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Conga Reviews 204

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TrustScore 1 out of 5

1.1

Business-to-Business service
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Rated 1 out of 5 stars

Basic software that provided basic needs. Multiple attempts to meet with Client Support staff but they did not attend or were very late to meetings which were organised at 5:30 am my time. Also, be aw... See more

Rated 1 out of 5 stars

Awful support which is not eager to help at all. They just don’t care. Documentation is also far from being good. Creating a product without the proper support for its users is completely sensele... See more

Rated 1 out of 5 stars

If you take data integrity seriously stay away If you take data integrity seriously, I would strongly advise against using this company. During the years we used their software, we encount... See more

Rated 1 out of 5 stars

I had a demo with conga and it was great. Looked a bit complicated but i was sure i could handle it. I then asked them to postpone the start of the contract by two weeks until i am back from vacatio... See more

Company details

  1. Business-to-Business service

Information provided by various external sources

Conga helps organizations to thrive in an automated world by delivering intelligent Contract Automation, Document Automation, and Sales & Support Automation solutions that drive business productivity through digital transformation and by automating everyday tasks. For over a decade, Conga has provided enterprise applications with superior support and industry expertise to over 600K users in more than 45 countries.

Contact info

1.1

Bad

TrustScore 1 out of 5

204 reviews

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Rated 5 out of 5 stars

Long time users

Our company has been using Conga since 2008 and while there have been a few rough patches here and there we have always had great service from their support team and account reps.

10 September 2018
Unprompted review
Rated 5 out of 5 stars

From Product to Customer Support...they're Top Notch!

From the automation mechanisms that speak flawlessly to Salesforce (and Patron Manager) to the exemplary customer service and support, Conga has been an asset on all fronts for our non-profit theater. When implementing new practices, making changes to existing documents, and updating policies for our customers' benefit, Conga support team has surpassed our expectations and empowered us to continue moving forward. I would recommend Composer, Conductor, and Workflow to any ticketing service that operates with a group sales department and wants to pursue pre-show and post-show emails to maintain good customer service with their clients.

7 June 2018
Unprompted review
Rated 5 out of 5 stars

The provide a great product at a great…

The provide a great product at a great price. Their customer service is top notch. I was not the one who chose this solution for our business, but I am glad we did. Over the last 6 years, I have only had a minor issue once or twice. They responded to my support request by email within an hour! I would highly recommend this company to anyone who could utilize their products.

25 May 2018
Unprompted review

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