Concept Financial Services Reviews 

340
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Concept Financial was very helpful in having my remortgage completed. They have a great service and a good communication with their clients,with quick updates, step by step! Monika Hajkova is a ver... See more

Rated 5 out of 5 stars

Harvey Green made a whole process smooth, with no issues. We got our mortgage settled very early in a house buying process with lower interest rate than other financial advisors offered us. Communicat... See more

Rated 5 out of 5 stars

Nick Payne has been outstanding with his continuous advice and care with supporting me make my mortgage and Solicetor choices . I felt overwhelmed at first buying alone, but Nick has been so helpful a... See more

Rated 5 out of 5 stars

We have known Dan Percy for over 15 years now and he has arranged quite a few mortgages for us- both residential and BTL. Dan is very approachable, professional and always goes an extra mile for his c... See more

Company details

  1. Financial advisor
  2. Finance broker
  3. Financial Planner
  4. Mortgage broker

Written by the company

Concept Financial Services provides holistic financial planning. Looking for a mortgage solution? ▶FIRST TIME BUYER MORTGAGES◀ Not sure where to start, we'll help you all the way. ▶REMORTGAGES◀ - let us review your mortgage without obligation. ▶HOME MOVERS◀: Are clients coming back to us time and time again for their mortgage. Talk to us about your next mortgage. ▶BUY TO LET◀ - Our experts will guide you whether you are a first time investor or a seasoned landlord. ▶SELF EMPLOYED MORTGAGE◀ - We can work with just one years filed accounts, we'll do all the paperwork. ▶PROFESSIONAL MORTGAGE◀ - Doctors, GP's, accountants, solicitors we have specialist mortgage schemes to reflect your professional standing. ▶EQUITY RELEASE / LIFETIME MORTGAGES◀ - our experts will give you the advice you need for later life lending over 55. YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP THE REPAYMENTS ON A MORTGAGE SECURED AGAINST IT. Most buy to let mortgages are not regulated by The Financial Conduct Authority. A lifetime mortgage is not suitable for everyone, and it is important to seek financial advice before taking any action. All other options available should be explored before choosing equity release. Interest is charged on both the original loan and the interest that has been added, the amount you owe will increase over time, reducing the equity left in your home potentially to nothing. Please discuss with your family and beneficiaries. Concept Financial Services is a trading style of Delphic Financial Planning Limited, who are an appointed representative of The Openwork Partnership, a trading style of Openwork Limited which is authorised and regulated by the Financial Conduct Authority - 17 Hayes Way, Heritage Park, Cannock, WS11 7LT : Approved By The Openwork Partnership 31/07/2025


Contact info

4.9

Excellent

TrustScore 5 out of 5

340 reviews

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4.9

All reviews

(340)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Experience

Restricted by our ages but found a selection of suitable lenders. Good communications, used recommended Financial services. Made the transactions painless.

2 February 2024
Rated 5 out of 5 stars

Great! 5 Stars!

We couldn't recommend Concept Financial Services enough! The service we have received has been so valuable at a time when mortgage rates are high and ever changing, we feel confident that the advice we have received is the very best we could have hoped for! Charlotte has been fantastic at maintaining regular contact to keep us informed with any changes in the market and answering any queries we had throughout the process. I ask a lot of questions and she always explained thing in a way I could understand. We will be using them again.

23 January 2024
Rated 5 out of 5 stars

First time mortgage

A friend of mine recommended me Jennifer McKenna to help me find a mortgage for buying my first flat. Jennifer helped explain and demystify the whole mortgage process really well and gave me a lot of confidence in buying my first property.

23 January 2024
Rated 5 out of 5 stars

Professional competent company giving me sound financial advice regarding my pensions.

Very professional and friendly service.

Jordan listened to me answered all my questions and gave me sound financial advice.

Great to have the same person dealing with my case and easy to build rapport with Jordan.

Very helpful including going to old CFS address, when i sent important documentation to incorrect address. Service was above and beyond.

Timely updates and kept me informed of next steps throughout.

Just now awaiting more information on some other potential pensions.

I would like to say a special thank you to Jordan for all his help and support.

I am more than happy to recommend concept Financisk Services to friends and family.

10 January 2024
Rated 5 out of 5 stars

Water leak

Adam was the gentleman that helped me . Efficient, reassuring,and quick.he dealt with my insurance company so that I didn't have to. The co ADI that found and fixed the leak gave Adam all the info so I didn't have any worries about getting my claim agreed. I highly re this company and would not hesitate in using them again.

7 January 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

Charlotte Moore from Consept Financial Services has been fantastic in sorting our Mortgage!. She has made the mortgage switch clear and simple!. She continues to look out for better rates for us until our mortgage is due. Charlotte is always on the end of the phone and consistently offers her help and support. Thank you.

11 January 2024
Rated 5 out of 5 stars

Seamless Mortgage Experience with Charlotte

We recently completed our mortgage renewal with Concept Financial Services, and I can't thank Charlotte enough for her exceptional assistance.

