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Compare Power (Best Energy Plans) Reviews 3,666

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TrustScore 5 out of 5

4.9

Electric utility company
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Review summary

Created with AI, based on recent reviews

Considering 401 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly experience, finding the website easy to navigate and efficient for comparing different plans. Many highlight the excellent customer service, noting that representatives are knowledgeable, helpful, and make the process stress-free. People appreciate the transparency in pricing and the ability to find cost-effective electricity plans, often saving them time and money. However, some customers were dissatisfied with specific issues, such as plans not being available as expected or delays in service activation. A few people also had concerns regarding rates or experienced problems related to service addresses, which sometimes led to unexpected fees or difficulties with their chosen provider.

What people talk about most

User experience

Reviewers express high satisfaction with the user experience, highlighting its ease of use and efficiency.... See more

Service

Customers had positive experiences with service. Many reviewers praise the seamless transition between... See more

Price

Reviewers highlight positive aspects of price, consistently finding good and cheap rates. Many customers... See more

Website

Consumers find the website to be a positive experience. Many reviewers praise its ease of use for comparing... See more

Customer service

Clients share positive opinions on customer service. Many reviewers found representatives to be... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience with ComparePower is nothing less than awesome. I am provided with my all the plans that providers are offering in my area, with all the benefits that that plan has. I also can filter ou... See more

Rated 5 out of 5 stars

The introductory questions asked were very useful in limiting the number of plans shown. The subsequent search filters brought it down even further. As a homeowner with solar, I found a plan without b... See more

Rated 5 out of 5 stars

Compare Power saved me time, effort, money, by finding the most cost effective electricity plan for my needs. Reps. are very knowledgeable about available plans, quickly directed me to a plan, answere... See more

Rated 5 out of 5 stars

I recently used ComparePower to find and register with a new energy provider, and the process was smooth and straightforward. The website made it easy to compare different plans side by side, so I c... See more

Company details

  1. Electric utility company
  2. Energy Equipment and Solutions
  3. Energy supplier
  4. Green energy supplier
  5. Price comparison site

Written by the company

ComparePower is the most highly-rated destination for Texans comparing and ordering their best electricity plan. Over 5-million Texans have visited ComparePower.com as their resource for finding Texas Energy Company Plans, Rates, Ratings, and Reviews. Get back to your day, confident you aren't overpaying. Instead of spending hours calling and clicking around, on ComparePower.com you can complete your entire comparison and signup process in ~10 minutes. And, if you need help when making your decision, there are local Texan energy experts who will help you out via chat or by phone. Since 2009, ComparePower has had one single mission: Guide and support all our fellow Texans when choosing the right electricity plan for them. ComparePower has innovative, exclusive tools to help you understand the real cost of every plan we have available. We show total monthly and annual pricing based on your home size, and you can use your past usage history to see what every plan would cost based on your usage patterns across different seasons. After comparing your options and evaluating pricing for multiple competing light companies in one place, you can sign up online or over the phone instantly. A true one-stop shop, backed by real Texans who understand you and the confusing nature of energy shopping. We are here for you and will help you.

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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Replied to 72% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great rate

Great rate. I compared rates on a 3rd party site, and the information was clear for me to make my decision. The follow-up was immediate and easy.

28 August 2025
Unprompted review
Rated 1 out of 5 stars

I am still waiting for my first bill

I am still waiting for my first bill. Its still too early to write a review be real guys.

28 August 2025
Unprompted review
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Reply from Compare Power (Best Energy Plans)

Hi there. This is a review request for your experience with Compare Power, not your chosen electricity company. We don't control your bill, we just build the experience in finding the plan for you. Mind updating your review to discuss the experience you had with Compare Power?

Rated 5 out of 5 stars

Accessible

Accessible, convenient, and beginner-friendly with all info I need to pick my electricity provider. Thank you!

26 August 2025
Unprompted review

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