While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Commsource is definitely the best in terms of price. The quality of the calls is good and they were accommodating when it came to reporting. Thanks for the service

Rated 5 out of 5 stars

I couldn't recommend Comsource highly enough. Fast, friendly and prompt customer service. The system we have now is so versatile and makes life so much easier, no more line faults and spending hours... See more

Rated 5 out of 5 stars

I've been with ComSource for over 5 years and have always found their service to be prompt, efficient and attentive across our 4 offices. The guys take ownership of our problems and do their absolute... See more

Rated 4 out of 5 stars

It has been great dealing with Conor Donovan over many years. He has always been keen to answer our questions and help solve any problems that arose. We much prefer dealing with a small team like Co... See more

Company details

  1. Telecommunications equipment supplier
  2. Telecommunications service provider

Written by the company

Business phone systems that work straight out of the box for Australian SMEs. Australian support, all systems tested and configured before dispatch. Request a quote today.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

105 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lash

Lash, Luke (and we shall include the no longer working Zak) have always provided me with excellent service. Great guys and I love that i can call an speak to someone in my country, it makes the whole process a lot smoother. They always resolve my issues super quick and if they cant they keep me informed during the resolution period.

27 April 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I couldn't recommend Comsource highly enough. Fast, friendly and prompt customer service. The system we have now is so versatile and makes life so much easier, no more line faults and spending hours on the phone with our previous provider that got us nowhere.
Due to COVID-19 all office employees are now working remotely, Comsource technology has allowed us take the office home which has been amazing, one less thing to worry about.

7 April 2020
Unprompted review
Rated 4 out of 5 stars

Great support !

Some teething issues in setup, but tech support for Andrew in particular second to none. Now product is in and working - could not be happier :)

10 March 2020
Unprompted review
Rated 4 out of 5 stars

I would recommend

As far as telco companies go I would certainly recommend these guys. There are helpful, accessible and provide a good service.

2 March 2020
Unprompted review
Rated 3 out of 5 stars

Generally speaking a good company.

Generally speaking, a good company. I was never reimbursed for a $390 charge that I was meant to have.

As discussed with you on the phone, the excess charge for the previous month was waived, and Zach said this current month will be waived too, but it never was.

24 February 2020
Unprompted review
Comsource logo

Reply from Comsource

Hi Soroush, thanks for taking the time to review us. Your charge related to your excess data consumption in the month before you moved to an unlimited data plan. The unlimited plan cannot unfortunately be applied to the preceding month when the data limit was exceeded.

Rated 5 out of 5 stars

Always respond to messages in timely…

Always respond to messages in timely manner. The tech advice really good and take time out to make sure we fully understand the process and the equipment. Highly recommend

17 February 2020
Unprompted review
Rated 5 out of 5 stars

Andrew was amazing

Andrew was amazing, he was very knowledgeable in everything I had queries with and solved our problem brilliantly.

6 February 2020
Unprompted review
Rated 5 out of 5 stars

To Comsource team

To Comsource team - Zach Andrew
A service driven team backed by a professional organisation
offering superb product knowledge,excellent communication, quick response times to questions, accurate assessment of my business needs ,persistence to secure the business,timely paperwork and clearly in business for the client
Keep up the great work
Looking forward to developing a strong long term business relationship

29 January 2020
Unprompted review
Rated 5 out of 5 stars

Thanks for the seamless transition

Thanks Rick for being very accommodating. We are impressed by the service provided by you and Andrew so far. It was a very smooth transition from the old to new. Thanks again!

21 January 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look