From start to finish, Charlotte's professionalism and dedication made the entire process smooth and stress-free, particularly during this challenging time. The confirmation of our renewed mortgage application was fantastic news, and it's a true testament to the outstanding service provided by Charlotte and the Concept Financial Services team.

I highly recommend their services and appreciate the support for our financial planning journey. Thank you, Charlotte!

3 January 2024
Rated 5 out of 5 stars

Tarun Raheja's services have been immaculate!

Tarun Raheja's services have been immaculate. He's been easy to reach throughout the entire process and answers any questions you may have. Tarun is extremely friendly and easy to speak to. He honestly advises and supports you. Due to his hard work and diligence, we've achieved our goal. He's been a delight to know.

29 December 2023
Unprompted review
Rated 5 out of 5 stars

Recommended without reservation..

This has been a service that I can recommend without reservation ! No cutting corners, no stones unturned and an A-grade customer service going above and beyond.

11 December 2023
Concept Financial Services logo

Reply from Concept Financial Services

Thank you Joseph for your glowing review!

Rated 5 out of 5 stars

Returning Customers - Highly Recommended

We are returning customers to Concept Financial Services as our existing Mortgage rate comes to an end. Nanette has been very helpful in discussing all options available to get the best deal and taking into account our personal plans for the future as well as ensuring we have the right level of Life insurance to suit our needs. Very friendly and patient service, highly recommended and we will be back for the next review / House move

5 December 2023
Concept Financial Services logo

Reply from Concept Financial Services

Thank you for taking the time to review, we are very appreciative of the feedback.

Rated 5 out of 5 stars

Nanette was brilliant in helping me…

Nanette was brilliant in helping me remortgage my home, taking the time to explain everything to me and making sure i had the best possible deal both with the mortgage and various insurance policies. Very helpful and made the process simple and easy for myself

5 December 2023
Concept Financial Services logo

Reply from Concept Financial Services

Glad to hear you had such a good experience with us!

Rated 5 out of 5 stars

Amazing mortgage advice!

Nanette McCrone is absolutely amazing! Nothing is too much trouble, goes the extra mile without question.
We will definitely deal with Concept Financial Services again.
Thank you!

30 November 2023
Concept Financial Services logo

Reply from Concept Financial Services

Great to hear you will be using us again and thank you for review!

Rated 5 out of 5 stars

Excellent service and advice

Thank you Nanette and the team at Concept Financial Services. The service we have received from you has been excellent. Every email and phone call we have made has been dealt with promptly. We would recommend you 100% . Thank you for absolutely everything you have done for us

27 November 2023
Unprompted review
Concept Financial Services logo

Reply from Concept Financial Services

Super feedback, thank you for the review.

Rated 5 out of 5 stars

Best of all and reliable 😊

We felt very well taken care of by Mr. Tarun Raheja. He was always available and went the extra mile to make sure we were comfortable throughout the process. Mr. Raheja is the best of all. Highly recommend 😊😊😊

17 November 2023
Unprompted review
Concept Financial Services logo

Reply from Concept Financial Services

Thank for the excellent feedback for Tarun!

Rated 5 out of 5 stars

Excellent service provided by Tarun…

Excellent service provided by Tarun Raheja. Getting a mortgage that was looking unachievable, Tarun Raheja has made it possible for us. He guided us throughout and, on step to step basis, explained every small aspect in a very easy way to understand, and he was available for us at any point in time, including weekends.

Thank you once again, Tarun, for your assistance and guidance, I would highly recommend Tarun Raheja to anyone who is looking to get on a property ladder.

24 November 2023
Unprompted review
Concept Financial Services logo

Reply from Concept Financial Services

We are so pleased Tarun was able to assist and thank you for the review.

Rated 5 out of 5 stars

Tarun was our mortgage and protection…

Tarun was our mortgage and protection advisor , he did excellent job providing information and getting secure our first house mortgage .he has provided excellent 5*services .I recommend him for any kind of mortgage advisory services.

1 October 2023
Unprompted review
Rated 5 out of 5 stars

Dan Percy was our mortgage advisor

Dan Percy was our mortgage and protection advisor who sorted our mortgage and protection when buying our first home. We couldn't have asked for better service from Dan. Dan was super responsive, checked in with us throughout and kept us well informed. Buying a house can be stressful but getting a mortgage was the least stressful part as Dan sorted everything for us.

Wouldn't hesitate to recommend Dan and I guarantee the process will run a lot smoother with him on board.

Thanks a lot for the great service Dan and it goes without saying that we will continue to use your service any time we re-mortgage.

27 October 2023
Unprompted review
Rated 5 out of 5 stars

Thanks Jeremy! 5* As Always!

Jeremy helped me with my remortgage this year after sorting out my original mortgage 3 years ago. He's always on hand to help, is super professional, and explained the process and next steps to me when my Solicitor just didn't. He really understands that not everyone is versed in mortgages and remortgages, and if it wasn't for him I wouldn't have had a clue what was going on! Thank you Jeremy, will definitely be in touch for next time. Ellie

6 October 2023

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