ComplianceOnline Reviews 13

Actually they don't even deserve 1 star. Don't waste your money. Their webinar don't download and they ignore any requests for reimbursement. Total failure.

I wanted a course to "beef up" my knowledge for approaching and writing US FDA submissions for Medical Devices and I found the "Technical Writing for Pharma, Biotech and Medical Devices" webinar. I found that various people presented the same titled course on various dates, and I assumed (wrong on my part) that they were similar in topic/course material since they all had the same title. So, I signed up for the next available course. I attended the full two-day session in hopes that eventually we would learn strategy for what information to gather and how to apply it to Medical Device submissions. However, the entire course was specific to Pharma...which Chethan Neravanda Thammaiah pointed out after I finally called because he ignored my three emails for three weeks. While I understand that I incorrectly signed up for the Pharma specific course (as indicated in the course description), the title on the website is clearly incorrect. Instead of being willing to work with me on a partial refund or a "sorry for the mis-leading title, we can let you attend the course that you intended for free" or something...Chethan just smugly pointed out my human error.

SCAM....SCAM....SCAM...ordered a video online and it wasn't immediately for download. We needed the video the day we ordered it. But for some reason, in the day and age of instant video (YouTube, Vimeo, etc.), we were unable to gain access. We spent $249 and asked for the money back. They never sent it. They said to contact customer service. We did. Never heard back anything. What a joke.

SCAM

Does not respond to requests for help, phone numbers in email and on their website are not correct. Webinars do not work. Do not bother.

I receive unsolicited spam from these morons

There are wily managers at many organizations, but no one comes close to ComplianceOnline’s backend office Director at Bangalore, Priyabrata Sahoo. This evil guy is the personification of all the worst office politics. I have noticed that this guy loves to torture his employees. Ones with self-respect, like me, will walk out. Those who don’t have options endure this scheming rascal till they get a break.

ComplianceOnline should be having a dead link to their unsubscribe button. I don’t think there is any other way by which a company can turn a blind eye to the innumerable mails they get from people asking them to stop sending unsolicited mails.
It is time they activated this dead button. Or else it is their reputation that is going to go dead.

Customer service is an alien concept for ComplianceOnline. Customer is god to them till the moment they enroll for their course. After that, there is no bigger nuisance. I wanted to have a small doubt clarified about the content of a webinar I enrolled for.
I tried calling them countless times, but there was no response. Finally, one sales person did take my call, but was so rude I was left wondering if it was the same MetricStream folks who talked like the best behaved guys in the world a few days earlier. Just goes on to show their commitment to their customers. They seem to think that the customer is going to come back no matter how they treat him. A shame they need some insights into this concept.

ComplianceOnline is sending me spam mails over a very long period of time. I have told them repeatedly not to send me mails for some courses that they say enhance professional careers. I am not interested in these courses. But why does this company keep sending me mails asking me to enroll for their courses again and again? Can’t they understand that what they are doing is a nuisance? They are a big pain in the a#$.

ComplianceOnline has an awful refund policy. They make tall claims on their website, but when the time for a refund comes, riders pop up out of nowhere. These guys produce a clause out of thin air to deny you a refund. MetricStream, their parent company, is very much suited in a seller’s market, a place in which the buyer has no voice and has to simply go by the seller’s diktats.

I would never use ComplianceOnline( MetricStrem) company simply for this fact. I have used there unsubscribe link 15-20 times and even called them. I was told all emails with the extensions of my companies would be removed and yet every couple days get another email. The company is clearly a joke as far as compliance of anything.