Comfysleepers Reviews 196

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 213 reviews, reviewers had a great experience with this company. Customers are really happy with the products, especially highlighting the quality and comfort of the cooling blankets and butterfly pillows. Many people found that these items significantly improved their sleep and provided effective cooling, with some describing them as "life-changing." The customer service also received high praise for being helpful, responsive, and ensuring customer satisfaction. However, some customers experienced issues with their orders, such as receiving incorrect sizes or colors, or having items missing from their delivery. There were also a few instances where people felt the cooling blankets did not live up to their claims, or that the product quality, like pilling, was not as expected.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the cooling blankets,... See more

Quality

People report positive experiences with quality. Many customers praise the excellent quality of products like... See more

Order

Clients share ambiguous opinions on order. Many customers report positive experiences, noting easy ordering... See more

Customer service

Consumers generally express satisfaction with customer service, highlighting its helpfulness and efficiency.... See more

Delivery service

Customers had ambiguous experiences with delivery services. While some reviewers praised quick delivery, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can honestly say that Comfysleepers cares about making their customers happy. They went out their way to help me make my kids happy with their blanket trust me my son loves his comfortable cover. Yo... See more

Company replied

Rated 5 out of 5 stars

I have had a problem for a long time, waking up each morning with a stiff sore neck. I have tried lots of different pillows, nothing seemed to make much difference, until I purchased Comfysleepers But... See more

Company replied

Rated 5 out of 5 stars

I bought a comfy sleepers cooling blanket during a buy one get one free offer and I couldn’t be happier. I was a little unsure at first as I have ordered items from other websites and have either be... See more

Company replied

Rated 5 out of 5 stars

I was skeptical about these at first until someone at work had theirs delivered and you could immediately feel how cold it was. I've ordered several of these and given them as gifts during the hea... See more

Company replied



Contact info

4.2

Great

TrustScore 4 out of 5

196 reviews

5-star
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1-star

Replied to 89% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Love my blankets

Love the mint green and gray blankets I ordered! Cooling, soft and silky against my skin... so comfortable! I will definitely buy from this company again!

20 September 2025
Unprompted review
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Reply from Comfysleepers

Thank you so much for your 5-star review! 💙 We’re thrilled to hear that you’re loving your mint green and gray blankets. Knowing that they’re cooling, soft, and silky against your skin makes us so happy — comfort is exactly what we want for our customers. ✨

It also means a lot to hear you’ll shop with us again — we can’t wait to serve you next time! 🙏

Rated 5 out of 5 stars

the blanket is beautiful and soft

the blanket is beautiful and soft, and hoping to get a 2nd one, great customer service and quick delivery

17 September 2025
Unprompted review
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Reply from Comfysleepers

Thank you so much for your lovely review! 💙 We’re thrilled to hear you’re enjoying your blanket and that our service met your expectations. We’d be delighted to help you get a second one whenever you’re ready!

Rated 5 out of 5 stars

Cervical myelopathy

Pillow arrived quickly. Very comfortable. Was bought for my dad who has cervical myelopathy and he has been sleeping better because of it.
Definitely recommend.
Brilliant quality and lovely customer service

31 July 2025
Unprompted review
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Reply from Comfysleepers

Thank you so much for your wonderful review! We’re thrilled to hear that the pillow is helping your dad sleep better and that you’re happy with the quality and service. Your recommendation means a lot to us!

Rated 1 out of 5 stars

Terrible customer service

Order never received. A total of 13 emails back and forth. With final resolution asking for an additional small "service fee" to re-send the order.
Emails covered time period 6/25 thru 9/13.
Three requests made for order replacement or refund
Never resolved.

19 June 2025
Unprompted review
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Reply from Comfysleepers

Thank you for sharing your feedback. We sincerely apologize for the frustration and inconvenience you’ve experienced regarding your order and the ongoing email correspondence.

Please be assured that our Resolution Team has been made aware of your case and will contact you directly to discuss your concern and work toward a suitable resolution.

Rated 5 out of 5 stars

Actually works!

I was skeptical about these at first until someone at work had theirs delivered and you could immediately feel how cold it was.

I've ordered several of these and given them as gifts during the heat we had in U.K recently, everyone has loved them, would definitely recommend :).

1 September 2025
Unprompted review
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Reply from Comfysleepers

Thank you so much for your kind words and for sharing your experience! 💙
We’re thrilled to hear that you and your friends have enjoyed the cooling products, especially during the recent heat in the U.K. Your recommendation means a lot to us!

