ComparetheDiamond.com Reviews 

2,306
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

I just wanted to say thank you so much. Clive from start to finish, you kept me in the picture , gold cross with diamonds and my wife thinks it is absolutely beautiful .👍👍

Company replied

Rated 5 out of 5 stars

I took in a ring for cleaning and a necklace for repair, and had a fantastic experience from start to finish. Clive is a true master of his craft. When I picked up my ring, I was genuinely amazed by h... See more

Company replied

Rated 5 out of 5 stars

Clive Billing as always been very helpful and always been able to provide an excellent service, sometimes like on this occasion at very short notice. Product he supplies is to a very high quality. I c... See more

Company replied

Rated 5 out of 5 stars

I bought my wife's engagement ring from diamongeezer nearly ten years ago and was very happy with it and the buying experience. I therefore recently ordered an eternity ring through comparethediamon... See more

Company replied

Company details

  1. Jeweller
  2. Diamond Dealer
  3. Jewellery Designer
  4. Jewellery manufacturer
  5. Jewellery shop
  6. Wedding service

About ComparetheDiamond.com

Written by the company

Comparethediamond.com are a second generation family firm & probably the most decorated online diamond jeweller.

Formerly DiamondGeezer.com, ComparetheDiamond.com are proud of their many awards and accreditation's and rather modestly state that 'nearly 50 years in the diamond & jewellery manufacturing business and we seem to be getting the hang of it'. Browse their website, read their testimonials, look at their designs, you will soon be very assured, they absolutely know what they are doing.

Who are ComparetheDiamond.com?

Written by the company

You should know....
ComparetheDiamond.com formerly DiamondGeezer.com have been featured on Trustpilot since June 1st 2011. They report that after 10 years online 47% of their business is from returning customers, referrals or recommendations. ComparetheDiamond.com have a large state-of-the-art design facility and can and will make anything you like. Everything that they sell is designed and manufactured in their award winning workshop in the U. K. ComparetheDiamond.com offer free next day ring sizing, if you want to surprise or you get it wrong. Tweaks and changes are also a next day no-charge service. If ComparetheDiamond.com fail to satisfy, or she says 'NO' you get 100% of your money back. ComparetheDiamond.com are a 'people-come-first' company and speak with all of their customers, keeping them informed at every step. ComparetheDiamond.com are always there to help with a simple, uncomplicated expertise which will enable you to make an informed, qualified decision.

Contact info

5.0

Excellent

TrustScore 5 out of 5

2k reviews

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5.0

All reviews

(2,306)

22 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommended

I recently took receipt of my ring ordered in November 2022, and was delighted with how beautiful it is, especially as it was made to my specifications rather than an ‘off the shelf’ design. Luke and the team have exceeded both mine and my husband’s expectations, which were already high as returning and loyal customers.
Luke was extremely helpful throughout, including invaluable advice on the stones, and the regular updates on the progress of my order were really appreciated as confirmation of their efficiency in fulfilling my order, plus delivering it as, and when, promised.
I would recommend Compare The Diamond to anyone who appreciates quality jewellery, with a personal yet professional level of service.

12 December 2022
Unprompted review
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Reply from ComparetheDiamond.com

We are thrilled to hear that you are so happy with your gorgeous new sparkles, Cheryl and that you found the whole process, from start to finish, such a good one! It was our complete pleasure and we very much look forward to the next time too! Your feedback, recommendation and lovely 5-stars are much appreciated, thank you.

Rated 5 out of 5 stars

The guys have totally gone above and…

The guys have totally gone above and beyond again with this ring it’s way way better than I ever imagined I’ll definitely be back saying that it is about 5 times now

15 December 2022
Unprompted review
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Reply from ComparetheDiamond.com

It is always our complete pleasure, Shaun. Thank you for taking the time to leave us such a lovely review. We are already looking forward to the next time! :D

Rated 5 out of 5 stars

Phenomenal service at a great price.

I was a demanding customer requiring several design and feedback loops, and many diamond selections. Clive and his team were very accommodating, provided great advice, and delivered a stunning product. I cannot recommend them highly enough!

7 December 2022
Unprompted review
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Reply from ComparetheDiamond.com

It was absolutely our pleasure, Theo, to ensure you got the best possible designs and diamond to fit your requirements. Your feedback and recommendation are very much appreciated. We are delighted that you are loving the new sparkles!

