Do not waste your time and money with Commercial Truck Trader. Website is glitchy. All the "leads" were scams. Zero Customer support. Cannot change necessary items on the listing needed. Reached out... See more
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It's been about a week now and so far I've only gotten three "leads" on the sale of our box truck. All three were scammers trying to trick me one way or another with malicious links or offers to send... See more
Company replied
My only complaint is that the site appears to be a bit "glitchy" when it comes to updates. I've changed the mileage on my listing at least 3 times - after 4 days, it still has not updated on the site.... See more
Company replied
For some reason I'm not receiving leads like in the past. I've called around to other dealers in multiple states and have learned they're having the same issues. I feel like a lot of dealer are getti... See more
Company details
Written by the company
New and used trucks for sale. Search for dump trucks, pickup trucks, box trucks, trailers and more commercial and utility trucks. Post your truck for sale at Commercial Truck Trader.
Contact info
Granby Street 150, 23510, Norfolk, United States
- commercialtrucktrader.com
2.1
Poor
253 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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We did not receive one call or inquiry…
We did not receive one call or inquiry on this listing.
25 April 2024
Reply from Commercial Truck Trader
We apologize for any confusion caused by the initial survey question and appreciate your feedback. Your input helps us understand how to better tailor our surveys to provide more relevant information for our users. Regarding your inquiries, we understand your frustration and are committed to ensuring a positive experience for all our users. If you have any specific concerns or questions about your ad or the audience it covers, please don't hesitate to reach out to our support team at Ads@traderonline.com or visit our CommericalTruckTrader.com Help Center https://www.commercialtrucktrader.com/help. We're here to assist you and address any issues you may have. Thank you for bringing this to our attention, and we appreciate your patience as we work to improve our platform.
I need some help writing the ad because…
I need some help writing the ad because the only interest we got was from dealerships that were very suspicious and angry about everything, this an original truck one owner fleet maintained.
Also I probably should add the Vin number?
29 April 2024
Reply from Commercial Truck Trader
We would be happy to assist you in writing your ad! Your feedback is invaluable, and we're actively working to improve our platform's usability and functionality. Please reach out to our support team at Ads@traderonline.com for assistance and at our CommercialTruckTrader.com Help Center at https://www.commercialtrucktrader.com/help. We're here to help ensure that your experience with Commercial Truck Trader is as seamless as possible. Thank you for bringing this to our attention, and we appreciate your patience as we strive to address this issue.
NOT A SINGLE CALL FROM YOUR SITE
NOT A SINGLE CALL FROM YOUR SITE. ONLY PEOPLE TRYING TO SELL US THEIR PRODUCTS. ADVERTISED ON FACEBOOK AND THE PHONE RANG OFF THE HOOK WITH E-MAILS ALSO!
20 April 2024
Reply from Commercial Truck Trader
We're truly sorry to hear about your experience with Commercial Truck Trader. Ensuring a valuable and spam-free experience for our users is a top priority for us. We take reports of spam seriously and continuously work to improve our filtering mechanisms to prevent such occurrences. Assistance is available to help with internet scams and fraud at our CommercialTruckTrader.com Help Center https://www.commercialtrucktrader.com/help. Your feedback is invaluable, and we'll use it to enhance our platform. If you have specific examples or further concerns, please reach out to our support team at Ads@Traderonline.com. We thank you for your understanding and patience as we strive to provide a better experience for you.
Reply from Commercial Truck Trader
We're truly sorry to hear about your frustrating experience and we want you to know your time is valuable to us. Ensuring a safe and effective platform for our users is our utmost priority, and we're disappointed to learn that you encountered scams. We take such reports very seriously and are continuously working to enhance our security measures to prevent fraudulent activities. Assistance is available to help with internet scams and fraud at our CommercialTruckTrader.com Help Center https://www.commercialtrucktrader.com/help. Your feedback is valuable to us, and we'll use it to improve our platform and provide a better experience for all users. If you have any specific instances or concerns you'd like to share directly, please don't hesitate to reach out to our support team at Ads@Traderonline.com. We appreciate your patience and understanding, and we sincerely apologize for any inconvenience caused. Thank you for giving us the opportunity to improve, and we hope you reconsider and give Commercial Truck Trader another opportunity in the future.
