CompuFACT Reviews 16

We have worked with CompuFACT for several years for background checks for prospective employees. They are friendly and professional and have quick turnaround time. We highly recommend Joe and his team at CompuFACT.

I wanted a background verification company that was NOT a 1 size fits all background check with a HUGE price tag. I was looking for a reliable, customizable service which offered ease of use, quick turnaround time and had a customer service department if we had questions or issues. We have that and more with CompuFACT. No only do we have custom packages to fit multiple types of backgrounds we need to do for a variety of positions requiring different information, but the cost is extremely affordable and the data is highly reliable. The support system is great, the knowledge in the company on the law and their product offerings is exceptional and very helpful, when this is not my expertise. The account manager we have is highly responsive and friendly and the main customer service department is also highly responsive and friendly. I have nothing but great experiences with CompuFACT and appreciate that as our needs change in this area, they are very helpful and educational on giving us options that fit our needs.

In our over 10 year relationship with Compufact, they have been responsive, proactive and extremely professional in providing cost effective solutions to our background verification needs. Their website is easy to use and the processes is very user friendly.

CompuFACT has helped our company immensely as we needed to run a lot of background checks at once. Any issue that came up, they were right there with an answer and a solution. Joe, Brent, and Wendy are awesome, and we can rest easy knowing that the reports we receive are factual and correct!

Compufact just ruined a very important job opportunity for me. They’re being paid to get documents from the courts but that was not the case with me. They went and got public records on me instead of contacting the courts for my records and then reported the incorrect information back to the job i had interviewed for. Even though they apologized and are going to do it right this time and contact the courts for the records like they should have to begin with, they cannot undo the damage that has been done. She told me that when courts got closed bc of Covid they had to start getting background checks from public records instead but the courts have been open for over 6 months now so I find that untruthful and unacceptable. The courts told me they had never been contacted for anything from them. These are peoples lives y’all are playing with and should really think about not cutting corners when it comes to someone losing everything over their mistakes or wanting to save money by searching public records instead of paying the courts for the records.

CompuFACT has been a client of mine for a few years now. As a vendor, I choose to only work with clients who demand a high level of accuracy, attention to detail, and adherence to the laws and regulations that we must follow in this industry. CompuFACT meets those requirements and more. SAS Data Retrieval is pleased to call CompuACT our client and would highly recommend them to other vendors, and especially to those in need of an honorable and trustworthy CRA.

Excellent interface and easy to use the software. Service and support team is excellent.

CompuFact has always been professional when engaging with customers and is prompt at addressing inquires.

Joe Degenhardt and his staff @ Compufact have always provided excellent customer service.

There system was so flexible. We had some really unusual needs and their automation was able to adjust to fit our needs exactly.

I enjoy using CompuFact, and it is a very big portion of my daily tasks, so I rely heavily on it's service.

Compufact has been a great addition to our company. We no longer have to wait weeks to get background checks back. Compufact is all online and very quick to give us detailed results. I would highly recommend!

Very easy to use! Quick turnaround on reports.

Compufact is easy to use, has great customer service and is reasonably priced for the service.

Compufact is easy to use and always has great customer service. I have never had a problem with them.

I am very impressed with their customer service and quick turnaround times!