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Common Cultured Reviews 

1,276
•
TrustScore 5 out of 5

4.9

Men's clothes shop
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Review summary

Created with AI, based on recent reviews

Considering 295 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptionally fast delivery times, excellent communication, and top-quality products available at very fair prices. People state that both buying and selling items is always handled through a smooth, efficient, and entirely professional process from start to finish. However, some customers also noted occasional issues with external delivery services or high return shipping costs. A small group of reviewers mentioned encountering minor problems such as incorrect carrier drop-offs, receiving items that did not fit properly, or dealing with unexpected return fees when sending packages back.

What people talk about most

Product

Consumers find product to be positive, highlighting top quality items that arrive exactly as described and in... See more

Service

Users describe positive interactions with service, highlighting great prices, brilliant products, and quick... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting rapid shipping times within... See more

Price

Customers consistently note positive experiences with price, frequently highlighting fair offers, great... See more

Quality

Clients share positive opinions on quality, frequently highlighting that items are fully authentic,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Top fellas at Common Cultured. When they knew that I wished to return a jacket as it didn't fit they immediately offered a refund or store credit. I fancied another jacket so they did a straight swap... See more

Rated 5 out of 5 stars

CC are friendly with great stock at fair prices. I sold to them and they were great to deal with. Crystal clear communication, fair prices offered and paid straightaway. Very straight and honest from... See more

Rated 5 out of 5 stars

Absolutely first class service. Ordered Monday came Wednesday. Could not find any cheaper online. And I searched believe me. Item top quality too. Item even came with a keyring and sticker! Lovely lit... See more

Rated 5 out of 5 stars

I have sold a good few items through the “sell to us “ option and I cannot recommend common cultured highly enough , offered me a fair and decent price for my items and once they received them the mo... See more

Company details

  1. Men's clothes shop
  2. also in
  3. Clothing Shop
  4. Second-hand Clothing Shop
  5. Vintage Clothing Shop

Written by the company

At Common Cultured, we specialise in high-quality, pre-owned and premium designer fashion, offering brands like Stone Island, CP Company, Moncler, and more. Our commitment to authenticity, sustainability, and customer satisfaction sets us apart. Whether you're searching for rare finds or timeless pieces, we ensure a seamless shopping experience with exceptional service. Join our community of fashion-forward individuals who value style, quality, and affordability while contributing to a more sustainable future. We pride ourselves on offering genuine designer pieces at prices often more competitive than other retailers, ensuring luxury without the premium price tag.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.9

All reviews

(1,276)

299 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent service

Excellent service, item well described, free postage which was fast and item was well packaged. Will order again at some point in the future.

10 August 2026
Rated 1 out of 5 stars

not happy with the experience

not happy with the experience - CANADA GOOSE JACKET

1 August 2026
Common Cultured logo

Reply from Common Cultured

Hi,

we’re sorry to see you’ve left a 1-star review.
Could you please provide your order number and some further details regarding the experience you were unhappy with so that we can look into this for you?

Rated 2 out of 5 stars

great selection fast delivery

great selection fast delivery, the return fees can make a mistake very costly plus they remove the postage from your refund and then u pay to return it so if u rnt 100% on fit be careful

3 August 2026
Common Cultured logo

Reply from Common Cultured

Hi Matt, thanks for your review and we’re glad you were happy with our selection and fast delivery.

We completely understand your point regarding returns. As a small independent business, returns unfortunately carry significant costs for us, particularly with payment providers such as PayPal, where the original transaction fees are not refunded to us when an order is returned. On an order such as yours, a return can cost us £20 before the cost of processing and handling the item.

This is why we clearly highlight the applicable return charges at checkout with a pop up box when PayPal is selected, so customers can make an informed choice before completing their purchase.

We also offer payment by bank transfer, which has no payment-related return fee should an item need to be returned.

We provide detailed measurements wherever possible and are always happy to help with sizing before purchase. Avoiding unnecessary returns is ultimately better for both us and our customers.

We do feel a 2-star rating is a little disappointing given that you were happy with our selection and fast delivery, alongside the considerable saving offered on the item itself. Nevertheless, we appreciate your feedback and do hope we can help you find the right item in future.

Thanks,
Tom
Common Cultured

Rated 5 out of 5 stars

Great service, 10/10

Used the "sell to us" and was brilliant from start to finish. Quick response over email and then I received payment within about an hour of them receiving my item. More than happy with the price I was paid too. Thank you!
10/10

4 August 2026
Unprompted review

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