Complete Home Surveys Ltd Reviews 

237
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Fantastic service! Emma helped initially with booking our RICS-2 survey, she was super helpful and very informative. The survey was carried out within a few days of the inital booking and the r... See more

Rated 5 out of 5 stars

Couldn’t fault the service we received for our survey on our home, Sandra was lovely & very professional & thorough. We were really happy with the quick turnaround for the report too. We decided to go... See more

Rated 5 out of 5 stars

We've had both experiences of being a seller and a buyer with Complete Home Surveys, and their level of customer service, care and quality of work is outstanding. When we sold our house our buyers use... See more

Rated 5 out of 5 stars

I recently contacted the team to enquire about a survey and spoke with Emma, who was friendly, professional, and extremely helpful throughout. As first-time buyers, we had several questions, all... See more

Company details

  1. Chartered Surveyor
  2. Property Surveyor

Written by the company

We are a local independent firm of Chartered Surveyors and Registered Valuers based in Liverpool. We focus on providing our clients with reliable, honest and professional advice in relation to residential property. Whether you are a first time buyer or an established landlord, our expert team are here to help you on your journey to purchasing your next property. We specialise in Level 2 Homebuyer Surveys and Level 3 Building Surveys, as well as Help to Buy, Probate and Matrimonial valuations. We are Regulated by the Royal Institution of Chartered Surveyors (RICS) which means we work to the highest level of professional and ethical standards.


Contact info

4.9

Excellent

TrustScore 5 out of 5

237 reviews

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4.9

All reviews

(237)

28 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good service at competitive price

We have had 2 surveys from Complete Home Surveys (the first sale fell through) and on both occasions we have been impressed by the efficiency of the system and the helpfulness of the staff when phoning. They were very flexible about dates (our vendors were quite difficult to tie down!). The reports were thorough and sent through very quickly after the survey. Overall we were very pleased with the service we received - and the price was very reasonable compared with many others we looked at.

11 July 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic company and service!

This company have been great! Despite being cheaper than others we were quoted, I feel we got the best service! Emma was always on hand quickly and efficiently if we had any queries, the survey was booked in and despite them saying 3 working days to a week for the report, 2 working days later we receive a full, comprehensive report which allows us to work on and figure out the next steps in the purchase of a property. Thanks to Emma and the team for making it such a smooth process!

11 July 2022
Unprompted review
Rated 5 out of 5 stars

J&SH Homebuyers Survey

A very comprehensive report and excellent service from the surveyor and his support team.
Following an unexpected complication in the purchasing process, the surveyor and his team provided reassurance and support and delivered a successful outcome.
A professional organisation which repeatedly demonstrated extremely high standards of performance, and I would strongly recommend them.

7 June 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Great service provided and survey took place very quickly and very thorough report was also sent quickly. Highly recommend.

13 April 2022
Unprompted review
Rated 5 out of 5 stars

Competitive Prices, Efficient Process

I was drawn to CHS for their competitive rates, but was sold by the ease and efficiency of dealing with them - particularly the admin team who kept in communication throughout the process right through to a follow e-mail to check whether I had any queries or concerns. I paid for a level 2 homebuyers survey and valuation after a representative kindly told me I had enquired about a level 3 which probably wasn't required for my purchase, which was re-assuring for me as a first time buyer. Crucially, the whole process was easier and quicker than anticipated: from the initial call, to the booking of site access for the survey, to the turnaround of the report, and a follow up email. I would highly recommend Complete Home Surveys.

13 April 2022
Unprompted review
Rated 5 out of 5 stars

Had a Valuation report commissioned

Had a Valuation report commissioned. All sorted within a week. Report received within 2 days of inspection.All very professional and happily use the services again

13 April 2022
Unprompted review
Rated 5 out of 5 stars

Extremely helpful staff.

Extremely helpful staff and fast turnaround. We paid for a Level 2 Homebuyer survey and the survey was booked in the very next day. We received our report promptly and it contained a lot of very helpful information. Very reasonably priced. Would definitely use this company again.

4 April 2022
Unprompted review
Rated 5 out of 5 stars

Excellent work!

The survey was done in no time at all and there was no waiting around at any point. The information provided was easy to understand and crystal clear.

14 March 2022
Unprompted review
Rated 5 out of 5 stars

home buyers report

Really thorough report and received in great time. Excellent communication and any queries answered promptly. Would definitely recommend.

12 March 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Fast, reasonably priced and really informative. Couldn't have asked for a better experience for our first time buy.

12 March 2022
Unprompted review
Rated 5 out of 5 stars

Easy process

Easy, quick and efficient service. Hassle free and would recommend. Liam followed up and happy to answer any questions.

12 March 2022
Unprompted review

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