Ordered a monitor at a decent price which arrived promptly. Unfortunately after plugging it in I realised it was defective as there were coloured lines all across the screen. Returned it to Orbi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #60 of 83 best companies in Computer Shop
- #26 of 41 best companies in Computer Accessories Shop
- #57 of 90 best companies in Computer & Accessories store
- #35 of 48 best companies in Computer Hardware Company
- #21 of 27 best companies in Computer repair service
- #16 of 20 best companies in Computer service
Written by the company
Established since 1996 we’re one of the largest & leading independent computer retail stores in the North East. While similar businesses have come and gone, imitated our business model and strategy without success and failed to succeed. We strive to stay ahead of our game; something that is demonstrated by our high reputation. In November 2016 we launched Gorilla Gaming, a brand created by Computer Orbit dedicated purely to gaming with the experience and knowledge of our core business since 1996. A winning combination that has proven to be a great success and a brand that is rapidly growing and expanding worldwide.
Contact info
400-408 Old Durham Road, NE9 5DQ, Gateshead, United Kingdom
- 01914207700
- help@computerorbit.com
- computerorbit.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First time ordering from these guys
First time ordering from these guys. Ordered a case and just opted for the free delivery option; case arrived the next morning. Well packaged and a great price. Will be buying more parts from here in future!
Computer Orbit ⭐️⭐️⭐️⭐️⭐️
Computer Orbit nailed it – friendly, fast, great prices, and superb customer service. ★★★★★
The Right Stuff
So, No availability of the product in the USA.
Easy ordering, prompt service and delivery.
Would definitely use the Orbit again.
Lian LI VectorV100-from UK to Ph
There was dent on the rear and it's tricky to place the glass on the slot. Not sure if customs was to blame if package was opened and Inspected. The styrofoam was broken and plastic was torned exposing the glass front panel. Both glass panels were still in one piece. The fans are yet to be tested.
Great service and fast delivery
Great service and fast delivery. Notifications received with updates on delivery. Great prices and would highly recommend.
Fast dispatch and well packed
Fast dispatch and well packed. Arrived safely. Happy customer.
They deliver to Gibraltar
They deliver to Gibraltar; ordered a RX 9070 XT on Friday night, received UPS tracking on Saturday morning and received the GPU on Thursday.
Excellent service, recommended.
Very Fast Delivery
PC case came much faster than expected, really well protected and was perfect.
Easy order process.
Haven’t received my package
Haven’t received my package. It was set to be delivered 7/28 at the latest
Edit: due to this helpful response but I want to acknowledge not noting this upfront makes for a bad cx, if it was disclosed it was not obvious to me.
The product hasn’t arrived yet, but when it does I can update again based on the condition it arrives in.

Reply from Computer Orbit Ltd
Good selection of products in stock…
Good selection of products in stock with fast shipping. Needed next day delivery and courier screwed up but Orbit support kept me very well informed and dealt with the issue perfectly. Everything arrived in perfect condition
Great site for computer parts
Website is easy to navigate and find things, good prices and reliable delivery.
FAST
Extremally fast delivery for free or just a pound! And prices for some PC components cheaper than other retailers, thank you!
Bought an rtx 5090 Aorus white gpu.
Bought an rtx 5090 Aorus white gpu.
Cost me over £3300. Was missing rops straight from box. Then to run it in , a friend then bought one approx £800 cheaper (diff retailer ) just two weeks later. Also not refunded postage (still).
Extortionate prices and will not be returning. Can't fault the customer service - dont hold it against you guys at all.
Order arrived as ordered and within expected time frame
Straight forward order and delivery with tax paid up front on order to Ireland, no customs additional. Order was efficiently packaged and everything arrived in perfect condition with no problems.
Excellent service & competitive prices.
I've found Computer Orbit not only had the best price on some hardware I needed, but their customer service was exemplary, very helpful, friendly and professional, and most of all efficient, this is why I try to use smaller businesses instead of giving my money to Amazon, it didn't cost me any more and I felt looked after and valued as a customer, very highly recommended.
Safe quick shipping
Ordered some Durock V2 Stabilisers and found them the cheapest here. Everything shipped quick and in safe packaging!
Great experience with this company they…
Great experience with this company they actually had the parts that I needed in stock unlike other companies that dropship and don’t even check if it’s in stock and you have to wait to get your money refunded back, I placed the order and the delivery came the next day. I would recommend anyone to shop with computer orbit was so happy to get my part so quick.
First time buying from computer orbit…
First time buying from computer orbit and the service was excellent. Very Quick delivery.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







