and without any no claims bonus. On a search, the cost feels towards the upper end for the age and value, but it is good to have it done so that we can drive the vehicle away when we need to.

17 June 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant company

Brilliant company. This is my 3 year with Comfort and all renewals were lower than the previous year.
So simple to navigate the website.
Never had to make a claim so can't comment though, I have no doubt I would be looked after should the worst happen.
We have no intentions of looking anywhere else for our motorhome insurance.
Frank and Tina
From Wiltshire

12 June 2026
Unprompted review

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