Compare My Move Reviews 2,666

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 233 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent service and the helpful, professional staff. Many found the process of finding removal companies, surveyors, and conveyancers much easier, appreciating the ability to compare options and secure competitive prices. People often describe the service as a convenient "one-stop shop" that simplifies what can be a stressful experience, leading to a smooth and efficient move. However, some customers expressed dissatisfaction with the website and the contact process. They reported being inundated with numerous calls, emails, and messages from various companies shortly after submitting their details, which they found overwhelming and disruptive. Some also noted that the website doesn't always provide upfront quotes or transparent pricing, and that the "compare" aspect could be clearer, with some recommendations not being local or having poor reviews.

What people talk about most

Service

Customers consistently note positive experiences with service. Many reviewers praise the ease of finding... See more

Website

Reviewers mention ambiguous feedback about the website. Some customers found it easy to use, quick, and... See more

Staff

Users describe positive interactions with staff. Customers frequently praise the professionalism,... See more

Customer communications

Consumers find contact to be ambiguous. Many reviewers report being inundated with calls, emails, and... See more

Price

Clients share ambiguous opinions on price. Many reviewers appreciate the ability to get multiple quotes and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything in the one search. Made finding removal company & surveyors so much easier. Able to compare & get best prices too. Forget ringing round & searching via Google, Compare My Move takes all the... See more

Rated 5 out of 5 stars

From our initial enquiry we received several removal company options that could meet our needs. This was great as it provided an easy one stop shop without the need to ring around other companies. We... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant, three weeks prior to this so I contacted surveyors on the RICS website. I didn’t get one reply. I then compare my move contacted two companies and the first one to come back was... See more

Rated 5 out of 5 stars

We used comparemymove to source surveying companies for a house survey. It was an easy process and we were able to compare and choose a company quickly. The companies suggested did call or email us... See more


Company details

  1. #32 of 38 best companies in Price comparison site
  2. #33 of 33 best companies in Chartered Surveyor
  3. #59 of 61 best companies in Conveyancer
  4. #13 of 15 best companies in Home Help
  5. #83 of 83 best companies in Mortgage broker
  6. #38 of 39 best companies in Removals company

About Compare My Move

Written by the company

At Compare My Move, our mission is simple: to help you with every step of your moving house journey. We connect you with licensed conveyancers, chartered surveyors, mortgage brokers and removal companies to save you time, money and stress on your move. We’ve worked hard to build a strong network of trusted professionals to help people move house seamlessly COMPARE NOW

Compare My Move

Written by the company

The home of moving home
Get free quotes from verified and trusted conveyancers, surveyors, storage and removal companies today. Save up to 70% off the cost of moving.

Contact info

4.1

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
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1-star

Replied to 90% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

Forces you to add a phone number

Forces you to add a phone number to 'compare' quotes for surveys.
I say 'compare' because it only brought back one result, and didn't even tell me how much it'd cost.

Moreover it asks several times throughout the process of putting details in, whether I want moving quotes or not. One question on this is okay, but after that, I said no, asking me again isn't going to make me change my mind. It's just going to p*ss me off.

PSA to anyone else using the site. 07987654321 works as a BS phone number, if you don't want to be harassed by companies for having the audacity to want to compare prices...

P.S. The company is currently trying to suppress my review and get it removed.
@CompareMyMove, if you look closely at that phone number, it's just 123456789, but the other way round. It's not personally identifiable information.
If you're upset someone circumvented your nonsense blocking of numbers like 07999999999, create a better system. And be more up-front about the services you do, and don't offer :)

22 February 2026
Unprompted review
Compare My Move logo

Reply from Compare My Move

We'll take a look at the frequency of the questions regarding our other services, thank you for your feedback.

In regards to contact details, this is required to ensure our partners are able to discuss requirements in more detail in order to provide their bespoke, reliable, quote. This is explained in the privacy policy and T&Cs on every page of our site, and the form used.

At the time of your use of our site, it appears partner activity was low in your area, which is unfortunate. We only match with partners who are actively looking to match with the public at that given time. They would be trying to discuss their prices with you but cannot without a valid contact detail.

Kind regards, Compare My Move

Rated 5 out of 5 stars

Great service

Great service, easy to use. Found a local moving company that were also fantastic!

10 December 2025
Unprompted review
Rated 1 out of 5 stars

I've been chased constantly since using…

I've been chased constantly since using this service for feedback, which has been extremely annoying.

18 February 2026
Unprompted review
Compare My Move logo

Reply from Compare My Move

Hi Jasper,

I'm sorry to hear this, we can contact the relevant partners and instruct them to stop attempting to make contact to help with your enquiry, but will need more information to confirm your use of Compare My Move.