We really appreciate your support and look forward to helping keep you (and your gifts!) cool in the future. ❄️

Rated 5 out of 5 stars

LOVE my Cooling Blankets

I LOVE my cooling blankets! The customer service at Comfy Sleepers is beyond expectations! I ordered 2 blankets with the Bogo deal and they came quickly. I had a wee problem with one and they replaced it immediately, and rush delivered it as well!
I definitely recommend these cooling blankets as they do actually keep you cool and they are so soft it’s like getting a hug, all night long!!
Can’t wait to try the other products!

8 September 2025
Unprompted review
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Reply from Comfysleepers

Thank you so much for your wonderful 5-star review! 🌟
We’re thrilled to hear how much you love your cooling blankets and that our team could quickly resolve the issue for you. Your kind words about both the product and our customer service mean a lot to us. We’re so glad the blankets are keeping you cool and comfortable, and we can’t wait for you to try more of our products!

Rated 5 out of 5 stars

I ordered 2 cooling blankets

I ordered 2 cooling blankets. They arrived together in August of 2025 & we love them! They are light weight, cool to the touch & really do keep us comfortable! My 5 year grandson is always too hot. He is now sleeping cooler & takes his blankey everywhere! I need to order more for the rest of my family!

1 August 2025
Unprompted review
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Reply from Comfysleepers

Thank you so much for your wonderful review! 💙 We’re thrilled to hear that you and your grandson are enjoying the cooling blankets and that they’re helping him sleep more comfortably.

Your feedback means a lot to us, and we’re so glad the blankets are making a difference.

Rated 5 out of 5 stars

The comforcomforter qualify ter is amazing

The comforter is amazing. It truly does help with night sweats! Speaking from a person with Parkinsons disease. Also the light slippery feel makes it easier to roll over in bed

8 September 2025
Unprompted review
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Reply from Comfysleepers

Thank you so much for your kind review! 💙 We’re delighted to hear that the comforter is helping with night sweats and making your nights more comfortable.

It’s wonderful to know that the lightweight, smooth feel is making movement in bed easier too. Your feedback really means a lot to us!

Rated 4 out of 5 stars

The holy grail of pillows.

The holy grail of pillows.
Great product.
4.5 as its a bit hard in the beginning but with continued use it yealds to your headshape.
I would recommend

2 July 2025
Unprompted review
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Reply from Comfysleepers

Thank you for your fantastic review! 💛 We’re thrilled to hear that you’re enjoying your pillow and that it’s adapting to your head shape over time.

We really appreciate your recommendation and hope it continues to provide you with great comfort for many nights to come.

Rated 5 out of 5 stars

Love these blankets

Love these blankets, best thing ive bought.❤️❤️

8 September 2025
Unprompted review
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Reply from Comfysleepers

Thank you so much for your wonderful review! ❤️ We’re thrilled to hear you love your blankets and that they’re making a difference for you.

Rated 5 out of 5 stars

I just love my blanket

I just love my blanket. I sleep with it every night. I am a woman dealing with menopause, this blanket helps me sleep so much better. Not waking up and being hot and sweaty. I have bought several blankets for my grandson that is 13 and it is his favorite blanket, my 2 daughters and I purchased one for a friend that she will be getting for Christmas.

4 September 2025
Unprompted review
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Reply from Comfysleepers

"We’re so happy to hear how much you and your family are loving the blankets! 💙 It’s wonderful that they’re bringing you better sleep and comfort, and how thoughtful of you to share the gift of good rest with your loved ones too. Thank you for sharing your experience!"

Rated 5 out of 5 stars

great cooling blanket

I bought the cooling blanket when it was extremely hot and found this to be very helpful. I still use this now and even when its cooler I find this has a benefitial effect on my sleep quality.

3 September 2025
Unprompted review
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Reply from Comfysleepers

Thank you so much for your wonderful 5-star review! 🌟 We’re delighted to hear that your cooling blanket has been helpful not only during the hotter days but also in improving your sleep quality even in cooler weather.

Rated 1 out of 5 stars

Cool blankets are a con

Cool blankets are a con, make you hotter if you use them for more than 5 minutes, when you contact for the advertised refund if not satisfied is refused as they send you 2 for 1 (no option to not have 2 for 1) but 2 useless items are worse than 1

Stay away awful company with awful product.

26 August 2025
Unprompted review
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Reply from Comfysleepers

We’re truly sorry to hear about your disappointing experience with our blankets — this is never what we want for our customers. I completely understand your frustration and I appreciate you taking the time to share your feedback.

In order for us to review your case properly and assist you further, could you please provide us with your order number and the email address used for the purchase? With that information, we’ll be able to look into your order history and work toward a resolution together.

Rated 5 out of 5 stars

Excellent customer service!

