Technical issues with my email accounts…
My issue was my three email accounts were compromised, somehow my login credentials (username and password) would not work. I was basically locked out out from reading my emails or sending emails. I contacted Ms. Guzman to schedule a remote session with her. I had heard she was a highly skilled technician and came highly recommended. When my appointment day came...Ms. Guzman called me right on time and immediately started asking questions related to my issues. She took notes and accessed my laptop remotely. Ms. Guzman set desk top login links for each email account which made it extremely easy to access my email accounts. Turns out the issue was not User error...it was Bitlocker and TCP errors, both hardware and structual issues. I know this fix was not easy and was very, very difficult to resolve. However, Ms. Guzman was patient, professional and explained every step she was taking. I highly recommend her to any person or company having any level of computer or network issues or enterprise setups and configurations.








