Comfrt Reviews 9,656

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their exceptional quality, often describing them as super soft, cozy, and comfortable. Many people appreciate the wide selection of items, with numerous consumers expressing their intention to purchase more. The customer service is frequently highlighted as amazing, with reviewers noting the quick response times and helpfulness of the team. However, some customers also noted issues with their orders, including incorrect items being sent or packages not arriving as expected. A few other people also felt that the sizing of the products was inconsistent, leading to items being too large or having disproportionate features.

What people talk about most

Product

Consumers generally express high satisfaction with the products, praising their comfort, quality, and... See more

Quality

People report positive experiences with quality, consistently praising the softness, comfort, and durability... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers express satisfaction, praising the ease of... See more

Customer service

Users describe mixed interactions with customer service. While many praise the quick, helpful, and... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the speed and... See more

Based on these reviews

Rated 5 out of 5 stars

Having seen these on the internet for quite a while (thanks you Rachel Loves) I'm not at all disappointed that I ordered a couple of items from Scotland. The affirmation hoodie and trousers and the... See more

Rated 5 out of 5 stars

I absolutely love Comfrt products! I buy so many hoodies for me and my three girls even though they’re a vast age range they all love matching hoodies! We do a lot of international travel and zip ups... See more

Rated 5 out of 5 stars

The Comfrt Company as a whole has been so wonderful. I am a mother of 3 angel babies & they sent me an email today with a heartfelt message with meaningful support. It truly means alot to have a compa... See more

Rated 5 out of 5 stars

My new favourite hoody! I had been wanting one of the travel hoodies for ages after seeing them advertised and I finally went for it in the Spring sale and grabbed the matching joggers too! As soon as... See more


Company details


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

10K reviews

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Rated 5 out of 5 stars

Great hoodie!!

I ordered a hoodie through a pre-order. So I had to wait for it to come in. Im so glad when I got the notification that it was shipped. I ordered the coral hoodie. Beautiful colour, so soft, like butter. Thicker material, so warm. I feel you can downsize. I am a large, i ordered a large, but I could have went down to a medium. Wore it out and received many compliments.

12 April 2026
Unprompted review
Rated 5 out of 5 stars

Material and comfort perfection

I ordered leggings, 3 camo tees and the camo sweats. I preordered the sweats and reached out for a ship date. Siena AI responded quickly and very knowledgeable about when my pants would ship. The products I have received so far are amazing! So soft and comfy. The camo tees do run big so if you’re normally a large in women’s go for a medium unless you want more of an actual fit, get small. So go down with the camo tees. I have one of each size lol my boyfriend has the large so it all works out!

13 April 2026
Unprompted review
Rated 5 out of 5 stars

I am in love with their hoodies

I am in love with their hoodies! I became hooked overtime because every piece of clothing I purchased is great quality and super comfortable. I also, realized how wonderful this company really is, you can tell they really care for their customers. The company sent out an email labeled "A note before mothers day," it was very heartfelt recognizing that mothers day can be a tough day for some. The email was very meaningful and touching. It speaks on the people who work and run the company, I am truly grateful knowing I am supporting a wonderful team.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

I love everything I’ve ever bought from…

I love everything I’ve ever bought from this brand! On top of that, they really go over the top to treat customers with sensitivity. I was incredibly blown away by their thoughtfulness when asking customers if they would like to opt out of Mother’s Day emails if it is too difficult for them.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful heartfelt Company

The Comfrt Company as a whole has been so wonderful. I am a mother of 3 angel babies & they sent me an email today with a heartfelt message with meaningful support. It truly means alot to have a company out there that cares so much for it's customers. We will forever support this company & what they stand for!

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Comfrt’s products can not be beat!

Comfrt’s products can not be beat. I have several hoodies and sweatpants and i practically live in them!! Over the Easter sale, my mom and I ordered a few of the dreamer blankets and they are SO COZY AND SOFT!!!

When the delivery driver arrived with one of the blankets she said it wouldn’t scan and so she wouldn’t leave it at our house and took it back with her. I contacted the delivery company and they insisted it had been delivered! I let Comfrt know, and as a courtesy they issued us a refund for the blanket so we could reorder it! I’m so grateful!! What amazing customer service! Thank you!! I truly love your company and your products.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

The best of the best!

Im not one that usually follows the latest trends, however I will follow Comfort wherever they go! By far the best sweats for the best price! If youre on the fence about ordering, consider this your push to do so!

13 April 2026
Unprompted review
Rated 1 out of 5 stars

They DO not refund your money on store credit

They DO not refund your money, you only get a store credit so now I am stuck with the sweatshirt that is built for a man. The arms on the medium were way long. The body fit me and then it was super tight around my hips.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Sooo excited!! Got my comfrt gear and I’m in love….

I’ve been wanting some comfrt gear for a while and I finally got some. I am in love with the texture and fabric. The sweatsuit fits perfect and is so cozy. I love love love the dreamer blanket feels like you’re sleeping in the clouds. Used it the first night and it’s my favorite color purple. The color of bright and vibrant.

12 April 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Service Team

After nearly 4 weeks of waiting and tracking my order that didn’t arrive, I reached out to their customer service team. A representative immediately responded to my concern and resolved the issue with a 100% refund for my order; due to my package being lost/missing by the shipping carrier. This was my third time ordering from Comfrt. I have ordered hoodies, zip up hoodies, and sweatpants for my family and I. We absolutely love them and are truly buttery soft and COMFRTable!!

10 April 2026
Unprompted review
Rated 5 out of 5 stars

The material is super soft and durable

The material is super soft and durable, the signature hoodie is extremely comfortable and thick. There’s a huge color variety so anyone is able to find a color that suits them best. To make a great hoodie even better, you have an option to match with your pet! My dog loves his hoodie and spends a bunch of time napping on the couch with it.

13 April 2026
Unprompted review
Rated 2 out of 5 stars

Customer support is very bad

Customer support is very bad. I ordered Hoodie and pants as a birthday gift to my friend size S both. Arrived on time but both were huge, like it’s made for Norwegians… So I returned both for an exchange to XS. While they processed a return (which took a lot of time) the XS of sand color went out of stock. So now they sent only the pants and I’m left without a hoodie which was the main gift in the first place (pants was just a nice bonus).

I’m trying to resolve this for 2 weeks already but their customer support seems to be a bot so it’s really hard to solve this as I’m going on circles.

I suggest sizing down and if you have to exchange the size just return it and place a new order manually. Can’t count on them.

13 April 2026
Unprompted review

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