Comfysleepers Reviews 196

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 213 reviews, reviewers had a great experience with this company. Customers are really happy with the products, especially highlighting the quality and comfort of the cooling blankets and butterfly pillows. Many people found that these items significantly improved their sleep and provided effective cooling, with some describing them as "life-changing." The customer service also received high praise for being helpful, responsive, and ensuring customer satisfaction. However, some customers experienced issues with their orders, such as receiving incorrect sizes or colors, or having items missing from their delivery. There were also a few instances where people felt the cooling blankets did not live up to their claims, or that the product quality, like pilling, was not as expected.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the cooling blankets,... See more

Quality

People report positive experiences with quality. Many customers praise the excellent quality of products like... See more

Order

Clients share ambiguous opinions on order. Many customers report positive experiences, noting easy ordering... See more

Customer service

Consumers generally express satisfaction with customer service, highlighting its helpfulness and efficiency.... See more

Delivery service

Customers had ambiguous experiences with delivery services. While some reviewers praised quick delivery, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can honestly say that Comfysleepers cares about making their customers happy. They went out their way to help me make my kids happy with their blanket trust me my son loves his comfortable cover. Yo... See more

Company replied

Rated 5 out of 5 stars

I have had a problem for a long time, waking up each morning with a stiff sore neck. I have tried lots of different pillows, nothing seemed to make much difference, until I purchased Comfysleepers But... See more

Company replied

Rated 5 out of 5 stars

I bought a comfy sleepers cooling blanket during a buy one get one free offer and I couldn’t be happier. I was a little unsure at first as I have ordered items from other websites and have either be... See more

Company replied

Rated 5 out of 5 stars

I was skeptical about these at first until someone at work had theirs delivered and you could immediately feel how cold it was. I've ordered several of these and given them as gifts during the hea... See more

Company replied



Contact info

4.2

Great

TrustScore 4 out of 5

196 reviews

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Replied to 89% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Game Changer

Arrived quickly. This blanket has been a game changer this summer. I hate sleeping with a fan on but have to be covered so the perfect solution. Have bought another one!

28 July 2025
Unprompted review
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Reply from Comfysleepers

Thanks so much for your kind words! We're thrilled the blanket has been a game changer for your summer nights. So glad it’s keeping you cool and comfy — we truly appreciate your support! 💙

Rated 5 out of 5 stars

So amazingly comfortable

I have had a problem for a long time, waking up each morning with a stiff sore neck. I have tried lots of different pillows, nothing seemed to make much difference, until I purchased Comfysleepers Butterfly Pillow. Now have the best sleeps, waking up pain free. I love this pillow, its material so soft and comfortable, also very supportive for the neck. Just great.

28 July 2025
Unprompted review
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Reply from Comfysleepers

Thank you so much for the lovely review! We're so glad the Butterfly Pillow is helping you wake up pain-free and finally get the restful sleep you deserve. 💙

Rated 5 out of 5 stars

Ordering was simple

Ordering was simple, and delivery was fairly quick, about nine days in all. Products arrived in good condition. Good quality materials. Blankets are soft, and the pillow is good and supportive. Customer services are also very helpful and quick to respond to any queries.

14 July 2025
Unprompted review
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Reply from Comfysleepers

Thank you for the wonderful feedback! We're glad to hear the ordering process was smooth and your items arrived safely. It’s great to know you’re enjoying the soft blankets and supportive pillow — and we're always here if you need anything. Here's to many cool and comfy nights ahead! 🌙✨

Rated 5 out of 5 stars

I bought of the cooling blankets for…

I bought of the cooling blankets for myself and my husband. He has high blood pressure and I'm going through the menopause. Our sleep has definitely improved with this product we are more refreshed I would definitely recommend this product.

28 July 2025
Unprompted review
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Reply from Comfysleepers

Thank you for sharing! We're so happy to hear the cooling blankets are helping both you and your husband sleep better. Waking up refreshed makes all the difference — especially during menopause or managing high blood pressure. So glad you're loving them! 💙

Rated 5 out of 5 stars

The blankets are perfect size for my bed

The blankets are perfect size for my bed+ are perfect for summer time during the heatwave season, as they are soft, light and airy so no need for a cold water bottle as it keeps you cool throughout the night.
Also forgot to mention the pillowcases are cooling, so you don't get neck sweat for those with long hair or mid-long hair like mine.🙂

28 July 2025
Unprompted review
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Reply from Comfysleepers

Thanks for the great feedback! We're thrilled the blankets and pillowcases are keeping you cool and comfy through the heatwave — no more neck sweat or cold water bottles needed! 💙

Rated 5 out of 5 stars

Exceptional Customer Care

I was interested in whether they could ship to Spain and they got right back to me with the details - YES xx

Absolutely love it only it was the wrong colour delivered in error

They’ve already arranged to replace it which is fantastic

Very rare these days to have someone actually care

18 July 2025
Unprompted review
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Reply from Comfysleepers

Thank you so much for the lovely feedback! We're really glad we could assist you quickly and sort out the color mix-up. Your kind words mean a lot. We're always here to help and truly care about making things right 💛

Rated 5 out of 5 stars

Thrilled with my purchase

I’m thrilled with my purchase it feels really soft and the light purple is such a lovely colour. I wish I’d seen the buy one get one free offer as I’d have loved to get one for my caravan. It does exactly as it says and feels so luxurious to snuggle into at night. I’ve had much better nights sleep with this and not awoke because my arm or foot was out of bed because I’d been hot in my sleep. Thank you for designing this and helping me feel so
Comfy now at night !

