compulocks.com Reviews 33

TrustScore 4.5 out of 5

4.3

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Rated 3 out of 5 stars

Box of accessories was misdelivered and arrived about two weeks late. Plus Plug Charing box instructions don't mention iPad holder, this caused confusion in setting up accessories. You should include... See more

Company replied

Rated 5 out of 5 stars

Great products that allow our rental MacBooks to be locked to tables etc. Great quality product, fast service, quick delivery (ordered 29th July, arrived 2nd August. To Auckland, New Zealand!)... See more

Company replied

Rated 5 out of 5 stars

Starting with my first call, Nimo was very easy to work with, answered all questions. The order arrived as planned. The equipment was well packaged, well engineered and the assembly instructions eas... See more

Company replied

Rated 4 out of 5 stars

I like their stands. However, kids have been able to literally breal the scres that hold the swivel stand together. To replace them, I opted to just order horizontal, non-swivel stands.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

33 reviews

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Rated 3 out of 5 stars

Box of accessories was misdelivered and…

Box of accessories was misdelivered and arrived about two weeks late. Plus Plug Charing box instructions don't mention iPad holder, this caused confusion in setting up accessories. You should include a Step 1, Step 2, document. Or mention, add box before Ipad holder.

4 May 2026
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Reply from compulocks.com

Thank you for your feedback. We truly appreciate you taking the time to share your experience with us, and we apologize for the misdelivery and the delay you encountered.

Regarding the setup instructions, the information is included in the documentation. However, we would appreciate the opportunity to better understand the confusion you experienced so we can continue improving our materials.

Our customer support team will contact you shortly for further clarification.

Warmest Regards,
The Maclocks Team

Rated 5 out of 5 stars

Items are easy to use and install

Items are easy to use and install. Fast shipping

27 March 2026
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Reply from compulocks.com

Dear Shelby,

Thank you for your kind review! We're glad to hear that you found the items easy to use and install, and that your order arrived quickly. We appreciate your feedback and look forward to serving you again!

Warmest Regards,
The Maclocks Team

Rated 4 out of 5 stars

They make great iPad stands.

I like their stands. However, kids have been able to literally breal the scres that hold the swivel stand together. To replace them, I opted to just order horizontal, non-swivel stands.

21 November 2025
Rated 5 out of 5 stars

Got exactly what I wanted after I used…

Got exactly what I wanted after I used your support system

Item arrived right on time.

21 October 2025
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Reply from compulocks.com

Dear Martin,

Thank you so much! We're happy our support team could assist and that your order arrived right on time.

Warmest Regards,
The Maclocks Team

Rated 5 out of 5 stars

I appreciated the quick response when I…

I appreciated the quick response when I wasn't sure what product I needed and then the quick shipping.

8 August 2025
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Reply from compulocks.com

Dear Jennifer,

Thank you for your kind words! We’re glad we could help you find the right product and get it to you quickly.

Warmest Regards,
The Maclocks Team

Rated 5 out of 5 stars

Quality and Customer Service!

I've purchased stands with compulocks multiple times and I'm always impressed. Easy website, Fast shipping, high quality products, and they're customer service has been unbelievable every time I need a part or key replacement. They truly exceed my expectations every time and I recommend them to anyone.

29 March 2025
Rated 5 out of 5 stars

Easy as pie

Easy as pie! I needed replacement locks and keys, and they sent them to me.

6 March 2025
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Reply from compulocks.com

Dear David,

Thank you for your feedback! We're glad to hear the process was quick and easy for you. Let us know if you ever need anything else!

Warmest Regards,
The Maclocks Team

Rated 5 out of 5 stars

Great customer service from beginning…

Great customer service from beginning to end!

15 January 2025
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Reply from compulocks.com

Dear Eric,

Thank you for your kind words! We're thrilled to hear you had a great experience. Let us know if there's anything else we can do for you!

Warmest Regards,
The Maclocks Team

Rated 5 out of 5 stars

The Tablet stand arrived a day early

The Tablet stand arrived a day early. Everyone I spoke to were professional, and helpful.

5 November 2024
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Reply from compulocks.com

Thank you for your excellent review, Brent!
We are here if you need anything.

Warmest Regards,
The Compulocks Team

Rated 1 out of 5 stars

Not good

Taken multiple attempts so far to get a refund for over 3 weeks. Super frustrating. Contacting their support results in them sending an email to their billing department that goes unanswered.

30 September 2024
Unprompted review
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Reply from compulocks.com

Dear Tim

We sincerely apologize for the inconvenience you've experienced. As per our policy, it can take up to 14 business days for a refund to reflect. According to our records, a refund for your canceled order has been issued, and you should see the funds back in your account by today or tomorrow. Thank you for your patience, and if you have any further concerns, feel free to reach out to us directly.

Warmest Regards,
The Maclocks Team

Rated 5 out of 5 stars

100% Pleased

Starting with my first call, Nimo was very easy to work with, answered all questions. The order arrived as planned. The equipment was well packaged, well engineered and the assembly instructions easy to understand. I have encountered absolutely no difficulty in placing or receiving what appears to be a fine product. Thanks very much.

26 August 2024
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Reply from compulocks.com

Thank you for sharing your experience with us! We're so glad to hear that Nimo was helpful and that your order arrived as expected. It's great to know that the equipment met your expectations and that the assembly process was straightforward.

We truly appreciate your feedback and are thrilled that you're satisfied with the product. If you ever need anything in the future, please don't hesitate to reach out.

Warmest Regards,
The Maclocks Team

Rated 1 out of 5 stars

Delivery and response are terrible!

I've ordered twice from Compulocks and delivery took many months. The second order was from Feb 2024 and I still haven't received anything. They didn't even respond to our email asking for an update. What a crap company.

13 May 2024
Unprompted review
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Reply from compulocks.com

Hello Sean,

We are sorry about the frustrating experience. However, It seems there might be some confusion. Our records indicate that our sales representative has been in contact with you recently. We don't have any open orders matching the description you provided, and we haven't processed any orders from you this year. Our support team will contact you shortly to investigate this matter further.

Warmest Regards,
The Compulocks Team

Rated 5 out of 5 stars

Excellent Customer Service/Fast shipping

I've made several orders from CompuLocks over the past few years and they are always quick to ship and quick to assist if an issue should arise. I highly recommend them to anyone.

17 March 2023
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Reply from compulocks.com

What a fantastic review, Kevin.
Thank you so much, we really appreciate it.

Warmest Regards,
The Maclocks Team

Rated 5 out of 5 stars

Prompt shipping

Prompt shipping, excellent quality products

28 February 2023
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Reply from compulocks.com

Thank you for taking the time to leave this fantastic review, Ruben.
We are here if you need anything else.

Warmest Regards,
The Maclocks Team

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