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conciergemdla.com Reviews 45

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Very helpful and convenient. Concierge MD answered all my questions and helped guide me to products that helped me reach my health goals and continues to! I am also able to purchase all items I need... See more

Company replied

Rated 5 out of 5 stars

Concierge MD goes above and beyond for their patients. They are the best team I’ve ever worked with. Always proactive, responsive and ensuring I’m feeling my best. Couldn’t recommend more! I’ve dealt... See more

Company replied

Rated 5 out of 5 stars

ConciergeMD was great to work with! I did a comprehensive lab panel review with NP Alyson. She was very informative and helped make recommendations to get me on the right track. Excited to start this... See more

Company replied

Rated 2 out of 5 stars

Didn't send the full purchased 3-month supply. There's no information on the vials reconstituted concentration, so how does one know how much to use? Should on inject 250 or 500 µg? Company seems... See more

Company replied

Company details

  1. Doctor
  2. Home Care Service
  3. Pharmacy

Written by the company

At ConciergeMD, we help you optimize your health, extend your longevity, and elevate your everyday life. We bring together primary care, urgent care, and longevity medicine in one seamless concierge practice. With memberships and à la carte services, we provide in-home and virtual care, advanced lab testing, executive physicals, peptide therapy, medical weight loss, hormone therapy, IV therapy, and more—all with national reach. ConciergeMD leads the way in longevity-focused concierge medicine, delivering the proactive and personalized care you deserve, wherever you are.


Contact info

4.0

Great

TrustScore 4 out of 5

45 reviews

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Replied to 87% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Very helpful and convenient

Very helpful and convenient.
Concierge MD answered all my questions and helped guide me to products that helped me reach my health goals and continues to! I am also able to purchase all items I need through them, makes it so easy.

20 February 2026
Unprompted review
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Reply from conciergemdla.com

Hi Mikey, so glad to hear we have been able to provide you with the care and products you are looking for! We look forward to continuing to oversee your care and answer questions that may come up.

Rated 2 out of 5 stars

Didn't send the full purchased 3-month…

Didn't send the full purchased 3-month supply. There's no information on the vials reconstituted concentration, so how does one know how much to use? Should on inject 250 or 500 µg?

Company seems more like a scam than a competent wellness facility.

24 February 2026
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Reply from conciergemdla.com

Hi Douglas,

Thank you for your feedback. Our team has already reviewed your case and confirmed the details of your order with the pharmacy. The remaining portion of your supply is being sent to you, and we apologize for the inconvenience.

As for dosing, all reconstitution and administration instructions are printed directly on the vial packaging you received. If anything is unclear, please feel free to email us at operations@conciergemdla.com a photo of the box and we’ll be glad to walk you through it.

We’re always here to help and want to ensure you have a smooth experience.

Rated 2 out of 5 stars

Did not seem like they were experts or professional

There was no clear guidance on the dosage or frequency. I was told one thing and then something completely different. I had to go to an outside source for dosage clarity. Then they never followed up with actions after they said they would. I would have to call every few days to remind them to process the order, send shipping information & invoices. Not very professional for a high-end service. Maybe just as bad as standard medical care in the US.

19 February 2026
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Reply from conciergemdla.com

Hi Tara,

Thank you for sharing your feedback. We’re sorry to hear that your experience felt confusing or inconsistent. Our clinical team provides dosing and frequency guidance based on the prescribing provider’s instructions, and full details are always included on the medication packaging from the pharmacy. We’re happy to walk through any of that with you at any time.

Regarding your order, we understand how important timely follow-up is. Our team has already reviewed your case to ensure everything is completed and communicated appropriately moving forward.

If there’s anything still unclear or if you need support with your treatment plan, please feel free to reach out to us directly at operations@conciergemdla.com — we’re always here to help and want you to feel confident and supported in your care.

— ConciergeMD

Rated 5 out of 5 stars

They made the whole experience as…

They made the whole experience as simple and straightforward as possible. Communication was top notch. I would get a response by email almost always the same day to any questions I had.

30 December 2025
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Reply from conciergemdla.com

Hi Andrew, thank you for sharing your positive experience!

Rated 5 out of 5 stars

Great experience!

I have so far had an amazing experience with Concierge MD. They got labs to make sure It was safe for me to take meds. Talking with the doctor she was very informative and kind. Loving it!

1 January 2026
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Reply from conciergemdla.com

Hi Jennifer, thank you for the positive feedback. We are so glad you are loving our services!

Rated 5 out of 5 stars

Great service!

My elderly aunt is housebound and wanted her flu shot. Concierge md really came thru and delivered exceptional service.