Rated 5 out of 5 stars

Superb as Always

Purchased an eternity ring for a special birthday. As always, the service & quality of product was absolutely brilliant. The quality you get is so far superior to what you get in the shops. For example, my brother in law ignored our advice to use Compare the Dismond, saw 60% off in the High Street & thought he was getting a great deal. All that happened was he paid a bit more for a lot, lot less & had to return it.

Cannot recommend Compare the Diamond highly enough & wouldn’t even think of going anywhere else.

8 November 2022
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Reply from ComparetheDiamond.com

Thank you very much for your lovely review, Mr. S-L! We always want to make sure that our customers get outstanding service together with the best value & quality of products and are delighted that you agree. We look forward to hearing from you (and hopefully your brother-in-law!) in the future

Rated 5 out of 5 stars

I’ve used this company several times…

I’ve used this company several times since 2005 and highly recommend.

29 November 2022
Unprompted review
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Reply from ComparetheDiamond.com

Thanks for the lovely 5-star recommendation! We are thrilled to work with you once again and appreciate your feedback.

Rated 5 out of 5 stars

Lovely people to deal with and fabulous products

The design service was excellent with some very helpful points regarding scale and configuration. The communication was first rate, the ring is gorgeous and the price was very competitive.

1 December 2022
Unprompted review
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Reply from ComparetheDiamond.com

Thank you very much! It is incredibly important to us that we keep our customers updated with each step of the process and we are very happy to read that you found our products and service to be worthy of 5 stars. We hope you continue to enjoy your gorgeous new ring!

Rated 5 out of 5 stars

Best Experience

Be informative and adroit: Be explicit and applicable to the platform you're assessing, and describe what different guests are probably going to experience.

25 November 2022
Unprompted review
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Reply from ComparetheDiamond.com

Thank you very much for your lovely 5-star review!

Rated 5 out of 5 stars

I had the pleasure of dealing with…

I had the pleasure of dealing with Luke, what can I say… absolute faultless service from start to finish, daily emails where the process was up to, what a very professional service. Delivered on the day stated. And an absolute stunning ring, way below high street prices. Do not be afraid to order on line, then sent 3d images of the ring, I chose everything from the diamond, the type of gold to the mount, they then sent another fantastic 3D image for my approval. I am blown away and will never buy jewellery anywhere else. For further confidence, they turned down the highest offer ever in the dragons den to keep it a family business , the dragons visited a year later and were gutted they did not lower the percentage wanted. Well done guys for believing in your business . I will recommend you to all . Thank you

19 November 2022
Unprompted review
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Reply from ComparetheDiamond.com

Wow, Nick! What an absolutely blinding review. It is so kind of you to take the time to leave your feedback for others to benefit from. We are all absolutely thrilled to read that you were '5 stars' happy with both our service and, of course, the end result. It was our absolute pleasure to work with you on creating the perfect ring and we very much look forward to helping you both with those wedding bands soon!

Rated 5 out of 5 stars

Delighted

Fantastic service and communication. Luke was so helpful and always replied to my queries promptly and went out of his way to ensure I got the perfect rings. They are beautiful, I'm delighted.

1 November 2022
Unprompted review
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Reply from ComparetheDiamond.com

It was absolutely our pleasure, Lorna. Your 5-star feedback is very much appreciated and we are so happy to hear that you are loving your new sparkles!

Rated 5 out of 5 stars

She’s still staring at it after 2 days

She’s still staring at it after 2 days
Beautiful ring, kept informed of progress from start to finish. Lively
People to deal with.went for lab-grown, diamond, it’s just stunning
Thank you so much

29 October 2022
Unprompted review
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Reply from ComparetheDiamond.com

John, we are delighted that you chose to work with us on creating your gorgeous ring and equally thrilled to hear that you found our service and the end result to be stunning :)
Our warmest congratualtions on your engagement, we look forward to working with you both on the wedding bands!
Thank you for leaving us your feedback and for sending us those great pictures!

Rated 5 out of 5 stars

Great advice and support and the ring…

Great advice and support and the ring arrived quicker than expected. Very happy with it and will definitely use again.

