Concord Water Heater Service Reviews 1

TrustScore 3.5 out of 5

3.7

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Company details

  1. Plumber
  2. Hot water system supplier

Written by the company

Concord Water Heater Service stands as the premier water heater specialist serving Contra Costa County and surrounding areas since 2017. Unlike general plumbing companies, we focus exclusively on water heater installation, repair, and maintenance – this specialized approach allows our technicians to develop deeper expertise, provide faster diagnosis, and deliver more efficient service with no learning curve. Our service fleet consists of fully-equipped vans stocked with all necessary parts, components, and complete water heater units in various sizes and models, enabling us to complete most repairs and replacements in a single visit. As a locally-owned and family-operated business, we deliver personalized attention and accountability rarely found with larger corporate service providers. We provide genuine 24/7 emergency response with same-day service for all water heater types including traditional tank, tankless, heat pump, and hybrid models from every major manufacturer including Rheem, Bradford White, A.O. Smith, Navien, Rinnai, and more. Our certified and factory-trained technicians arrive promptly within the scheduled window and bring decades of combined expertise to solve even the most challenging water heater problems on the first visit. Our comprehensive water heater repair expertise covers everything from leak detection and repair, heating element replacement, thermostat calibration and repair, sediment removal and tank flushing, pressure relief valve service, gas control valve repair, anode rod replacement, to burner and pilot light troubleshooting. We maintain detailed records of all services performed, making future maintenance more efficient. We stand firmly behind our workmanship with an industry-leading lifetime installation guarantee that protects your investment. We offer transparent, upfront pricing with absolutely no hidden fees or surprise charges. We're so confident in our competitive rates that we offer a 10% price-beat guarantee on any written competitor quote for comparable services. Customer education remains a cornerstone of our business philosophy – we take time to thoroughly explain issues, explore appropriate options within your budget, and help homeowners make informed decisions about their water heater needs. We offer free comprehensive inspections, energy-efficiency recommendations, and preventative maintenance services designed to extend system life and reduce operating costs. For homeowners facing unexpected replacement costs, we offer flexible financing options with competitive rates. Whether you're experiencing an emergency water heater failure, planning a proactive replacement, or seeking regular maintenance to extend your system's lifespan, Concord Water Heater Service delivers responsive, reliable solutions from specialists who focus solely on keeping your hot water flowing. Call Mike directly at (925) 338-9333 for the area's most trusted water heater service – where we combine technical excellence with old-fashioned customer care to ensure your complete satisfaction with every interaction.


Contact info

3.7

Average

TrustScore 3.5 out of 5

1 review

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Rated 5 out of 5 stars

Best water heater repair in Concord, CA

I called Concord water heater service early in the morning after finding the water heater leaking on my garage floor. Mike was my tech who arrived at me by mid-afternoon. Mike knew exactly what he was doing. He took the time to explain everything he would do before starting. He replaced my tank and some old connections that likely caused problems down the road. And the price was way more affordable than I expected! I can't recommend Mike and Concord water heater service enough for their excellent customer service and getting back to me so quickly.

30 April 2025
Unprompted review
Concord Water Heater Service logo

Reply from Concord Water Heater Service

I appreciate the five-star review of my water heater services, Alexa. Glad I got out to you quickly after you discovered the water leaking in your garage.

Thanks for also noting how I guided you through everything that was needed. I want my customers to understand their systems. I'm also glad I replaced those old connections; it was definitely the right call to prevent future leaks.

I'm pleased that you found the pricing reasonable as well. We keep things affordable while doing the job right. I appreciate you recommending me and Concord Water Heater Service - reviews like yours help other folks know they can count on us.

Don't hesitate to call if you need anything else down the line!

Mike

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