Compare Ferries Reviews 

185
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

What made my purchase great? Primarily, the price. I could not believe the price being quoted by my usual Ferry Comparison Site. £330.00 for a single crossing, Dieppe - Newhaven, with one stand... See more

Rated 5 out of 5 stars

Easy to book, also would like to say, we had to miss our 1st ferry because my fiance had had a suspected stroke, but thank God not. And we managed to catch the next by 15 mins last car on, the lady i... See more

Company replied

Rated 4 out of 5 stars

Going as a foot passenger is not for the elderly or infirm. There are lots of steps, lots of walking involved. Getting on & off buses not easy with luggage. Border force checks in Calais a nightmare.... See more

Rated 5 out of 5 stars

The website is user friendly, the prices are cheaper than booking directly with the ferry operators. Not traveled yet, but have the booking number and reference. All within minutes of payment. So far,... See more

Company details

  1. Ferry service

Written by the company

By using our Ferry Search, you can be sure you are getting the very best deal on ferry tickets. You can easily view and compare different prices for different routes all in one place using our ferry search. There is no need to trawl the internet going from site to site. We check every ferry company and route so you buy the cheapest ticket.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

185 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(185)

25 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good Price

Booked through Compare ferries and the fare was £25 cheaper than the carriers website.

30 August 2023
Rated 2 out of 5 stars

Inaccurate correspondence and instructions.

The confirmation email received specifically instructed us to check in at least one hour prior to departure. On return we arrived at the queue for check in 1.5 hours prior to departure and got to our turn with more than 1 hour to go however the man in the booth informed us our loading gate was already closed. According to this man they close the gate an hour and half before departure & P&O correspondence tells you this detail but since we booked via Compare Ferries we did not get this information we were told 1 hour. The failure to pass on this accurate detail ensured we missed the ferry and turned an already hour and a half wait into 3 and a half hours, with a toddler and a baby stuck in the car is beyond frustrating. Simple information from P&O failed to get through compare ferries.

Aside from this point I made a date amendment before the travel dates which i was told would cost £30 over the phone which I paid there and then, I later received a voicemail saying they had made a mistake and actually it should have been a £50 fee so I owe them £20. Again when you think it’s sorted is just frustrating and pretty unprofessional.

4 September 2023
Unprompted review
Rated 1 out of 5 stars

Book directly with the company you intend using

I made a mistake on the date I was meant to travel then I spoke to someone they said that they would give me a refund because we didn't travel on that date in the meantime I phoned p and o myself and booked the right crossing then yous phoned me back I told you what I did you told me that you would speck to your manager and call me back and you did call me back and said there was nothing else you could do for me

27 June 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look