13 October 2022
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Reply from ComparetheDiamond.com

We are thrilled to hear that you are so happy with your gorgeous new sparkles and found the whole process, from start to finish, a good one. It was our complete pleasure, Russell, and we very much look forward to the next time!

Rated 5 out of 5 stars

We have ordered our engagement and…

We have ordered our engagement and wedding rings and are over the mood with the service and rings - thank you

11 October 2022
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Reply from ComparetheDiamond.com

Manda, It was our complete pleasure to make your wedding bands, thank you for leaving us a lovely review. We are delighted to hear you were happy with them (and the engagement rings) and look forward to speaking to you in the future.
ps: We wish you both the most incredible wedding day, please send us some pictures! :D

Rated 5 out of 5 stars

Very professional and highly efficient…

Very professional and highly efficient service with exceptional craftsmen ship displayed on my purchase.
Customer service is some of the best I've ever received I highly recommend 👌

1 September 2022
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Reply from ComparetheDiamond.com

Delighted to hear that you were happy with the service we provided and of course, the end product. It really is very kind of you to have taken the time to leave us such a glowing review, Shaun.

Rated 5 out of 5 stars

Excellent service

I ordered my wedding ring from comparethediamond.com after being recommended by friends. Can't fault the service I was kept updated at every stage of production, the ring even arrived earlier than originally advised! Would definitely recommend.

15 September 2022
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Reply from ComparetheDiamond.com

Christine, thank you for leaving us a lovely review. We are delighted to hear you were happy with your wedding band and look forward to speaking to you in the future.

Rated 5 out of 5 stars

£59 clean/repair package, well worth it

A ring was cleaned and repaired, great service with outstanding communication. Louise was amazing. Thank you so much

12 September 2022
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Reply from ComparetheDiamond.com

Our absolute pleasure, Mrs S. It was great to see your beautiful ring sparkling once again. Thank you for taking the time to leave us such lovely feedback :)

Rated 5 out of 5 stars

Excellent, both a professional and personal experience.

From the very first enquiry through to the final product, it was simply wonderful. No question too small to matter, and strong expertise evident throughout all correspondence.
Very caring, very professional and also a personal touch which makes it all a positive experience.
The ring is absolutely stunning.

14 September 2022
Unprompted review
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Reply from ComparetheDiamond.com

Wow! What a fantastic review, thank you very much. We love it when we hear that not only were you impressed with your gorgeous ring, but you were impressed with us too! Buying online can be a nerve-wracking experience and we believe that every purchase deserves our best efforts and attention. We look forward to hearing from you in the future.

Rated 5 out of 5 stars

Fast efficient service

Can't fault them in any way and I have been back quite a few times, never had any issues, always very helpful and they do exactly what they say they will.
Excellent to deal with!!!

10 September 2022
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Reply from ComparetheDiamond.com

Thanks for the 5-star review, Nigel! We are thrilled to work with you once again and very much appreciate your fantastic feedback.

Rated 5 out of 5 stars

Amazing service, perfect rings

This is my second time using comparethediamond and I couldn’t rate them more highly. They created the perfect engagement ring for my partner so we went back to them to get our wedding rings made.

We trusted them with a very personally significant piece of jewelry and they have gone above and beyond to make it absolutely perfect.

We couldn’t be happier with our rings and I will without a doubt look to use compare the diamond again in future should the opportunity present itself.

Special thanks to Luke and Louise who managed our process, kept us up to date the whole way through and offered us their expertise throughout to ensure we got exactly what we wanted.

8 September 2022
Unprompted review
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Reply from ComparetheDiamond.com

Sam, It was our absolute pleasure to help you design and create the perfect rings for such a special occasion. We are all thrilled to hear how happy you were with your whole experience and of course, with the end result! We would be delighted to work with you both soon. Thanks for the great review and 5 stars!

Rated 5 out of 5 stars

Top class customer service

Top class customer service, video presentation of the ring design. Nothing was too much. The ring arrived and was amazing, my partner couldn’t be happier.

9 September 2022
Unprompted review
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Reply from ComparetheDiamond.com

We couldn't be happier either, Ben. What a lovely review. Thank you so much for taking the time to let us, and everyone else, know that you found the service and products to be 5 star. We look forward to helping you with the wedding bands very soon!

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