Do not waste your time and money with Commercial Truck Trader. Website is glitchy. All the "leads" were scams. Zero Customer support. Cannot change necessary items on the listing needed. Reached out... See more
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It's been about a week now and so far I've only gotten three "leads" on the sale of our box truck. All three were scammers trying to trick me one way or another with malicious links or offers to send... See more
Company replied
My only complaint is that the site appears to be a bit "glitchy" when it comes to updates. I've changed the mileage on my listing at least 3 times - after 4 days, it still has not updated on the site.... See more
Company replied
For some reason I'm not receiving leads like in the past. I've called around to other dealers in multiple states and have learned they're having the same issues. I feel like a lot of dealer are getti... See more
Company details
Written by the company
New and used trucks for sale. Search for dump trucks, pickup trucks, box trucks, trailers and more commercial and utility trucks. Post your truck for sale at Commercial Truck Trader.
Contact info
Granby Street 150, 23510, Norfolk, United States
- commercialtrucktrader.com
2.1
Poor
253 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Worst experience ever
Worst experience ever. Scammers everyday everywhere. I’ve had a terrible experience. Never again
13 July 2024
3 phone calls with no response on call…
3 phone calls with no response on call backs. 3 days to answer the text. Can i give 0 stars?
9 July 2024
I get more responses on my ads from…
I get more responses on my ads from people well outside my area and all of them are asking about financing, I'm a private seller.
1 July 2024
I have not received one call...
25 June 2024
BEWARE OF SCAMMERS
As soon as my ad went live, within an hour, I Had five spam calls, wanted me to buy into some kind of scam. They were Trying to pressure me into buying into their scam for someone to come out to Inspect and put a value my truck.
Not cool, will not be using your service again or would recommend it. I didn’t get one other call on my truck. Very disappointed.
12 June 2024
Plenty of scammers waiting to scan yoy
18 June 2024
Very expensive and I was bombarded with…
Very expensive and I was bombarded with spammers.
13 June 2024
I have only received 3 spam responses
I have only received 3 spam responses. No real inquiries. Very disappointing.
9 June 2024
For some reason I'm not receiving leads…
For some reason I'm not receiving leads like in the past. I've called around to other dealers in multiple states and have learned they're having the same issues. I feel like a lot of dealer are getting ready make changes in how the allocate marketing dollars if the return does turn around.
6 June 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Commercial Truck Trader
We're sorry to hear about your experience. Ensuring a secure environment for our users is a top priority, and we take reports of scams seriously. We're continuously working to improve our security measures to prevent such occurrences. If you have specific instances or concerns you'd like to share, please don't hesitate to reach out to our support team at Ads@Traderonline.com or our CommercialTruckTrader.com Help Center https://www.commercialtrucktrader.com/help , so we can address them promptly. Thank you for sharing this feedback with us, and we value your understanding as we work towards enhancing our platform.
No responses
I've received absolutely zero inquiries except for two guys on the East Coast who appear to have spam e-mails.
2 June 2024
Reply from Commercial Truck Trader
Thank you for sharing your Commercial Truck Trader experience with us. We're sorry to hear that you've encountered issues with scam contacts and haven't received any genuine leads from our site. We understand how frustrating this can be, and we want to assure you that your feedback is taken seriously. We continuously work to improve our platform and minimize unwanted solicitations while maximizing genuine leads for our users. Thank you for bringing these concerns to our attention. We value your feedback and are committed to addressing any issues to enhance your experience on our platform. For additional assistance, please contact our support team at Ads@Traderonline.com or visit our CommericalTruckTrader.com Help Center https://www.commercialtrucktrader.com/help.
Very poor response to a well put…
Very poor response to a well put together ad and bad access to potential buyers
9 May 2024
Reply from Commercial Truck Trader
Thank you for sharing your Commercial Truck Trader experience with us. We're sorry to hear that you've encountered issues with unwanted sales ad emails and haven't received any genuine leads from our site. We understand how frustrating this can be, and we want to assure you that your feedback is taken seriously. We continuously work to improve our platform and minimize unwanted solicitations while maximizing genuine leads for our users. Thank you for bringing these concerns to our attention. We value your feedback and are committed to addressing any issues to enhance your experience on our platform. For additional assistance, please contact our support team at Ads@Traderonline.com or visit our CommericalTruckTrader.com Help Center https://www.commercialtrucktrader.com/help.
Reply from Commercial Truck Trader
Thank you for sharing your Commercial Truck Trader experience with us. We apologize for the inconvenience caused by scammers on our platform. We're actively improving our fraud detection systems and encouraging users to report suspicious behavior. Assistance is available to help with internet scams and fraud at our CommercialTruckTrader.com Help Center https://www.commercialtrucktrader.com/help. Ensuring a secure environment is a top priority, and we take reports of fraudulent activity seriously. Your feedback helps us enhance our security measures. Thank you again for choosing Commercial Truck Trader and we appreciate your patience and understanding as we work to improve our services.
I have got nothing but 4 scammers…
I have got nothing but 4 scammers emailing me.
Very unhappy with my investment into commercial truck trader.
24 May 2024
Reply from Commercial Truck Trader
We're sorry to hear that you're unhappy with your experience with Commercial Truck Trader. Your satisfaction is important to us, and we'd like to understand more about the issues you've encountered so we can address them effectively. Please feel free to reach out to our support team at Ads@Traderonline.com and assistance is available to help with internet scams and fraud at our CommercialTruckTrader.com Help Center https://www.commercialtrucktrader.com/help. We're committed to improving our services and ensuring a positive experience for all our users. Thank you for bringing this to our attention.
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