Comfyballs Reviews 398

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, comfort, and effective support. Many highlight the soft, lightweight fabric and how well the items maintain their shape and fit even after washing. The delivery service is frequently described as prompt, quick, and efficient, with orders arriving in good condition and often ahead of schedule. However, some customers experienced issues with sizing, finding certain styles to be too tight or not providing enough room. A few people also mentioned that while the product quality is generally high, some items did not last as long as expected. Additionally, a small number of reviewers expressed a desire for more ventilation in some products and more discreet branding options.

What people talk about most

Product

Reviewers mention positive feedback about the product, consistently praising its quality, comfort, and fit.... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the excellent material,... See more

Delivery service

Clients share positive opinions on delivery service. Customers consistently praise the quick and prompt... See more

Order

Customers had positive experiences with order. Many reviewers found the ordering process very easy and... See more

Service

People report positive experiences with service. Customers consistently praise the speedy and first-class... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Phoned to discuss options for boxers to purchase for my son. Staff member very helpful. Boxers posted out within about 30 minutes of me ordering them and arrived two days later. Great product as usual... See more

Company replied

Rated 5 out of 5 stars

I had a problem with sizes, being that a large in different types of boxers were different. As I could not return them they sent out another pair with no problem.

Company replied

Rated 5 out of 5 stars

Well what can I say ……. Background , I’m 57 with gravitational sag of the boys . I work where I drive a great deal and wear flame retardant corporate clothing with full flame retardant overalls on... See more

Company replied

Rated 5 out of 5 stars

The superlight long shorts are really, really good to wear when running. Any distance, any time of year, any where. I've worn them on short runs, road races, mountain (fell) races, ultras, big days o... See more

Company replied


Company details

  1. #37 of 59 best companies in Underwear shop

About Comfyballs

Written by the company

The Most Comfortable Boxers Ever

GOT BALLS? Comfyballs was conceived and designed in Norway and is a brand that delivers real benefits. Traditional boxer trunks are not designed to keep your equipment sufficiently in place. We wanted to change that, and have developed what we believe are the most comfortable boxer trunks ever made.

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Contact info

4.5

Excellent

TrustScore 4.5 out of 5

398 reviews

5-star
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1-star

Replied to 80% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Fast shipping and excellent product.

Fast shipping and excellent product.
Misinformation on email about the discount was rectified by helpful online communication and although it took some time and effort it all came good in the end.
Will buy again.

21 October 2024
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Reply from Comfyballs

Thank you for your thoughtful feedback! We're glad to hear the product met your expectations and that the issue with the discount was resolved. We truly appreciate your patience and are excited to have you as a returning customer! Looking forward to your next order!

Rated 5 out of 5 stars

My husband's favourite underwear.

At the moment my husband prefers this underwear rather than any other brand. Order arrived promptly.

21 October 2024
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Reply from Comfyballs

Thank you for the lovely feedback! We're so glad to hear your husband is enjoying the comfort of our underwear and that your order arrived quickly. We appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Easy to order

Easy to order, prompt delivery.

17 October 2024
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Reply from Comfyballs

Thank you for your feedback! We're glad to hear the ordering process was easy and that delivery was prompt. Enjoy your purchase!

Rated 5 out of 5 stars

In my view two essential comforts in…lifes

In my view two essential comforts in life. Good toilet paper and underwear. Not sure about first attribute but comfyballs boxers are best I’ve ever worn. Can’t recommend enough. Won’t have any others now discovered

16 October 2024
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Reply from Comfyballs

Thank you for the great review! We completely agree—comfort is key, and we're thrilled to hear that our Comfyballs boxers have earned a top spot in your essentials! It's fantastic to know they’ve made such a difference. We appreciate the high recommendation and look forward to keeping you comfortable!

Rated 5 out of 5 stars

Fast delivery

Fast delivery, easy to order, and a great fit

15 October 2024
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Reply from Comfyballs

Thank you for the feedback! We're so pleased to hear that the ordering process was smooth, delivery was quick, and the fit is just right. Enjoy!

Rated 5 out of 5 stars

The place to buy men's stuff

all clear when purchasing, website smooth, choiches well explained, fast delivery

10 October 2024
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Reply from Comfyballs

Thank you for the fantastic feedback! We're glad to hear that the shopping experience was smooth and straightforward, with clear choices and fast delivery. We appreciate you choosing us as your go-to for men's essentials!

Rated 5 out of 5 stars

Extra support

Following recent surgery, I needed some extra support; I tried your product, was very satisfied with the result, and have since purchased further pairs.

9 October 2024
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Reply from Comfyballs

Thank you for sharing your experience! We’re so pleased to hear that our product provided the support you needed during recovery and that it met your expectations. It’s wonderful to have you as a returning customer—wishing you a smooth and comfortable recovery!