7 December 2025
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Reply from conciergemdla.com

Thank you for the kind words Iy! We are happy we were able to help

Rated 1 out of 5 stars

Total incompetence

Total incompetence. When speaking with the first person for my initial booking, they said that they were reaching out to the local nurse to see if she would be able to come tonight, Tuesday, to give me a much needed infusion. I was told that she was available and would be at my home between six and seven P.M.. I received a questionnaire to fill out and I did. A while later I get an email saying that they could book me for Friday. I called the company back and the care coordinator said that the nurse had absolutely no availability today and the first available day would be Friday. If the nurse was not available, then why did the first person tell me that she was? They sure took my money quickly enough. And now I am waiting for a confirmation of my refund. Finally after another call, I received my refund confirmation. Additionally, when I first spoke to a gentleman named Nick Gento, I was quoted a price of $999.00. On the receipt that they sent me.It's said that the cost was $1,299, a three hundred dollar difference than what was quoted. The coordinator Gwen that I spoke to about my refund sounded like she was thirteen years old, and her English was beyond horrid. Stay far away from this company.
Their incompetence is beyond astounding.

20 December 2025
Unprompted review
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Reply from conciergemdla.com

Hi Richard,
We are deeply sorry for your experience and sincerely regret the confusion and frustration this caused. This is not the level of care, communication, or reliability we aim to provide, and we completely understand how upsetting this situation was—especially given the urgency and the amount charged.
We truly want to make this right. We will be reaching out to you directly. We will also ensure you receive an email confirmation of the refund that has been processed. We appreciate you bringing this to our attention and genuinely apologize for the inconvenience and disappointment you experienced.

Rated 5 out of 5 stars

Amazing service and amazing team

Amazing service and amazing team. A MUST GO WITH!!

6 November 2025
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Reply from conciergemdla.com

Hello Doran, thank you so much for the support! We are happy we were able to assist you!

Rated 1 out of 5 stars

No team cohesion

No team cohesion. It took literally months and meeting with Dr. Sogol in person at an event to get a simple question answered. Which was, could I use your services in my area. If this is how clients are met on the front end I’m glad I’m going elsewhere.

3 November 2025
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Reply from conciergemdla.com

Hi Clay,
We’re very sorry to hear about your experience and appreciate your feedback. Our team did reach out multiple times to help resolve this and offer alternatives, but it sounds like there was some miscommunication along the way. We truly value your time and would still like to make this right. Our team will be reaching out directly to ensure everything is resolved to your satisfaction.

Rated 5 out of 5 stars

Love the membership program

Love the membership program. So convenient having my doctor at my finger tips for all my needs no matter where I’m traveling. Staff is also very helpful. Definitely recommend trying.

26 October 2025
Unprompted review
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Reply from conciergemdla.com

Hello Catherine! So glad to hear you’ve had a great experience. Thanks for the continued support!

Rated 5 out of 5 stars

Best longevity company ever

Best longevity company ever! I’ve never felt better with their health optimization program

10 February 2025
Unprompted review
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Reply from conciergemdla.com

Hello Allison! So glad to hear you’ve had a great experience. Thanks for the continued support!

Rated 5 out of 5 stars

“Love their health optimization…

“Love their health optimization program. After doing advanced diagnostic testing I received a personalized wellness plan by a doctor to help me feel my best. Highly recommend!”

14 April 2025
Unprompted review
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Reply from conciergemdla.com

Hello Andrea, So glad to hear you’ve had a great experience. Thanks for the continued support!

Rated 3 out of 5 stars

I was out of the country and needed my…

I was out of the country and needed my prescription to be delayed. I had to have someone pick it up for me. I like to keep my medical side private from some people and I couldn’t do that. Customer service was apologetic and that is appreciated. Delay your order Auto would help preserve my prescription prescriptions potency. I was surprised and very happy that I had to reconstitute unlike other times. Please send all my prescriptions this way.

30 September 2025
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Reply from conciergemdla.com

Hi Chris, thank you for the feedback! We appreciate you taking the time to let us know your honest thoughts. We’ve followed up privately and are here to listen if you’d like to share more about your experience.

Rated 5 out of 5 stars

Absolutely thrilled with their…

Absolutely thrilled with their outstanding membership program! The whole Concierge team is always there when I need them!

1 September 2025
Unprompted review
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Reply from conciergemdla.com

Hi Sam! So glad to hear you’ve had a great experience. Thanks for the continued support!

Rated 5 out of 5 stars

Highly attentive and take great care!

The ConceirgeMD team is always super attentive and responsive. I’ve been a patient for years and highly recommend their services.

23 September 2025
Unprompted review
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Reply from conciergemdla.com

Hello Soma, Thank you for the positive feedback! We are happy we were able to assist you!

Rated 5 out of 5 stars

Concierge MD is the most reliable…

Concierge MD is the most reliable medical concierge service I’ve ever dealt with. They respond in a timely matter, always take care of all of my concerns, and do it all so professionally. Highly recommend!

21 September 2025
Unprompted review
conciergemdla.com logo

Reply from conciergemdla.com

So glad to hear you’ve had a great experience. Thanks for the continued support!

Rated 5 out of 5 stars

Concierge MD goes above and beyond for…

Concierge MD goes above and beyond for their patients. They are the best team I’ve ever worked with. Always proactive, responsive and ensuring I’m feeling my best. Couldn’t recommend more! I’ve dealt with multiple concierge doctors and Concierge MD is by far the best!

10 June 2025
Unprompted review
conciergemdla.com logo

Reply from conciergemdla.com

Hello Noah! We are so happy to see you have had a great experience with us- as always, we are here to help!

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