during lunch I opened sweet bonanza on phone data outside the shop; support wanted a round ID after request #25799 that casino history never showed. Transaction log left the old status in history when... See more
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Started as a small issue and somehow the agent ended chat while I was still typing. No warning, no transcript button, no ticket number. I sat there staring at the little closed-chat message like a foo... See more
Cashback displayed on the account banner last Tuesday The frustrating part was that the promotional balance displayed x45 after the banner displayed x20 The minor print mattered only after the clic... See more
Neteller cashout screen looked okay before the receipt at Sun 16:41 downloaded blank and the transaction line went missing. Support reply stayed blank while profile status said pending.
Company details
Written by the company
7Gear Casino | Welcome Pack up to £5000 + 500 FS
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United Kingdom
- comparisoncasinorankedadvisor.click
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is any casino this slow?
Started as a small issue and somehow…
Started as a small issue and somehow the agent ended chat while I was still typing. No warning, no transcript button, no ticket number. I sat there staring at the little closed-chat message like a fool Brilliant use of my evening.
Cashback displayed on the account…
Cashback displayed on the account banner last Tuesday
The frustrating part was that the promotional balance displayed x45 after the banner displayed x20
The minor print mattered only after the click
That tiny mismatch made the whole account harder to trust
the lobby sorts by populer and theres…
the lobby sorts by populer and theres no way to change it to stake.
The cashier page on the browser shows a…
The cashier page on the browser shows a withdraw button and the app version doesn't, the same account and same balance on both. One of the two is wrong and no one will say which.
the account seemed easy to use until…
the account seemed easy to use until recently played forgot half my sessions. Even the FAQ failed to explain what was happending
Started a small 35 cashout mainly to…
Started a small 35 cashout mainly to test the cashier.
It moved to processing, then back to balance, and the reason field just said "manual review".
The issue stayed unresolved in the history.
Went back once
Went back once, Live chat queue 23: chat closed after request #87257 before I finished the payout message. Profile page turned a simple account check into another ticket at Fri 17:16.
The messy bit was Casino receipt…
The messy bit was Casino receipt #16891: the cashier from my account page moved my payout from failed to pending with no note. Profile page showed the wrong cashout line once the payout mattered.
The filter states new games
The filter states new games, but half the tiles open to a maintenance message. Why show them in the lobby if they can't be launched. I ended up checking the identical screen again later. The status gave no indication of what was supposed to happen next.
Cashout block after bank statement got…
Cashout block after bank statement got messy when document status moved from approved back to pending on library Wi-Fi. Email update sent me to email right after money moved.
Ava replied by email and named one…
Ava replied by email and named one document. Six hours later, message centre asked for two different files. Same case, different list. That is where the irritation started for me. The status did not explain the next step.
Neteller cashout screen looked okay…
Neteller cashout screen looked okay before the receipt at Sun 16:41 downloaded blank and the transaction line went missing. Support reply stayed blank while profile status said pending.
after login
after login, Support ticket Thu 17:53 showed it clearly: the answer inside the account answered without checking the round ID. Message centre gave a vague reason after 18 minutes.
Session reminder
Session reminder; play-time alert covered the stake button at Fri 10:32. Casino page made the account problem feel like a wasted break while the cashier still said processing.
during lunch I opened sweet bonanza on…
during lunch I opened sweet bonanza on phone data outside the shop; support wanted a round ID after request #25799 that casino history never showed. Transaction log left the old status in history when the cashout was involved.
The live roulette lobby showed open…
The live roulette lobby showed open seats, then each table said full after I clicked. I refreshed three times and got three different counts. What a faff for one simple game not exactly confidence-building
On mobile
On mobile, Casino KYC asked for the same passport photo for the third time
Desktop showed the withdrawal tab
Desktop showed the withdrawal tab, mobile showed only deposits. The same account, same time, completely different cashier layout. That isn't helpful. I ended up checking the identical screen again afterwards.
The max bet appeared only after I…
The max bet appeared only after I activated the bonus.
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