ComparetheDiamond.com Reviews 

2,306
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

I just wanted to say thank you so much. Clive from start to finish, you kept me in the picture , gold cross with diamonds and my wife thinks it is absolutely beautiful .👍👍

Company replied

Rated 5 out of 5 stars

I took in a ring for cleaning and a necklace for repair, and had a fantastic experience from start to finish. Clive is a true master of his craft. When I picked up my ring, I was genuinely amazed by h... See more

Company replied

Rated 5 out of 5 stars

Clive Billing as always been very helpful and always been able to provide an excellent service, sometimes like on this occasion at very short notice. Product he supplies is to a very high quality. I c... See more

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Rated 5 out of 5 stars

I bought my wife's engagement ring from diamongeezer nearly ten years ago and was very happy with it and the buying experience. I therefore recently ordered an eternity ring through comparethediamon... See more

Company replied

Company details

  1. Jeweller
  2. Diamond Dealer
  3. Jewellery Designer
  4. Jewellery manufacturer
  5. Jewellery shop
  6. Wedding service

About ComparetheDiamond.com

Written by the company

Comparethediamond.com are a second generation family firm & probably the most decorated online diamond jeweller.

Formerly DiamondGeezer.com, ComparetheDiamond.com are proud of their many awards and accreditation's and rather modestly state that 'nearly 50 years in the diamond & jewellery manufacturing business and we seem to be getting the hang of it'. Browse their website, read their testimonials, look at their designs, you will soon be very assured, they absolutely know what they are doing.

Who are ComparetheDiamond.com?

Written by the company

You should know....
ComparetheDiamond.com formerly DiamondGeezer.com have been featured on Trustpilot since June 1st 2011. They report that after 10 years online 47% of their business is from returning customers, referrals or recommendations. ComparetheDiamond.com have a large state-of-the-art design facility and can and will make anything you like. Everything that they sell is designed and manufactured in their award winning workshop in the U. K. ComparetheDiamond.com offer free next day ring sizing, if you want to surprise or you get it wrong. Tweaks and changes are also a next day no-charge service. If ComparetheDiamond.com fail to satisfy, or she says 'NO' you get 100% of your money back. ComparetheDiamond.com are a 'people-come-first' company and speak with all of their customers, keeping them informed at every step. ComparetheDiamond.com are always there to help with a simple, uncomplicated expertise which will enable you to make an informed, qualified decision.

Contact info

5.0

Excellent

TrustScore 5 out of 5

2k reviews

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5.0

All reviews

(2,306)

22 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This is my second purchase from this…

This is my second purchase from this company. Everything smooth and exactly as promised. Recommend.

7 February 2022
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Reply from ComparetheDiamond.com

Thanks for the recommendation, Mark! We are thrilled to work with you once again and appreciate your feedback.

Rated 5 out of 5 stars

60% cheaper than a high street chain of jewellers

I found comparethediamond online when looking for an eternity ring for my wife at Christmas. I was really surprised to speak to the founder (Clive) when I called them. We had found the ring that we wanted in a high-street jeweller, and comparethediamond were 60% cheaper with a slightly better clarity of diamond.

We have not received the ring yet but didn’t expect to. This review is really about the service to date, the transparency and openness when dealing with Clive.

6 January 2022
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Reply from ComparetheDiamond.com

Thank you very much, Harry, for taking the time to leave us such great feedback. We are very pleased to hear that you have found our service to be worthy of 5 stars and hope the ring exceeded expectations too!

Rated 5 out of 5 stars

Excellent and would highly recommend…

Excellent and would highly recommend especially for those guys (of which I am one) who have absolutely no idea about buying an engagement ring. The process and service was of high standard with regular updates. Nothing was too much trouble.
Reputation is everything and I was certainly not disappointed.
More importantly the ring was a huge success!

4 January 2022
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Reply from ComparetheDiamond.com

Andrew, we are delighted that you chose us to guide through the process of buying your gorgeous ring and equally thrilled to hear that you found our service and the end result to be of a high standard :)
Our warmest congratualtions on your engagement, we look forward to working with you both on the wedding bands!
Thank you for leaving us your feedback

Rated 5 out of 5 stars

Great experience from start to finish.

Great experience from start to finish.. And a Happy Wife as a result! Luke was fantastic in supporting me with my choice and the diamond was beautiful!

Many thanks!

1 January 2022
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Reply from ComparetheDiamond.com

You are incredibly welcome, Garren. Delighted to hear that both you and Mrs M were so happy with your gorgeous new sparkles. Thanks for the great feedback!

Rated 5 out of 5 stars

Excellent service on every level!

Excellent service on every level!

Amazing quality products!!

28 December 2021
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Reply from ComparetheDiamond.com

Very kind of you to take the time to leave us such a lovely 5 star review, Paul. Much Appreciated.

Rated 5 out of 5 stars

Amazing service from the start right up…

Amazing service from the start right up until postage, could not of asked for more.

Brilliant team and stunning ring.

Highly recommended.

Tom.

27 December 2021
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Reply from ComparetheDiamond.com

Thanks so much, Tom. Really kind of you to leave us such a lovely review.

Rated 5 out of 5 stars

Quality all the Way

Having been a very happy customer 11 years ago, I was certain that I would be happy again. I wasn’t disappointed. I was given sound and friendly advice, by the Man himself - Clive!
I now have an even happier wife, with an amazing pair of earrings.
A massive thank you to all at Compare the Diamond!!!

