7Gear Casino | Welcome Pack up to £5000 + 500 FS Reviews 

41
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

during lunch I opened sweet bonanza on phone data outside the shop; support wanted a round ID after request #25799 that casino history never showed. Transaction log left the old status in history when... See more

Rated 1 out of 5 stars

Started as a small issue and somehow the agent ended chat while I was still typing. No warning, no transcript button, no ticket number. I sat there staring at the little closed-chat message like a foo... See more

Rated 1 out of 5 stars

Cashback displayed on the account banner last Tuesday The frustrating part was that the promotional balance displayed x45 after the banner displayed x20 The minor print mattered only after the clic... See more

Rated 1 out of 5 stars

Neteller cashout screen looked okay before the receipt at Sun 16:41 downloaded blank and the transaction line went missing. Support reply stayed blank while profile status said pending.

Company details

  1. Casino
  2. Bookmaker
  3. Gambling house
  4. Online Casino or Bookmaker
  5. Online Sports Betting Vendor

Written by the company

7Gear Casino | Welcome Pack up to £5000 + 500 FS


Contact info

1.4

Bad

TrustScore 1.5 out of 5

41 reviews

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1-star

No recent history of asking for reviews

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1.4

All reviews

(41)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Started as a small issue and somehow…

Started as a small issue and somehow the agent ended chat while I was still typing. No warning, no transcript button, no ticket number. I sat there staring at the little closed-chat message like a fool Brilliant use of my evening.

7 September 2026
Unprompted review
Rated 1 out of 5 stars

Cashback displayed on the account…

Cashback displayed on the account banner last Tuesday
The frustrating part was that the promotional balance displayed x45 after the banner displayed x20
The minor print mattered only after the click
That tiny mismatch made the whole account harder to trust

9 September 2026
Unprompted review
Rated 1 out of 5 stars

Went back once

Went back once, Live chat queue 23: chat closed after request #87257 before I finished the payout message. Profile page turned a simple account check into another ticket at Fri 17:16.

9 September 2026
Unprompted review
Rated 1 out of 5 stars

The filter states new games

The filter states new games, but half the tiles open to a maintenance message. Why show them in the lobby if they can't be launched. I ended up checking the identical screen again later. The status gave no indication of what was supposed to happen next.

6 September 2026
Unprompted review
Rated 1 out of 5 stars

Ava replied by email and named one…

Ava replied by email and named one document. Six hours later, message centre asked for two different files. Same case, different list. That is where the irritation started for me. The status did not explain the next step.

8 September 2026
Unprompted review
Rated 1 out of 5 stars

after login

after login, Support ticket Thu 17:53 showed it clearly: the answer inside the account answered without checking the round ID. Message centre gave a vague reason after 18 minutes.

8 September 2026
Unprompted review
Rated 1 out of 5 stars

Session reminder

Session reminder; play-time alert covered the stake button at Fri 10:32. Casino page made the account problem feel like a wasted break while the cashier still said processing.

7 September 2026
Unprompted review
Rated 1 out of 5 stars

during lunch I opened sweet bonanza on…

during lunch I opened sweet bonanza on phone data outside the shop; support wanted a round ID after request #25799 that casino history never showed. Transaction log left the old status in history when the cashout was involved.

8 September 2026
Unprompted review
Rated 1 out of 5 stars

The live roulette lobby showed open…

The live roulette lobby showed open seats, then each table said full after I clicked. I refreshed three times and got three different counts. What a faff for one simple game not exactly confidence-building

7 September 2026
Unprompted review
Rated 1 out of 5 stars

On mobile

On mobile, Casino KYC asked for the same passport photo for the third time

6 September 2026
Unprompted review

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