28 July 2025
Unprompted review
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Reply from Comfysleepers

Thank you so much for your lovely feedback! We're so happy to hear you're sleeping better and loving the soft, luxurious feel. If you'd still like another one for your caravan, feel free to reach out. We’re happy to help you make the most of any current offers 😊💜

Rated 5 out of 5 stars

Cooling down

I've used it for two days its great like all there things are

25 July 2025
Unprompted review
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Reply from Comfysleepers

Thanks so much for your kind words! We're thrilled to hear you're loving it — and we truly appreciate your continued support. 😊 Let us know if there's anything else we can help with!

Rated 5 out of 5 stars

Great service

Great service, nothing too much trouble. Speedy delivery and great product thank you

26 July 2025
Unprompted review
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Reply from Comfysleepers

Thank you so much for your kind words! We’re thrilled to hear you had a great experience with our service and that you’re loving the product. Your satisfaction means the world to us. If you ever need anything, we’re always here to help! 💙

Rated 2 out of 5 stars

We THOUGHT we loved our blanket...

We received our blanket, and like it. It keeps us cool, and the material is silky soft. I gave this 4 stars because I feel that the king size I ordered would be better suited for a queen bed. However, I did not pay attention to the dimensions, so that's on me.
Updated review: We've had our blanket for about a month or so now. After about 2 weeks (before ever being washed), the material of the blanket started pilling fairly badly (making those tiny ball like tangle-y things). After washing, the pilling has gotten worse. I'm disappointed in the quality, as these blankets are a bit pricey.

14 July 2025
Unprompted review
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Reply from Comfysleepers

Thanks so much for your honest feedback! We're glad to hear you're enjoying the cooling effect and softness of the blanket. We appreciate you noting the sizing, and you're absolutely right, the dimensions are listed on the product page for reference. If you ever need help choosing a size in the future, feel free to reach out! 😊

Rated 4 out of 5 stars

It is soft like a cloud and a pretty…

It is soft like a cloud and a pretty color just wish I ordered a larger size to fit the bed better

24 June 2025
Unprompted review
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Reply from Comfysleepers

Thanks for your lovely feedback! We're so glad you love the softness and colour. If you ever decide to grab a larger size, feel free to reach out. We’d be happy to help! 😊

Rated 5 out of 5 stars

The blanket feels really soft

The blanket feels really soft and the light blue is a pretty colour I also am waiting for one in aquamarine I ordered aquamarine pillow cases which are lovely and the colour is gorgeous so I'm excited about when that arrives.I've not slept with it yet as the weather is cooler at the moment but I have it ready for the next hot night

27 July 2025
Unprompted review
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Reply from Comfysleepers

Thanks so much for your lovely feedback! We're glad you’re happy with the colour and softness. Fingers crossed for a warm night soon so you can enjoy it fully. Your aquamarine one will be on its way shortly too! 💙

Rated 5 out of 5 stars

Great blanket

The blanket is everything they advertised....l love it....the shipping was very quick and the customer service is excellent 👌

26 July 2025
Unprompted review
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Reply from Comfysleepers

Thank you so much! We're thrilled to hear you're loving the blanket and had a smooth experience with shipping and customer service. 😊💙

Rated 5 out of 5 stars

Fantastic blanket from Fantastic company

Firstly it was a pleasure to deal with this company. Their customer service is so helpful and responsive, replying in minutes/hours rather than days or ignoring your questions! I have ME/CFS which causes my body to be unable to regulate temperature and constantly feeling hot. I also have hot flushes due to menopause so I was praying that these ice cool blankets could help me get to sleep and stop me constantly waking up drenched in sweat, a tall order when having 2 conditions that make you hot! But.....these are a game changer, I really didn't expect it to work so incredibly well! I now no longer feel hot in bed as the cool blanket keeps me cool, stops all the horrible sweating and waking up drenched! I forgot what it was like to have a nice cool bed to sleep in but not anymore! Also with the 2 for 1 offer i can have 1 on my bed and 1 to wrap round me during the day when overheating or having a hot flush. They are great quality and a fantastic price. Really can't recommend the blanket and the company enough.

