Confident Journey Reviews 

40
•
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

I have reluctantly given 1 star as like everyone else I cannot give zero. I waited 4 weeks for delivery and so disappointed with the quality. They advertise as super firming and there is no support... See more

Rated 1 out of 5 stars

I am still waiting for a back pack over 3 months and every time I email and told them how bad there company is and got in touch with action fraud they still say the same thing that they will keep trac... See more

Rated 1 out of 5 stars

I would like to give this company less than 1 star. The bras I have received are much too big and made from a flimsy material. Definitely not as advertised. Shouldn't be an issues though as they off... See more

Rated 1 out of 5 stars

I ordered the right size bra pack but when it arrived it was ill fitting and i wanted to return it. Iwas told i couldn't have a refund. They offered £3 back and keep the item. An item that was unw... See more

Company details

  1. Clothing Shop

Written by the company

We are developing our mini lifestyle boutique which will suit the fun, relaxed side of your lifestyle.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

40 reviews

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1-star

No recent history of asking for reviews

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1.4

All reviews

(40)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

I am still waiting for a back pack over…

I am still waiting for a back pack over 3 months and every time I email and told them how bad there company is and got in touch with action fraud they still say the same thing that they will keep tracking it and I have repeated about getting a Refund!!!! Don’t worry hopefully you will get closed Down!! AVOID AT ALL COST SCAM SCAM WEBSITE!!!!!!!!!!!!!

11 August 2025
Unprompted review
Rated 1 out of 5 stars

Scam alert

I would like to give this company less than 1 star. The bras I have received are much too big and made from a flimsy material. Definitely not as advertised. Shouldn't be an issues though as they offer a money back guarantee! Wrong!! You can't return anything and if you are lucky they will offer you £6. Tried to claim my money back through PayPal, but they were not very helpful either. Apart from suggestung that I report this company to Action Fraud. That tells you something, doesn't it....

11 October 2025
Unprompted review
Rated 1 out of 5 stars

Rubbish

Just don’t bother, there is no cup, just a flat piece of material. The fabric is poor quality and will not hold large breasts. Customer Service for refund is a joke! They offered a refund of £2. Knew it was too good to be true but the marketing is convincing. DONT BE FOOLED

20 October 2025
Unprompted review
Rated 1 out of 5 stars

UNCONFIDENT

I ordered the right size bra pack but when it arrived it was ill fitting and i wanted to return it. Iwas told i couldn't have a refund. They offered £3 back and keep the item. An item that was unwearable.
When i pointed out their returns policy they then doubled the offer.
Asked again for a refund and got fobbed of again.
Should rename the company unconfident-journey.
Wish there was a zero star to bestow on this company, don't fall into the trap of thinking the journey is going to be confident its just crap.

24 October 2025
Unprompted review
Rated 1 out of 5 stars

I have reluctantly given 1 star as like…

I have reluctantly given 1 star as like everyone else I cannot give zero. I waited 4 weeks for delivery and so disappointed with the quality. They advertise as super firming and there is no support in them whatsoever. I have received the same problem as everyone else when complaining and wanting to send goods back but they seem very reluctant on giving refunds. We have already paid £5.99 postage to receive the goods and felt sure it said free returns. Wish I looked at these comments before ordering.

24 October 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM these scammers

I have only put 1 star as unable to put zero! My review is similar to many others noted here on trustpilot. I bought a pack of three bras which did not fit. GG size! More like a DD size! The day they were delivered I emailed Confident Journey to ask for return address and refund. I was told I didn’t qualify for a refund as the items were correct/as ordered. They offered me a measly £3. I told them this was unacceptable. I’m awaiting for their postal address & a contact phone number. Please DO NOT shop with this company.

22 October 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy from here!

Wish I read the reviews before ordering. Awful company. Took over a month to arrive. Bras far too small. FF cup was more like an A cup. Very flimsy, thin and no support. Have asked for a refund and they said it will cost over £30 for me to post back to China and said they will refund me £2. I have refused and said I want at least £10 back.

21 October 2025
Unprompted review
Rated 1 out of 5 stars

They refused to refund or even trace my…

They refused to refund or even trace my purchase when I reported that it wasn't delivered. And advised that I contact the company in china which is impossible!! So they have taken my payment and washed their hands of anything else. DO NOT BUY FROM THIS COMPANY!

16 October 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY GOODS FROM THIS COMPANY

I’m writing a review similar to many others noted here on trustpilot. I bought a pack of three bras which did not fit. The day after they were delivered I contacted Confident Journey to ask for return address and refund. I was told I didn’t qualify for a refund as the items were correct/as ordered. They offered me a measly £2 then after another email back and forth they increased their offer to £4. I told them this was unacceptable and illegal as per UK law. I’m awaiting further response from them but I don’t hold out much hope. Please DO NOT shop with this company.

14 October 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY!

DO NOT BUY FROM THIS COMPANY!! THE BRAS ARE HORRIBLE QUALITY AND THEY DO NOT FIT! I had a day long email argument with them trying to get an address to return them for a refund. They refused the address and eventually just ignored me. Luckily I purchased through PayPal and got my refund from them. Be warned! This lot are crooks.

13 October 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely shocking ZERO star rating…

Absolutely shocking ZERO star rating why didn't I read the reviews . Took 1 month to arrive,
such poor quality , beyond flimsy , no super support as advertised, ordered for my size 40dd probably would be ok for a 40a I can't be bothered to try for refund will give to charity shop which I will put note in about sizing, will not be fooled again!

12 October 2025
Unprompted review
Rated 1 out of 5 stars

Please DO NOT waste your money

Please DO NOT waste your money!
I purchased 3 non wired bras from Facebook - they were being heavily advertised as a ‘revolutionary’ alternative to traditional bras, with women raving about the support, the ‘buttery’ material and the comfort.
Firstly, they took one month to arrive (UK) and were of the poorest quality.
The back size was so large that the bra was completely loose and therefore offered absolutely no support. It could have wrapped around me twice!
The material was flimsy, felt slimy and had way too much stretch, again offering no support at all.
The adverts are clever using plausible looking women to draw you in, the reality however, is that you get what you pay for, and unfortunately I’ve just paid for rubbish!

11 October 2025
Unprompted review
Rated 1 out of 5 stars

AVOID AVOID AVOID

AVOID AVOID AVOID
Be warned Do Not Purchase

Wish I had read the reviews.
These are from China so forget trying to return them! They offered me £2 which is an insult.

8 October 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy these bras

Do not buy these bras, poor fit and quality and will not refund or exchange, terrible communication also, delivery takes a long time. Waste of money

8 October 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy

Didn't check the reviews before I bought. Terrible flimsy material with no support and poorly sized.

7 October 2025
Unprompted review

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