I recently ordered pajamas for my wife. Unfortunately, I ordered the wrong size and didn’t realize it until after the return period had expired. I worked with Maria, who was very helpful to provide an excellent solution.

1 September 2025
Unprompted review
Comfysleepers logo

Reply from Comfysleepers

Thank you so much for your kind words and wonderful 5-star review! 🌟 We’re delighted to hear that Maria was able to assist you and provide a helpful solution — we’ll be sure to share your feedback with her.

It means a lot to us that you took the time to share your experience, and we’re so pleased that our team could turn things around for you. We hope your wife enjoys her pajamas, and we look forward to serving you again in the future. 💙

Rated 5 out of 5 stars

Thank you Comfy Sleepers

It was easy to order the pillows, they arrived in good time and both of us have found them great in aiding sleep and a more comfortable neck in the mornings.

18 August 2025
Unprompted review
Comfysleepers logo

Reply from Comfysleepers

Thank you so much for sharing your 5-star review! 🌟 We’re thrilled to hear that ordering was easy, delivery was smooth, and most importantly, that the pillows have been helping both of you sleep better and wake up more comfortably.

Your feedback means the world to us, and we’re so happy our pillows are making a positive difference for you. 💙

Rated 5 out of 5 stars

A great night sleep.

I love my cooling blanket! I wish I would have had it years ago. It is so nice to know when I lay down at night and am hot that I will soon cool off and fall asleep. I sleep better and and well rested.
I did have an issue with shipping taking longer than expected but my blankets did arrive it took about 6 weeks, it was totally worth the wait.

16 June 2025
Unprompted review
Comfysleepers logo

Reply from Comfysleepers

Thank you so much for your glowing 5-star review! 🌟 We’re thrilled to hear that your cooling blanket has been making such a difference in your sleep — there’s nothing better than finally being able to cool down and drift off comfortably. 💙

Rated 5 out of 5 stars

FINALLY a cooling blanket that truly works

I ordered a cooling blanket from this company with the expectation it would not be effective. I’ve learned to be disappointed with online purchases and didn’t expect much.

I will go as far as saying this purchase was life-changing. The cooling blanket ACTUALLY WORKS!! I am excited to get into bed each night and enjoy the soft feel and cooling sensation of this miracle piece of cloth. I don’t know how it works, but it’s incredible. I’ve tried a number of other cooling products and been disappointed so I am thrilled to say this is the real deal. I don’t know how I slept without it, and I’m a customer for life!

31 August 2025
Unprompted review
Comfysleepers logo

Reply from Comfysleepers

Wow — what an incredible review! Thank you so much for taking the time to share your experience with us. 🌟

We’re absolutely thrilled to hear that the cooling blanket has been such a game-changer for your sleep. Knowing that it’s brought you comfort and excitement at bedtime truly makes our day. Your words mean the world to us, and we couldn’t be happier to have you as part of our Comfy Sleepers family.

Rated 5 out of 5 stars

Cooling blankets

I received my 1st blanket and love it. The color is perfect. I ordered these to help cool my body at night and it helps keep my body temperature lower for a better night's rest.
The 2nd blanket had not arrived and I reached out to customer service and they were excellent and within a few days I received my 2nd blanket.
Thank you for your support and quality products.

26 August 2025
Unprompted review
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Reply from Comfysleepers

Thank you so much for your wonderful review! 🌟 We’re delighted to hear that you’re loving your cooling blankets — both the comfort and the color. It’s also great to know they’re helping you enjoy cooler, more restful nights.

Rated 5 out of 5 stars

Amazing pillows

Ordered pillows and after a good few months I find them absolutely great - no more sore muscles, the sleep is fantastic and they're so comfy, definitely worth it.

14 June 2025
Unprompted review
Comfysleepers logo

Reply from Comfysleepers

Thank you so much for sharing your experience! 🌟 We’re thrilled to hear that you’re enjoying the pillows and that they’ve helped ease sore muscles while giving you fantastic, comfortable sleep. Knowing they’ve made such a positive difference means the world to us.

Rated 5 out of 5 stars

Although the shipping process was long…

Although the shipping process was long and audrous, the delivery was wonderful. The blankets are sooooo soft and cool. My husband loves his also. No more hot sweaty nights here! Staying cool is key to a good night's sleep 🙂🐝

25 August 2025
Unprompted review
Comfysleepers logo

Reply from Comfysleepers

Thank you so much for your kind words and patience with the shipping process — we truly appreciate it. 💙 We’re delighted to hear that both you and your husband are loving the blankets and finally enjoying cool, comfortable, sweat-free nights. That’s exactly what we love to hear! 🌙✨

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