22 December 2021
Unprompted review
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Reply from ComparetheDiamond.com

It is always our complete pleasure, David. Nothing makes us happier than to see our loyal clients returning again and again, then we know we are doing it right! Thrilled to hear that both you and Mrs W loved the new sparkles... We look forward to the next time :)

Rated 5 out of 5 stars

Received my girlfriends engagement ring…

Received my girlfriends engagement ring today and I am delighted with it. Top quality and it was way beyond my expectations.

The whole process from start to finish was a breeze. I was kept updated throughout the process and the ring arrived bang on time.

I would have no hesitation in recommending these guys. Five star all the way.

Thanks

21 December 2021
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Reply from ComparetheDiamond.com

Keith, We are absolutely thrilled to hear that we exceeded your expectations and you found us and our products to be top quality :) It is very kind of you to take the time to leave us such great feedback. You know where to find us when it is time for those matching wedding bands!

Rated 5 out of 5 stars

fanatastic company

fanatastic company. awesome customer service. My order was delivered two days early during the busy run up to xmas. The quality and finish are superb.

19 December 2021
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Reply from ComparetheDiamond.com

Thank you, Christopher, for the fabulous 5 star review. Delighted to hear all arrived safe and well and in time to go under the tree! :D

Rated 5 out of 5 stars

Superb customer service with a…

Superb customer service with a beautiful finished product - it was exactly as designed and described. Could not be happier with end result.

14 December 2021
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Reply from ComparetheDiamond.com

Thank you, Henry, For the great feedback and lovely 5 stars. We are very happy to hear that you were so pleased with the finished product and look forward to making the next piece for you!

Rated 5 out of 5 stars

The best! No questions asked!

After scoping out the bespoke service offered by other jewellers, I came across Compare the Diamond. After describing the ideal engagement ring, Luke had put together a full quote and 3D video of the ring by the following day! His knowledge from the start was extraordinary. The ring was a perfect match to the 3D video, competitively priced, delivered in good time, and I was kept updated throughout the whole process. My (now) fiancé is obsessed with it and I couldn’t be more grateful for the service provided by Luke and Louise at Compare the Diamond! I will be recommending them to everyone I can, and will definitely be using them again for wedding bands when the time comes.

13 December 2021
Unprompted review
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Reply from ComparetheDiamond.com

Dominic, It was our absolute pleasure to help you designing the perfect ring for such a special occasion! We are all thrilled to hear how happy you were with your whole experience and of course, with the end result! We would be delighted to work with you both on those wedding bands when the time comes. Thanks for the great review and 5 stars!

Rated 5 out of 5 stars

Amazing people that ensured that me and…

Amazing people that ensured that me and my now wife is happy throughout the whole process of selecting and buying an engagement ring and wedding band. They were very friendly and easy to get hold of as well. Would highly recommend to others!

10 December 2021
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Reply from ComparetheDiamond.com

Thank you, Brandon. We are delighted to hear that you are both happy with your experience and the end result! It is very much appreciated that you took the time to leave us your lovely feedback.

Rated 5 out of 5 stars

Excellent service

Excellent service and attention to detail as always. This is my third design and purchase from Clive and the team and I couldnt be happier. The time and attention to detail is second to none, and nothing is too much trouble for them to ensure you get exactly what you want. The personal attention and detail is something that just cant be replicated in your normal high street stores, let alone the actual stones and quality.

5 December 2021
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Reply from ComparetheDiamond.com

Sarah, What an absolute belter of a design it was too! Simply Stunning. We are all so happy to hear that you loved it as much as we did. Thank you very much for taking the time to leave us such amazing feedback. We look forward to seeing what's next! :D

Rated 5 out of 5 stars

Excellent service from this company

Excellent service from this company. Would definitely recommend them to my family and friends.
Luke as always went out of his way to get us what we wanted.
And the rest of the team have been brilliant. Nothing was too much trouble for them.
Thank you all!

1 December 2021
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Reply from ComparetheDiamond.com

Alka, It is always our complete pleasure! Thank you once again for another fantastic review. Happy New Year to Nilesh, Yourself and the Whole Family :)

Rated 5 out of 5 stars

Amazing Bespoke Wedding Band Service

Cannot recommend enough, this is a great bespoke Jeweller, we commissioned an engagement ring which was perfect, they have amazing technology to visualise what you are getting, and have amazing knowledge and design flair to create stunning pieces. This is the review for the wedding band we purchased at the same time, which was also amazing. Thanks so much.

25 November 2021
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Reply from ComparetheDiamond.com

What a fantastic review, Mr W! Thank you very much for taking the time to leave your feedback for others to benefit from (and us to enjoy!) We are thrilled to hear that you are so happy with our service from design to end result and look forward to seeing you both again in the future.

Rated 5 out of 5 stars

Always impressive!

As always this company are a delight to deal with. Prompt, personable service with an excellent product. You always feel like a valued customer.
Many thanks to Compare the Diamond

19 November 2021
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Reply from ComparetheDiamond.com

Not only do we value our lovely customers like you, Helen, we also value their feedback and are very grateful that you left us this great review. Really kind of you.

Rated 5 out of 5 stars

As I have come to expect

As I have come to expect. This company gives excellent service with stupendous support. Makecsure you deal with Luke as he is totally trustworthy and cannot do enough to ensure that the Customer gets what he wants and is not afraid of giving advice of asked.

18 November 2021
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Reply from ComparetheDiamond.com

Thank you so much, John. We were delighted to hear how happy you were with both us and the end results!... It is very kind of you to take the time to leave us such great feedback. Much appreciated.

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