Sam was very engaging and knowledgeable. There were 13 of us and he knew all of our names within 15 minutes which was a great example of engagement and how to make a simple but important connection wi... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The content was really interesting and informative but it was Sam who absolutely brought the course to to life. Sam did an absolutely fantastic job. i bookeds this course for our GM's, which are a har... See more
Company replied
Fantastic Training delivered by Chris. Thank you so much for your help, you have given us a lot of valuable knowledge that will help us going forwards.
Company replied
Completed Managing Conflict On The Phone training. Trainer was well prepared, engaging and involved everyone. The content was useful for the work I am doing and I have taken away a number of strateg... See more
Company replied
Company details
Written by the company
A specialist provider of conflict management training courses since 2007. All courses are fully accredited. We are trusted by over 2000 public and private sector organisations and have expert conflict management trainers. Our courses are tailored to meet your group’s needs and we offer a full range of blended learning options. Conflict management training courses delivered throughout the UK.
Contact info
United Kingdom
- conflict-training.co.uk
Reply from The Conflict Training Company
Many thanks Nick
Reply from The Conflict Training Company
Thank you for taking the time to share this Sarah
Excellent course
Sam delivered an excellent course, providing practical tools and advice (based on sound theory) that I will definitely be using in the workplace.
10 March 2026
Unprompted review
Reply from The Conflict Training Company
Thank you for the reveiw Christopher, much appreciated.
Engaging and helpful
Engaging, useful for everyday life, family relationships and work. Simple and effective techniques. I feel like I got a lot from this training.
24 February 2026
Unprompted review
Reply from The Conflict Training Company
Many thanks Saskia, great to hear :)
Reply from The Conflict Training Company
Many thanks Samantha
Great knowledgeable trainer
Great knowledgeable trainer, essential for working with people
11 February 2026
Unprompted review
Reply from The Conflict Training Company
Many thanks for your review Emma :)
Very well paced and interesting training
Very well paced and interesting training course. A lot of useful and practical information given.
9 February 2026
Unprompted review
Reply from The Conflict Training Company
Many thanks for your review Roxy, really pleased you found the course so interesting.
Excellent 90min session delivered…
Excellent 90min session delivered covering conflict management and resolution.
29 January 2026
Unprompted review
Exellant
Exellant, informative and helpful. Mark was engaging and did the job well
29 January 2026
Unprompted review
great training thank you
29 January 2026
Unprompted review
Great training- informative and…
Great training- informative and tailored to our needs as a team. Sam was fab!
27 January 2026
Unprompted review
Practical, Insightful & self reflective
Having attended the training twice and has a leader arranged the service a couple of time, I have saw the benefit of understanding how to deal with conflict over the phone, remaining unbiased, impartial & most importantly kind.
12 January 2026
Unprompted review
Great course delivery
Great course delivery. Kept interesting by the coach
14 January 2026
Unprompted review
Informative Course
Informative course which will benefit me for years to come
14 January 2026
Unprompted review
Sam was excellent and really tailored…
Sam was excellent and really tailored the training for us. We learnt a lot of skills we can put into practise. Very informative and engaging session
5 January 2026
Unprompted review
Reply from The Conflict Training Company
Hi Louise, thanks for the feedback. We'll pass it on to Sam.
Great course
Great course very informative and enjoyable. Great trainer Sam
5 January 2026
Unprompted review
Reply from The Conflict Training Company
Thanks for taking the time to provide some feedback. Appriciated.
Fantastic
Fantastic! Eamon has delivered 2 courses for us and we couldn't be happier. Will definitely use again
17 December 2025
Unprompted review
Reply from The Conflict Training Company
Thanks Emma, I enjoyed the groups and how you organised everything. Best wishes,.
Brilliant engaging session
Brilliant engaging session, communication was great
15 December 2025
Unprompted review
Reply from The Conflict Training Company
Many thanks for your review Jess, much appreciated.
Great information and tips
Great information and tips
Well planned and presented
15 December 2025
Unprompted review
Reply from The Conflict Training Company
Many thanks for your review Ben, much appreciated
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