Rory was terrific to deal with. His product knowledge enabled him to answer all of my questions easily. Through his manner he inspired confidence for me to change energy plans which I had been thinkin... See more
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Review summary
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Nicholas (my support person) was super knowledgeable about everything I enquired about... from how NBN uses bandwidth for speed/function to price-service comparisons across brands, etc. I also like ho... See more
I was a little skeptical at first as I hadn’t tried an online service like Compare Broadband before but after speaking to the loveliest customer service representative all my worries were eased! I be... See more
Diana is the best! I didn’t think it would be so quick and easy to set up my internet but here I am ready to surf the web ☺️ also I’m so happy that I got a plan that’s cheaper than what I was afraid i... See more
Company details
Written by the company
Compare Broadband is a free service to help you find the right broadband plan. If our website doesn't answer all your questions then our friendly Melbourne based staff can. Call 1300 763 813.
Compare Broadband
Written by the company
- Free broadband comparison service
- Independent and free broadband advice to help you find the right plan for your household needs.
- Locally operated call centre
- Melbourne based broadband advisors
- Open hours
- Monday-Thursday 9am to 8pm Friday 9am to 6pm
Contact info
Level 1, 14 St Kilda Road, St Kilda, 3182, Melbourne, Australia
- 1300 763 813
- info@comparebroadband.com.au
- comparebroadband.com.au
4.8
Excellent
4k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 81% of negative reviews
Typically replies within 24 hours
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The call taker (jack i think) was…
The call taker (jack i think) was awesome
A credit to your business
8 July 2026
Very helpful guiding me through…understanding
Very helpful guiding me through something I don't fully understand thank you
8 July 2026
Tim was very helpful and knowledgeable
Tim was very helpful and knowledgeable, I got a great deal for home internet and also reconfirmed I was on the best deals for energy
8 July 2026
Great service
Great service - extremely helpful and went above and beyond to offer me the best service and cost!!
8 July 2026
Happy!
Quick, easy, knowledgeable and the Operator was happy to work in with my schedule.
7 July 2026
The lady that rang me was very helpful…
The lady that rang me was very helpful and great to understand
2 July 2026
Cheyanne made the process as simple as…
Cheyanne made the process as simple as could be. It took some time to swap over broadband, gas and electricity, but she talked me through all the options, made some calculations to re-assure me and was very diligent in her approach. Thanks so much for great customer service.
6 July 2026
Helpful customer service
Had Adam help me the whole way through. Took the time to always answer every question with kindness and understanding. Was not pushy at all.
4 July 2026
My connection is still not working…
My connection is still not working after joining with your network so I rang your helpline who are apparently sending out a technician within the next 24 hours!
However when I initially joined up the operator was very polite and helpful but our phone calls kept getting cut off at least three times!
3 July 2026
Knowledgeable and helpful explanation of
Hi, I spoke to a lady who was clear in her dictation, helpful and extremely patient. She made the experience , easy , understandable and fulfilling. Extremely helpful. One of the best
3 July 2026
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