Compare The Bathroom LTD Reviews 

225
•
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very good business model. Affordable/discounted pricing on "top of the range" products. Bought a Merlyn 6mm shower sliding door 1200mm wide, for less than £240 including delivery! I believe these are... See more

Rated 5 out of 5 stars

I purchased a toilet from Compare The Bathroom through the B&Q website. All arrived and is of good quality. Unfortunately the toilet seat came damaged but a replacement was sent by Compare The Bathroo... See more

Rated 4 out of 5 stars

Compare the bathroom where great , helpful and and the staff/ receptionists were lovely the delivery 🚚 not so good Wasn’t informed of the 1st attempt ( was at work so missed it ) when my new ba... See more

Rated 4 out of 5 stars

The delivery was really fast - but the wrong side-panel was delivered. I realised this on the same evening but it's been a couple of weeks now and despite my reminders, it's still not been swapped... See more

Company replied

Company details

  1. Bathroom Supply Shop
  2. also in
  3. Bathroom Renovator
  4. Plumbers' merchant
  5. Shower screen shop

Written by the company

Trading since 2010, Compare the Bathroom have a huge range of items from stock. Held within 2 warehouses, with over 100,000 square feet of floor space and over £2,000,000 of quality bathroom stock, with much of our range available for immediate dispatch. Whether you are needing as little as a pair of taps or have a multi-bathroom project, we always provide the best prices and service. Compare the Bathroom offers branded bathroom and shower suites with big discounts up to 70% off the recommended price. With recognized brand leaders like Bristan, Crosswater, Galaxies, Hudson Reed, Hydros, Mayfair, Merlyn, Nuie, Rak Ceramics, Roman and Scudo being added to on a weekly basis. Whatever the bathroom range just give us a call for a quote. And we won’t be beaten on price, give us a call if you have a quantity of product, then we’ll combine the order to get an additional discount or a reduction in the transportation cost. With amazing savings to be had across such a wide range, we really do offer amazing service and value for money.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

225 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(225)

33 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am so happy with my 2 WC

I am so happy with my 2 WC. Its perfect fitted on both toilets room. Its a 5 star my review, becouse I know what I want, what I paid and what expected. For this reasonable price this is best value of quality and using.

1 February 2024
Unprompted review
Rated 5 out of 5 stars

Would have given 5 stars but the fact…

Would have given 5 stars but the fact this was a kerbside drop on a pallet really surprised me as I am a pensioner and had to try and get the toilet into the house on my own. I was not aware the delivery would be like this. I finally managed to get it in my house but with great difficulty.
The actual toilet looks really good but I am still waiting on it being installed for me.

6 January 2024
Rated 1 out of 5 stars

Customer service non existent

Although the products I received is good quality the customer service is non existent. I was not told when the delivery was going to be, I had to be persistent with messages as the phone was never answered. Since receiving the order the phone is never answered so I sent messages and left voice mails but have still not been contacted about my query. Had I not had the issues with contacting the company the rating would have been a lot higher, but unfortunately I the lack of customer service, or rather not being able to reach them and them not returning calls or answering messages I do not feel able to give a higher rating.

11 November 2023
Rated 1 out of 5 stars

next to impossible to contact compare the bathroom

The courier delivered a broken toilet pan which I refused to accept. I guess that wasn't fault of compare the bathroom, however since the attempted delivery I am trying to contact compare the bathroom ltd with no luck. I called their phone number at least a hundred times, I wrote an emails to their support team, I wrote back on the order email - no luck. No money back, no toilet delivered. Disgusted by such businesses.

16 November 2023
Rated 1 out of 5 stars

Avoid this company and also be aware…

Avoid this company and also be aware they also trade from Manomano.I bought a whirlpool bath and it arrived with damaged cables and although they are admitting it was a transit damage they are stating they do not want to refund as it is still fit for purpose if i tell them what electrical wire i need so they can send me a replacement to fit myself.Consumer Rights are involved in the dispute

20 October 2023
Unprompted review
Rated 4 out of 5 stars

Good company

Good company, sorted out sending a replacement when the original order was destroyed in transit.

11 October 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look