Please email info@comparemymove.com or reply to the email we sent you with confirmation of your matches. With your name/email we can locate your details and put a stop to these calls.

Thank you, Compare My Move

Rated 4 out of 5 stars

Excellent price

Excellent price, solicitor was very good and informative. Everything is done online or on the portal, unless you have to send copies of something or the original. This was a bit confusing for me because I am not tech savvy however with a bit of help from my daughter it all worked out fine thanks.

6 November 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely shocking and completely…

Absolutely shocking and completely unprofessional service.

I spoke with Sam in January last year and again this year. On both occasions, I clearly stated that my company is fully registered but not currently trading. Not once did he properly explain that this would automatically disqualify me from membership. That is crucial information, and it was deliberately or negligently withheld.

Because of the incomplete and misleading information I was given, I went ahead and paid for insurance policies and uploaded all required documents and detention details onto the Lead Manager platform. I spent time and money preparing everything based on what I was told.

Only when I called again and spoke to Sam was I suddenly told they were not going to approve membership because I was not trading. This was never clearly communicated at the start. If I had been told the truth from the beginning, I would never have wasted my money or my time.

This company provides misinformation, lacks transparency, and fails to communicate basic eligibility requirements properly. It feels extremely unprofessional and poorly managed.

I strongly advise any business owner to stay away and find a more honest and reliable platform. Save yourself the stress, the wasted expenses, and the frustration.

17 February 2026
Unprompted review
Compare My Move logo

Reply from Compare My Move

Good afternoon,

I'm sorry to hear that there have been issues with your application.

Our verification process is constantly reviewed and has been updated since your initial conversations with our New Business team in January 2025. There may have been miscommunication regarding the length of time you have not been trading, which came to light in the most recent conversations, which is now at odds with our verification process for Removal partners.

The management of the New Business Team have been made aware of your feedback and will address this with their team internally.

Kind regards, Stuart, Head of Partner Support

Rated 5 out of 5 stars

Easy to use website

Easy to use the website and gave a good cross section of people that contacted me and offered their removal services. Really pleased with the result.

21 November 2025
Unprompted review
Rated 1 out of 5 stars

I tried to get a quote

I tried to get a quote, then was spam called and emailed by some random removal companies for weeks. Didn't use any of them out if principle. Might as well put my phone number up in the toilets.

19 January 2026
Unprompted review
Compare My Move logo

Reply from Compare My Move

Sorry to hear our service did not meet your expectations. In order to give an accurate and reliable quote, our removal partners must reach out to learn more about the specific needs of each user.

Kind regards, Compare My Move

Rated 5 out of 5 stars

Would recommend

Compare My Move was helpful in finding companies to quote for removals for our house move.

30 September 2025
Unprompted review
Rated 1 out of 5 stars

Complete spam

I went through the sign up form to see some quotes. Within seconds of completing the form I have received 5 phone calls from different companies and 2 WhatsApps.

I did not give permission for my information to be shared.

11 February 2026
Unprompted review
Compare My Move logo

Reply from Compare My Move

Thank you for your feedback. Sorry to hear our service did not meet with your expectations.

We can cancel your request, and remove your information from our system, if you contact us at info@comparemymove.com or reply to the email we have sent with confirmation of your matches.

Kind regards, Compare My Move

Rated 1 out of 5 stars

Only a Schmuch Surveyor would buy leads from this platform.

From a surveyors perspective the majority of the leads paid for upfront are mostly duds as the calls and emails are rarely answered and I get the feeling that the leads from far and wide are made up simply to empty your credits for nothing.A complete waste of time and money.

30 January 2026
Unprompted review
Compare My Move logo

Reply from Compare My Move

Hi Steve, your Account Manager and the Partner Support Team are available to discuss any concerns you have regarding our leads. Please reach out to them so we can discuss this in more depth.

We are not in the business of creating false leads, with all leads sent to our partners being created by the public directly on our website. You are also promoted to the public by us before you make any calls or emails.

At this stage it's unclear which company you are, but please discuss your concerns with us directly.

Thank you, Stuart, Head of Partner Support, Compare My Move

Rated 1 out of 5 stars

Attacked with moving bot messages

I just put my details into the website to get some comparison deals and then suddenly bombarded with phone calls, texts and emails from so many different moving companies instantly. So stressful and they’ve been spamming me for an hour now with automated messages and calls. Completely lost trust in this website within 2 minutes!!!!

2 February 2026
Unprompted review
Compare My Move logo

Reply from Compare My Move

Hi Kitty,

Sorry to hear this, we can cancel your request and inform our partners to stop all attempts to reach out to you. If you either respond to the email we sent with confirmation of your matches, or email us directly at info@comparemymove.com, we can cancel this.

Kind regards, Compare My Move

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