26 July 2025
Unprompted review
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Reply from Comfysleepers

Thank you so much for your kind words! We're thrilled the blanket is helping with your ME/CFS and menopause symptoms, and that you're finally getting a more comfortable sleep. So glad you’re happy with both the product and our service!

Rated 5 out of 5 stars

Great customer service

I did the BOGOF offer but only received one blanket initially, but the customer service was excellent and I soon got the second, plus an extra face mask! They were friendly, quick, and responsive. The blankets are great, super silky and lovely and cool when you first use them. My cat loves them too! (ref #20140)

23 July 2025
Unprompted review
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Reply from Comfysleepers

Thanks so much for your kind feedback! We're thrilled to hear our team sorted everything quickly and that you're loving the blankets (and that your cat approves too!). 😊 Enjoy!

Rated 1 out of 5 stars

Fake!! Return guarantee is 100% scam

RETURN GUARANTEE IS A FAKE!!!!. Would not recommend this company .
I have good mind to report them to trading standards.

All over the website it states " better sleep or 30 days money back guarantee " I ordered one of the cooling blanket, it did absolutely nothing. Emailed them to ask for return process to get a refund. Customer services came back quoting the stats on the making of the blanket and how amazing it was.

I said, it didnt work for me. You have the 30 day better sleep or we will refund you guarantee. Only to be sent a load of crap, about how because I have used the product for hygiene reasons they can not accept return. But I said, how on earth are you supposed to see if it gives you better nights sleep WITHOUT using it.

They then claimed that "personal preference sat outside there refund policy" . Absurd. I was offered "good will gesture " of 10.00. Disgraceful, false advertising.

Do not order from this company. The guarantee is fake and they won't process returns if the product doesn't give you better nights sleep. As advertised. Really disappointed in response from customer services. Whole advertising is miss leading. They won't process a refund or return if you have used the product, yet they state "better nights sleep guaranteed " . Will never buy from them again. Still trying to get refund.

17 July 2025
Unprompted review
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Reply from Comfysleepers

We’re truly sorry for the disappointment and frustration this has caused. It was never our intention to mislead, and we completely understand how upsetting this must be. We genuinely regret that the experience and resolution offered didn’t meet your expectations.

Rated 5 out of 5 stars

Amazing Cooling Blanket & Outstanding Customer Service

I ordered the Ice Cooling Calming Blanket and was really excited because of all the great features — and they absolutely hold up. The material is high-quality and truly does provide a cooling sensation. It’s lightweight yet effective, helps reduce night sweats, and feels great on sensitive skin. Perfect for hot sleepers like me!

When I received the Queen size, it turned out to be a bit smaller than expected on my bed. I reached out just to ask about larger options, and I was incredibly impressed by the company’s response. Not only did they respond promptly and kindly, but they also sent me a King size blanket at no extra cost and let me keep the original!

The product is excellent, and the customer service is even better. I highly recommend this company and will absolutely shop with them again.

Dom M. - Long Island NY USA

22 July 2025
Unprompted review
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Reply from Comfysleepers

Thank you so much for the thoughtful feedback! We're thrilled to hear the blanket has been such a great match for your needs, and that our team could make things right with the size. We really appreciate your recommendation and look forward to serving you again!

Rated 5 out of 5 stars

My experience was wonderful

My experience was wonderful. I ordered the blankets and they got lost in transit but Comfy Sleepers was already on it! I sent them a message asking an ETA, they said they've already shipped me another set! WOW! I got the blankets and WOW! so cool to the touch. Absolutely wonderful to sleep under. I will ABSOLUTELY be ordering another! The customer service and quality of the product have me hooked! THANK YOU, COMFY SLEEPERS!!!

9 July 2025
Unprompted review
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Reply from Comfysleepers

Thank you so much for the amazing feedback! We're so glad to hear you loved the blankets and that our team could sort everything out quickly for you. Your kind words truly mean a lot. We can't wait to have you back for your next order!

Rated 4 out of 5 stars

The quality is lovely and soft/silky…

The quality is lovely and soft/silky and cool to the touch. It is lightweight and very comfortable. I slept a bit better than normal and was not as hot as I normally am. I didn't need my air con for a change. Still need to use for longer but my 1st impression is very very good. I love the packaging.

23 July 2025
Unprompted review
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Reply from Comfysleepers

That’s wonderful to hear! We’re so glad your first night went well and that you didn’t need the aircon, that’s a great sign! Thanks for the lovely feedback, and we hope it keeps getting better with each sleep. 💙

Rated 5 out of 5 stars

Cool and comfy

My son loves it because it’s cool to the touch. I love the texture and how it’s so light. I wish they have red coz I’d buy in a heartbeat.

22 July 2025
Unprompted review
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Reply from Comfysleepers

So glad to hear both you and your son are loving it! We’ll definitely pass along your suggestion for a red version, that would be stunning! ❤️

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