Rated 4 out of 5 stars

A overall positive service with…

A overall positive service with Comfyballs just a shame that you can’t exchange for different sizes if not the best fit unlike the other competitors selling support underwear

3 October 2024
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Reply from Comfyballs

Thank you for the feedback and for choosing Comfyballs! We're glad you had a positive experience overall. We understand the importance of finding the perfect fit and appreciate your input about size exchanges.

Rated 5 out of 5 stars

Order arrived before time AND they are…

Order arrived before time AND they are great pants

23 September 2024
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Reply from Comfyballs

Thanks for the awesome feedback! We're thrilled to hear your order arrived ahead of schedule and that you're loving the pants. Enjoy!

Rated 5 out of 5 stars

Bought for my husband

Bought for my husband. He is very happy with them.

19 September 2024
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Reply from Comfyballs

Thank you for sharing! We’re so glad to hear your husband is happy with them. Great choice!

Rated 5 out of 5 stars

Comfort

I've been looking for a long time for underwear that actually does what it's supposed to.
No more having to rake everything back to where it should be and no narrow waist band cutting you in half.

23 September 2024
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Reply from Comfyballs


Thank you for the fantastic review! We're so glad to hear that our underwear has met your expectations and provided the comfort and fit you've been searching for. No adjustments or discomfort—just as it should be! Enjoy the freedom!

Rated 5 out of 5 stars

A good range of high quality underwear

A good range of high quality underwear. The PackageFront™ pouch is very comfortable; the first time I've found a pouch to be so. Delivery was prompt. My dealings with customer service have been handled quickly and professionally. I can't fault Comfyballs on any front.

20 September 2024
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Reply from Comfyballs

Thank you so much for the wonderful feedback! We're thrilled to hear that you're enjoying the comfort of the PackageFront™ pouch and that our customer service and delivery met your expectations. It’s great to know we've hit the mark for you on all fronts!

Rated 1 out of 5 stars

Order not received!

Order not received!
Despite paying additional £5.95 for next day delivery!
This was a present for my husband's birthday... very disappointed that 2 days later I'm still waiting for my order.
Poor service!

28 September 2024
Unprompted review
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Reply from Comfyballs

Hi Sally,

I’m sorry to hear that you were disappointed with your experience. We did process your order with our 24-hour delivery option as promised. All of our orders are sent via Royal Mail, and while we strive for prompt deliveries, delays on their end are unfortunately out of our control.

We completely understand how frustrating this can be and will continue to monitor our shipping process to improve where possible. Please feel free to reach out if there’s anything we can do to make things right.

Rated 5 out of 5 stars

Balls super comfy

The best fitting pants I’ve bought, also the most comfy especially where my balls are concerned. Also very good online service whilst ordering. Thumbs up 👍

12 September 2024
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Reply from Comfyballs

Thanks so much for the awesome review! We're thrilled to hear that you're loving the fit and comfort—especially in the important areas! 😄 We're also glad the ordering process went smoothly for you.

If you ever need anything else, don't hesitate to reach out. Enjoy the comfort!

Rated 2 out of 5 stars

Too low waisted

9 September 2024
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Reply from Comfyballs

Thank you for sharing your feedback! We're sorry to hear that the fit wasn't quite right for you. We appreciate your input.

Rated 5 out of 5 stars

Soft and comfortable

9 September 2024
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Reply from Comfyballs

Thank you for the great review! We're so happy to hear that you find them soft and comfortable. If there's anything else we can help with, feel free to reach out anytime!

Rated 5 out of 5 stars

Best boxers pants I have ever worn

Best boxers pants I have ever worn. Very comfortable and best fit for my body geometry. High quality construction so I expect the boxers to have a long life.

23 September 2024
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Reply from Comfyballs

Thank you so much for the wonderful feedback! We're thrilled to hear that our boxers are the best you've ever worn and that they fit you so well. We take pride in our quality, so it’s great to know you’re expecting them to last. If you ever need more, we're here for you!

Rated 5 out of 5 stars

Further order

As usual, easy ordering & package arrived quickly. Good product & very comfortable.

5 September 2024
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Reply from Comfyballs

Thank you for the kind review! We're glad to hear that ordering was a breeze and that you're happy with the comfort and quality of our product. We appreciate your continued support and look forward to serving you again soon!

Rated 5 out of 5 stars

Amazing The you can get.

Amazing products that do exactly what they are designed for. The best a man or women can get. 100% perfect.

27 August 2024
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Reply from Comfyballs

Wow, thank you so much for the glowing review! We're thrilled to hear that you're loving our products and that they meet your expectations so perfectly. Your support means a lot to us, and we're excited to keep delivering the best for you!

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