Comfy T-Shirt Reviews 215

TrustScore 1 out of 5

1.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Polyester is not cashmere. I ordered a shirt advertised by Comfyau as being Cashmere (the more detailed information said 50% cashmere and 30% cotton.) When the shirt arrived it was thin like a chux di... See more

Rated 1 out of 5 stars

Company sucks, I echo all other complaints I read. Emily, Sophia, Michael, Olivia, Isabella, Sarrah, and other customer service people I dealt with must be threatened with termination if they actually... See more

Rated 1 out of 5 stars

Ordered two shirts in February 2020, immediately attempted to cancel order when they revealed shipment date, since I was ordering them for a party in March. They do not answer phone or email. Shirts... See more

Rated 1 out of 5 stars

Stay clear of this horrible company. Besides poor quality, returns are a nightmare project. Not only must the Customer pay for return shipments, but they require that such returns be sent to Canada... See more

Company details


Contact info

1.1

Bad

TrustScore 1 out of 5

215 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Horrible

Horrible. Didn't come for a long time. I tried several ways of e-mailing and could never get a response. Then they came. To say that sometimes clothes made in Asia are undersized would be true but this company takes it to ridiculous lengths. I'm looking for a child to give my size L shirts to. I suspect that a couple of people figured out a way to make a killing and never expected follow-up sales.

4 August 2019
Unprompted review
Rated 1 out of 5 stars

Problem from word 'GO'

Problem from word 'GO', delivery pushed back from 10 days to 1-3 weeks, many e-mails to them are responded with a pro-forma reply. Eventually shipped (allegedly) but tracking number shows parcel delivered to an address on a completely different continent. 2 and half moths later no shirts.

4 August 2019
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THESE SCAM ARTISTS.

DO NOT BUY FROM THESE SCAM ARTISTS.
I DID AND IN SIX WEEKS THEY SENT ME A PIECE OF CRAP
WHICH WAS THE WRONG PATTERN AND COLOR, I ORDERED XL
IT IS A SMALL.
THEY NEED TO BE SHUT DOWN. ALSO, IT WAS SHIPPED TO ME WADDED UP IN REGULAR ENVELOPE.
8/1/2019

3 August 2019
Unprompted review
Rated 1 out of 5 stars

scam alert

Customer service is terrible. Ordered a shirt in my July. Received a confirmation and eventually a tracking number THAT DID NOT WORK. Sent them an email...no response. I then left a negative review that prompted a response asking for some basic information which I provided. However, no further updates or valid tracking number. Needless to say that I have not received the shirt. This company appears to be nothing but a pretty website with fake reviews. Can't comment on the quality since I never received the shirt. Be warned!!!

3 August 2019
Unprompted review
Rated 1 out of 5 stars

Don’t do it

Yep, I’ve been scammed
Great looking photo of shirt
Poor quality undersized piece of cotton rag arrived here in Australia after a month
Ordered two, one arrived, Ripped off

2 August 2019
Unprompted review
Rated 1 out of 5 stars

One star is to much

One star is to much ! Took over a month before they arrived, and when they did arrive, they didn't even come close to fitting. Ordered XL and were more like a medium. Two attempts with emails about returning them with NO results. They are nothing but a scam !!!!!!!!!!

1 August 2019
Unprompted review
Rated 1 out of 5 stars

BEWARE

BEWARE. Finally got the shirt. XL was sized like a medium. Buttons on left like a woman's blouse. Absolutely NO COMMUNICATION from them about being able to exchange for a larger size. They are dead to me!

30 July 2019
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY
Add me to the list. Ordered the shirts in June and now it is August and no sign of the shirts. They keep giving me update shipping numbers which are not valid. I have sent mails but received no reply and it is obvious they are coming from China as the tracking numbers are for China Post. It is an expensive lesson but form now on I will check reviews before purchasing online.

30 July 2019
Unprompted review
Rated 1 out of 5 stars

Never received my order!

I ordered two shirts the first of June. It is now the 28th of July. NEVER received the order. They lied to PayPal and told them they were delivered. NO they were not.

28 July 2019
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY. SCAMMERS!
Add me to the list. Ordered 3 shirts, 3 wrong shirts ( and poor quality) delivered late, in order to get refund had to return shirts at my expense! Guess what, been waiting a month and still no refund.
I repeat, DON'T BUY FROM COMFY SHIRTS!

28 July 2019
Unprompted review
Rated 1 out of 5 stars

I wish I could give minus 10 stars but…

I wish I could give minus 10 stars but it wont let me..I purchased 2 t shirts over 1 month ago and they were sent 2 days after purchase..Well i am still waiting for them I have emailed this company and the tracking number given does not work, and the t shirts are coming from China, if they ever do come.. DO NOT BUY FROM THIS COMPANY IT IS A SCAM..I paid with Pay Pal and as of today I have asked for a refund. I don't want anything to do with this company, especially after reading all these reviews..

28 July 2019
Unprompted review
Rated 1 out of 5 stars

MAJOR SCAM

This is a pure scam. I ordered these a month ago still no order. Tracking numbers are invalid and unable to track. Contacted them three times with no response. I finally looked here on line and found countless others with the same issue. Tried contacting Facebook where I found their ad and unable to contact them to let them know. Called my credit card company and the promptly removed the charges. Best to stay with reputable companies when ordering.

26 July 2019
Unprompted review
Rated 1 out of 5 stars

Hate to admit it, but I've been scammed.

I searched for reviews before I purchased on July 3 and there were none to be found. I pushed the button and ordered 2 shirts. First surprise was 3 week delivery time and "China Post." Communication was not great but not awful. In retrospect I'd describe it as "politely string the mark along." Shirts came yesterday. Impossibly small thin plastic envelope for 2 shirts. They superficially resemble the ones I ordered but they're made out of a ridiculously thin polyester like material. One had decent stitching and one had thread hanging off every seam. I wasn't even going to try them on but I read a review here saying they were not sized properly - sure enough an "XL" is more like something between small and medium. There is only the tiny size tag, no other tags at all-- pretty sure that's illegal. Looking through return policy I see now that there's no way I could get the shirts back to them within the 30 days, considering they took 3 weeks to arrive. 100% scam operation and by the time you read this I'll bet the site will be gone. My credit card company instantly awarded me back the $$ when I called. Edit Aug 8: It's depressing to see how many of you have gifted these scammers with your money and apparently have not done anything to try to reverse the payment by working through Paypal or your credit card company or however you paid.

26 July 2019
Unprompted review
Rated 1 out of 5 stars

I waited a month with no replies when I…

I waited a month with no replies when I emailed inquiries. Finally got an email reply with a tracking number. The tracking showed my order was in Korea on July 17th (I had placed the order mid june). Today is July 25th and the tracking number shows the order is still in Korea.

25 July 2019
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look