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Rated 5 out of 5 stars

Regular customer of these guys, their sauces, preserves and seasonings all taste amazing. Their quarterly subscription service always provides high quality products and the nice surprise items in th... See more

Rated 5 out of 5 stars

Sauces are absolutely incredible, it's not very often you get a hot sauce that is both incredibly hot and impeccably tasty - just wish they came in bigger bottles! Always have a chuckle reading the... See more

Rated 5 out of 5 stars

I've had several boxes and most of the products from Condimaniac, and I'm yet to find something to complain about. Well packed, well sealed and everything has come without incident. Possibly the mos... See more

Company replied

Rated 5 out of 5 stars

Amazing friendly company. Great range of quality products. Subscription box is such a great idea. Great way to try new flavours, and something to look forward to. Communications are also gre... See more

Company replied

Company details

  1. Condiments supplier
  2. Food producer
  3. Spice Shop

Written by the company

The star of your next meal. Condiments you won't find in the supermarket.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

37 reviews

5-star
4-star
3-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

As a hot sauce fan I came across this…

As a hot sauce fan I came across this company online and everything I order is always amazing my favourites are smoky Dragon And maple jalapeño barbecue sauce, Even signed up to their subscription box, which I would definitely recommend :)

1 February 2025
Unprompted review
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Reply from Condimaniac

Thank you for reviewing, George!
Jen.

Rated 5 out of 5 stars

Several must-have products. Superb stuff!

Finally subscribed the subscription box last year after seeing the brand on IG for a while. Glad I did! A few of the products have been ever present in my fridge and cupboard with quick reorders when I run out - Smokey Dragon hot sauce, Pizza The Action, and The Good Bagel. The box is well Worth signing up for too. Never had a bad product so far and Ive tried most! Big thumbs up and highly recommend.

27 November 2024
Unprompted review
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Reply from Condimaniac

Hi Dave - glad to have you in the Club Maniac, thanks for reviewing!

Jen

Rated 5 out of 5 stars

Unique, High-Quality Sauces & Seasonings 🌶️🔥

I discovered Condimaniac on TikTok about six or seven months ago and have been a loyal customer ever since. Their subscription service is a fantastic way to get exclusive sauces every quarter, and it keeps things exciting with new flavours to try.

I've even converted several friends after bringing a selection to a summer BBQ—they were an instant hit! The range caters to all spice levels, from super-hot sauces that actually deliver on flavour (not just heat) to milder options with unique flavour combinations you won’t find in shops.

Personal favourites? Smokey Dragon, Kyubi, the German Style Curry Ketchup, The Good Bagel Seasoning, and Pizza The Action—all absolutely top-tier. Whether you're looking for the perfect hot sauce or a seasoning to elevate your meals, Condimaniac is well worth checking out!

1 August 2024
Unprompted review
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Reply from Condimaniac

Thank you very much for this great review, truly appreciate you taking the time.
Jen.

Rated 5 out of 5 stars

I have nothing but praise for this…

I have nothing but praise for this amazing company! Not only are their products one of a kind, they are lovely people who really look after their customers.

30 January 2025
Unprompted review
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Reply from Condimaniac

Thank you Anne-Marie, I'm so glad to hear this!
Jen.

Rated 5 out of 5 stars

Zero complaints.

I've had several boxes and most of the products from Condimaniac, and I'm yet to find something to complain about. Well packed, well sealed and everything has come without incident. Possibly the most accessible customer service I've ever experienced too. Great company.

30 January 2025
Unprompted review
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Reply from Condimaniac

Thank you so much for leaving a review, Shona.
Jen

Rated 5 out of 5 stars

Absolutely in love with condimaniacs!

Absolutely in love with condimaniacs!
Lovely and helpful people. The sauces are amazing and last for ages. Pizza the action is a must! I eat it on most things. Tbh the boyfriend thinks I have a problem as more of the boxes keep turning up!! So far have not disliked anything, all have been A+++++

3 January 2025
Unprompted review
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Reply from Condimaniac

Thank you Victoria :)
Jen.

Rated 5 out of 5 stars

“Condimaniac: The Saucy Brand That’s Got Your Taste Buds Covered!”

If you’re tired of wading through supermarket shelves of sauces and seasonings that just don’t hit the spot, Condimaniac is the answer – they really ketchup to the competition! Their sauces and seasonings are top-notch, crafted with passion and a dollop of expertise. You can tell these guys are all about flavour, and they’ve definitely got their finger on the pulse when it comes to customer service.

Jen, Kier, and the team are as engaging as they come, always ready to listen to feedback and stir things up for the better. It’s clear they want to make sure you’re sauced just right with their products!

Their Club Maniac subscription is a sizzling deal – you get to try out new flavours, meet other sauce lovers, and even have a say in future concoctions. Talk about adding some serious flavour to your life!

Had to use as many saucy puns as I could, sorry not sorry!!

6 April 2024
Unprompted review
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Reply from Condimaniac

Thank you Dan, so glad to have you in the club!

Jen.

Rated 5 out of 5 stars

Amazing products, amazing customer service

I've been purchasing from this company for a long time, the products are all incredible. So much flavour packed into a jar or a bottle, always stays good for a very long time but i finish them quickly anyway! And if anything goes wrong, the customer service is incredible and they get it sorted straight away. They are passionate about what they do and do it to a very high standard!

