Comfrt Reviews 9,670

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their exceptional quality, often describing them as super soft, cozy, and comfortable. Many people appreciate the wide selection of items, with numerous consumers expressing their intention to purchase more. The customer service is frequently highlighted as amazing, with reviewers noting the quick response times and helpfulness of the team. However, some customers also noted issues with their orders, including incorrect items being sent or packages not arriving as expected. A few other people also felt that the sizing of the products was inconsistent, leading to items being too large or having disproportionate features.

What people talk about most

Product

Consumers generally express high satisfaction with the products, praising their comfort, quality, and... See more

Quality

People report positive experiences with quality, consistently praising the softness, comfort, and durability... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers express satisfaction, praising the ease of... See more

Customer service

Users describe mixed interactions with customer service. While many praise the quick, helpful, and... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the speed and... See more

Based on these reviews

Rated 5 out of 5 stars

Having seen these on the internet for quite a while (thanks you Rachel Loves) I'm not at all disappointed that I ordered a couple of items from Scotland. The affirmation hoodie and trousers and the... See more

Rated 5 out of 5 stars

I absolutely love Comfrt products! I buy so many hoodies for me and my three girls even though they’re a vast age range they all love matching hoodies! We do a lot of international travel and zip ups... See more

Rated 5 out of 5 stars

The Comfrt Company as a whole has been so wonderful. I am a mother of 3 angel babies & they sent me an email today with a heartfelt message with meaningful support. It truly means alot to have a compa... See more

Rated 5 out of 5 stars

My new favourite hoody! I had been wanting one of the travel hoodies for ages after seeing them advertised and I finally went for it in the Spring sale and grabbed the matching joggers too! As soon as... See more


Company details


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

10K reviews

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Rated 5 out of 5 stars

Quality A+. Customer service A++++!

I purchased the Airplane Mode Travel zip hoodie in 2 colors. They arrived promptly, looked exactly as shown on the site and fit exactly as described. Quality is A+. So, I was already happy. But what blew my mind was the customer service! After receiving the hoodies, I decided I would like matching pants and my items contained a card that said if I posted my purchase and tagged Comfrt I would receive a 15% off code for my next purchase. I posted an Instagram story and when I hadn't received a code after several hours, I sent a note via the Comfrt website contact form on a FRIDAY EVENING...and received a response almost immediately. I was simply asked to provide my IG handle so they could verify the post. They very quickly verified it and provided me with a discount code! All of this occurred within 2 hours on a Friday night! Unheard of these days - truly! I thought maybe I'd get a response on Monday if the customer service was any good but this exceeded all expectations :)

17 April 2026
Unprompted review
Rated 5 out of 5 stars

I have seen ads on thr internet for a…

I have seen ads on thr internet for a long time and then saw a sale and thought why not let's try it out. I am so pleased with the quality and the packaging is next level. You can tell they really care about their customers. Wjll buy again absolutely.

19 April 2026
Unprompted review
Rated 5 out of 5 stars

My family loves Comfrt

My family loves Comfrt! I purchased the lounge set and my daughter’s received the hoodies with the jogger and straight leg pant. We exchanged the straight leg pant for a larger size for more length. Easy return and quick delivery. I can’t wait to order a blanket next!

8 April 2026
Unprompted review
Rated 5 out of 5 stars

AMAZING

AMAZING! Highly recommend the fabric the weight is so amazing it is soft comfortable I will buy every outfit on this site iam obsessed!! So happy they ship to Canada! thank you so much COMFRT!

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Comfrt love ❤️

Comfrt has the softest, most comfortable clothing for both me and my dog! We love the sweatshirts and I am a huge fan of my sweatpants and the cloud line as well! The Dreamer blanket is also AMAZING! 100/10 would always recommend! ❤️

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Loving all the Comfrt pieces…

I have ordered so many Comfrt pieces it’s insane !! My daughter loves the over sized sweats, waffle set, the tshirts and shorts. I get so many compliments on my waffle set as well. I have an oversized set as a gift and my friend finds it so comfortable and flattering. I am ordering another set for my MIL for Mother’s Day. Thank you Comfrt for making great quality clothing and I am sure a blanket is a future purchase as well.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

GREAT Experience

I purchased an airport sweats pair for my daughter. She LOVED the quality and comfort (COMFRT) of the set. There was a slight problem with the order. I contacted customer support and the issue was resolved within hours! I have already placed another order!

20 April 2026
Unprompted review
Rated 5 out of 5 stars

so comfy

these hoodies are so comfy and delivered quickly. they are perfectly oversized , me and my pup love them !

20 April 2026
Unprompted review
Rated 5 out of 5 stars

They are really soft and cozy

They are really soft and cozy, I love the oversized fit. I’ve been wearing this set a lot and it’s become one of my go-to outfits for everyday errands and lounging. super comfortable but still looks cute and put together.

20 April 2026
Unprompted review
Rated 4 out of 5 stars

My set is SO comfy

My set is SO comfy! I did pay for express shipping and it took 7 days to get here :/. Will order again just not with express shipping!

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Comfrt is the best brand ever!!

Comfrt is the best brand ever!!! I have 4 sets now and I can’t stop buying them. They are perfect for winter, they keep me so warm in the freezing weather. Their different materials and styles makes their outfits perfect for summer days! Overall comfrt is the best!

20 April 2026
Unprompted review
Rated 3 out of 5 stars

I love the Comfrt clothes but…

I love the Comfrt clothes. Everything I have ordered has been so soft and comfortable. It’s my new favorite gift to give especially for the price. I give it a 4 vs a 5 because depending on what you order, the sizes run differently. For example, I have a large in the minimalist hoodie and it’s definitely oversized, but I love it. I ordered a Medium in the zip up a few months later and it was much much larger than the hoodie. I had to exchange it for a small and it fit like my large hoodie. Thinking the sweatpants would be oversized, I ordered a M to find that they are a little more of a snug fit. The XL’s are what I ended up ordering and they are perfect for the baggy look. Keep in mind I’m a medium in most leggings and sweatpants. Make sure you are aware that they don’t give you a refund!!!! Only other downside.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

One of the softest blankets I've ever…

One of the softest blankets I've ever felt. Not only can I not stay away from it but my dogs too! With the stunning colors, super soft, pretty heavy material, and good pricing I think it’s a must have and great gift! Ty comfrt :)

20 April 2026
Unprompted review
Rated 1 out of 5 stars

Ordered a large navy blue hoodie and…

Ordered a large navy blue hoodie and bottoms and was sent the correct bottoms but received a black medium hoodie. As this was an international order they were unable to process a replacement. The fact they were able to get yet two things wrong on an order is ridiculous. Definitely won’t be ordering from them again.

16 April 2026
Unprompted review

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