Reply from Commercial Truck Trader
We apologize for any confusion caused by the initial survey question and appreciate your feedback. Your input helps us understand how to better tailor our surveys to provide more relevant information for our users. Regarding your inquiries, we understand your frustration and are committed to ensuring a positive experience for all our users. If you have any specific concerns or questions about your ad or the audience it covers, please don't hesitate to reach out to our support team at Ads@traderonline.com or visit our CommericalTruckTrader.com Help Center https://www.commercialtrucktrader.com/help. We're here to assist you and address any issues you may have. Thank you for bringing this to our attention, and we appreciate your patience as we work to improve our platform.
Reply from Commercial Truck Trader
Thank you so much for your positive feedback! We're thrilled to hear that you found Commercial Truck Trader very easy and intuitive to use, with guidance along the way to help you formulate a well-laid-out listing for maximum lead generation. Your satisfaction is our top priority, and it's fantastic to know that our platform has been helpful in creating an effective listing for you to sell your truck. Please consider taking our survey to give us more details about your experience selling a truck on Commercial Truck Trader https://www.surveymonkey.com/r/ctt_privateparty.
Thank you for choosing Commercial Truck Trader!
Reply from Commercial Truck Trader
We're sorry to hear about your experience. Ensuring a safe and productive experience for our users is paramount, and we take reports of spam and scams seriously. We're continuously working to enhance our security measures to prevent such occurrences. Assistance is available to help with internet scams and fraud at our CommercialTruckTrader.com Help Center https://www.commercialtrucktrader.com/help Regarding the issue of fees, we understand your concerns and want to ensure that you receive the value you expect from our platform. Your feedback is important to us, and we'll review our pricing structure to ensure fairness and transparency. Thank you, your feedback is highly valued, and we'll utilize it to enhance Commercial Truck Trader.
Reply from Commercial Truck Trader
We're sorry to hear about your experience. Ensuring a secure environment for our users is a top priority, and we take reports of scams seriously. We're continuously working to improve our security measures to prevent such occurrences. If you have specific instances or concerns you'd like to share, please don't hesitate to reach out to our support team at Ads@Traderonline.com or our CommercialTruckTrader.com Help Center https://www.commercialtrucktrader.com/help, so we can address them promptly. Thank you for sharing this feedback with us, and we value your understanding as we work towards enhancing our platform.
got 2 calls within 3 days
18 April 2024
Can’t get it back ! Save your money !
Paid for premium service only one person contacted me on a truck that was low mileage 29k miles , and priced great to sell . Ended up selling truck a week after posting ad to a local commercial truck dealer for the price I wanted . If I had known there would be only one response I would have saved the 250 dollars and not used this service . It needed up being. A huge disappointment .
17 April 2024
I received a lot pf spam related calls…
I received a lot pf spam related calls and e-mails. I didn't receive any quality leads despite paying a premium price. I will probably find other marketing avenues.
16 April 2024
Easy to use and reasonably priced.
16 April 2024
We will no longer use or recommend this…
We will no longer use or recommend this website for selling or purchasing a vehicle. We’ve been contacted only by scammers and one had the nerves to send a fake check.
7 April 2024
No Results
I had hoped to update my ad but found I couldn't. And I didn't get a single inquiry from my listing. I won't place an ad here again. That said, the app was easy to use and seemed affordable at the time.
15 April 2024
Slow movement
The first person that contacted me was a scam, so that was a bit disappointing. I expected to see more inquiries by now, I haven't really seen any serious inquiries.
2 April 2024
you are very over priced for something…
you are very over priced for something that is automated.
4 April 2024
Full of scammers
Full of scammers. Every inquiry I have received has been a phishing attempt asking to purchase a report from one of many fake websites designed to steal financial information. It's a shame to know my money was wasted and I would not recommend this site to anyone. They need to do some type of ID verification for registration.
4 April 2024
Private used truck sale
Site was easy to navigate had a few questions called and everything was taken care of
9 April 2024
Reply from Commercial Truck Trader
We're thrilled to have made a positive impact on your experience. Thank you for your positive review!
been on the site for 2 weeks now have…
been on the site for 2 weeks now have got more scammers than customers, site need to police this better, so it doesn't waste the customers' time.
6 April 2024
Only got 11 views On my vehicle
6 April 2024
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