They responded 1x via Google messenger to me. Called but mailbox was full. Called next day n spoke to a man that sent a text for me to forward my address to. No response in any manner for 3 days, then... See more
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Really good price but really poor delivery service let me down and some of my order went missing which meant my job was slow to start, didn't really offer anything to compensate just to refund my £6.5... See more
Company replied
If you want to rearrange a delivery day or time. Customer service is rude with no patience not helpful at all. No Saturday delivery. Or what time would be delivered. I nearly cancel the ord... See more
Company replied
as a business we allow our staff to collect goods from suppliers. We don't have an account with Compass and we were not allowed to pay for the goods over the telephone or via BACS and then collect i... See more
Company details
Contact info
12-14 Sterling Ind Est, Rainham Road South, , RM10 8TX, Dagenham, United Kingdom
- 0208 595 3143
- sales@compass-plumbing.co.uk
- compass-plumbing.co.uk
Bizarre response/no show. They responded 1x via Google messenger…
They responded 1x via Google messenger to me. Called but mailbox was full. Called next day n spoke to a man that sent a text for me to forward my address to. No response in any manner for 3 days, then an apology for "forgetting" about me. Interesting note: on Sat a man said opening tomorrow after 8 am. I responded sun or mon afternoon. Crickets. On Sunday I called again n spoke to a man who stated Monday calendar isn't set, but would be by between 1-4 pm. Crickets. 3 days later that aforementioned text apology. If I can't trust them to simply set an appt or call timely, then WHY ON EARTH would I trust them to do my plumbing? Being waterless is traumatic. Having a plumber mess u up mentally adds insult to injury. I waited, then just called a different plumber who actually SET AN APPOINTMENT. IM FURIOUS WITH COMPASS PLUMBING!
Hi I have been using compass plumbers…
Hi I have been using compass plumbers for 25 years plus , I travel from Aveley now as I moved from Dagenham best plumbing shop anywhere , great advice from one man who has been working there over 30 years , had a real tricky job to fit a radiator through a new tile wall with not enough pipe through the wall , great advise and parts , sorted it , thanks compass 👍👍
great service
used them a couple of times and they did a great job!
used a few times when we have had some …
used a few times when we have had some emergency work required. very efficient
Great Service
Really happy with their service and price.
They came out to help the next day and it has been working great since!
Will recommend to friends. Thank you.
Great product Fast delivery
Product came good quality. Quick delivery. Good communication, driver called with ETA.

Reply from Compass Plumbing
Copper pipe purchase
Even including the carriage, the price was the best I could find anywhere.
With a prompt early delivery (05:45 is early in anybody's book), an excellent supplier.

Reply from Compass Plumbing
Very Good
Website was good and easy to use , got my order on the day they said they would deliver . No problems at all

Reply from Compass Plumbing
Radiator
These are great radiator , service and the service was second to none , and the delivery was very quick.

Reply from Compass Plumbing

Reply from Compass Plumbing
great service,very impressed
great service,very impressed,will definitely use again.

Reply from Compass Plumbing
boiler and pipework package
the boiler and rads were delivered on time but with no flue for boiler. was told it would be sent the next day but didn't turn up. had to wait third day as it came from different branch. all good in the end as we were at job 3 days. if it was a boiler change I would have been stuffed as it was in luton and we come from cheshunt

Reply from Compass Plumbing
Polite and good service
The service I received and the polite helpfulness of the call handler was second to none. My order was filled and delivered with out a hitch. Not only will I recommend Compass Plumbing but will return to fill my requirements as I renovate a very misused bungalow.

Reply from Compass Plumbing
Excellent service.
needed plumbing parts to fit radiators, ordered parts, excellent prices- I simply went with the flow, next to no time parts as ordered arrived.

Reply from Compass Plumbing
Top Class
Very helpful and informed team. Pleasure to order from them and had no problems when I ordered the wrong part - happy to do returns and get the right part to me promptly. Would recommend them to anyone!!

Reply from Compass Plumbing
Very good servive
Brought a lid for a very large water tank. Best price and very quick delivery.

Reply from Compass Plumbing
I am a happy customer
Good customer service over the phone, fast delivery, fairly priced products.

Reply from Compass Plumbing
Easy
Place one order which not only was easy to do no one around could match the price !! Forgot to order some copper tubing so had to place another order quick call to say could I have it delivered with the other stuff and not a problem, Even delivered it on my preferred day.

Reply from Compass Plumbing

Reply from Compass Plumbing

Reply from Compass Plumbing
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