30 January 2025
Unprompted review
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Reply from Condimaniac

Cheers Zac, glad to hear it!
Jen.

Rated 5 out of 5 stars

Absolutely quality sauces

Absolutely amazing artisan sauces and seasonings Ive also joined their subscription club. The customer service is second to none and I would highly recommend them if your into high quality sauces and seasonings

29 January 2025
Unprompted review
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Reply from Condimaniac

Thanks very much for the review.
Jen.

Rated 5 out of 5 stars

Product is fabulous

Product is fabulous, but more than that the community is a joy to be part of

30 January 2025
Unprompted review
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Reply from Condimaniac

Great to have you, Martin!
Jen.

Rated 5 out of 5 stars

Honestly amazing!

Honestly amazing! They’re awesome people and make delicious sauces and seasonings. Can’t get enough of Kyubi! They’ve built an awesome community through Club Maniac and I’m so happy to see it grow.

30 January 2025
Unprompted review
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Reply from Condimaniac

Thanks Wiktoria, I appreciate your review.
Jen

Rated 5 out of 5 stars

Never a bad experience

I've been a regular customer for over a year. Never a dull experience. Items always come packaged very well and taste is amazing. Customer service is always amazing and very helpful if you are in need of anything.

Latest package as always lived up to expectations if not even better with the improved packaging!

25 January 2025
Unprompted review
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Reply from Condimaniac

Thank you Sarah, that's great to hear!
Jen

Rated 1 out of 5 stars

Open seal and spoiled seasonings

Ordered 4 seasonings. Have been interested in a while but didn’t order as they are very expensive but finally bought as gifts. All arrived with short best before dates. One jar was not even sealed so not appropriate for consumption. On top of that the jar was less full than others so concerned the product may have been used by another. Asked for a refund on the spoiled jar which was rejected without explanation. Terrible food hygiene standards and poor customer service response. Too embarrassed to give them as a gift. Total waste of £20+

31 December 2024
Unprompted review
Condimaniac logo

Reply from Condimaniac

Hi Claire. I'm sorry to hear about this. This is not how we want our customers to experience Condimaniac.

All our minimum best before times are stated in the product descriptions, but they usually hover around 10 months for seasonings; so for all of them to be short dated is very unusual and I am so sorry about that! Please do reach out to us at hello@condimaniac.com for a resolution as we want our customers to have the best experience :)

We do sell our seasonings by weight so some jars may appear less full than others - that is just due to their density. We use trade-approved scales to ensure every jar contains at least what we state on the jar (usually 10% more!). As we are moving to machine filling this is becoming more and more relevant as the machine cannot fill right to the top. Sorry you found this inconsistent - we do still hand fill most of them so for example our Bagel seasonings really are full to the brim!

I believe you ordered via our TikTok Shop and I believe we did refund you for the jar where the seal came undone when opening after explaining the above about product weights.

We've held a 5* hygiene rating since 2019 and have been inspected four times in that timeframe, each time upholding our 5* rating.

I am sorry that via TikTok Shop we are not able to provide the exact same level or customer service we would like to - that's due to TikTok's strict guidelines on how refund requests are handled. Again I'd welcome it if you could reach out to us directly, be that via email or TikTok message :)

I'm sorry for the experience you have had. We are a small business that really prides itself on providing a great experience for our customers, so the fact that it didn't succeed in this case is upsetting to us.

Either way I appreciate you taking the time to provide this feedback and I hope to hear from you soon.

Jen

Rated 5 out of 5 stars

Amazing customer service and products

This review isn't only about how GOOD their products are, but about their customer service and how well they communicate with their customers. It is really refreshing to receive amazing customer service and correspondence, especially considering how busy they must be and how small their team is. Would thoroughly recommend

12 December 2024
Unprompted review
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Reply from Condimaniac

Thank you so much, Andy. This is our goal so I am glad it's working! :)

Jen.

Rated 5 out of 5 stars

🎶iTs A tEn OuT oF tEn🎶

I ordered The Good Bagel seasoning and the Ranch seasoning last week and when I got the order on Friday the Pizza seasoning was included instead of the Ranch. I emailed them and they sorted it immediately for me and I had the Ranch seasoning in less than one working day! All three are absolutely scrumptious and have really enhanced everything I've put them on!

22 April 2024
Unprompted review
Condimaniac logo

Reply from Condimaniac

Thank you very much Emily, this is great to hear.

Jen.

Rated 5 out of 5 stars

Awesome flavours!

Having a taste for hot sauces but still being flavoursome at the same time we were not disappointed in these sauces..
Ordered theTriple pack and was allowed to mix n match. I plumpt for the Seance,Kyubi & Smokey Dragon.
I also bought a selection of the seasoning mixes.
Today I Roasted some Oyster mushrooms for brunch and the Seance Sauce tasted Great!
We will certainly be ordering again!

8 May 2023
Unprompted review
Condimaniac logo

Reply from Condimaniac

Hi Timmy, thanks for leaving a review, I'm so happy to hear you're enjoying the sauces.

Thanks
Jen

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