Conkauk Reviews 

1,577
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often highlighting their durability and effectiveness for various uses, from pet enclosures to garden solutions. Many people also commend the fast and efficient delivery service, with orders frequently arriving sooner than anticipated and well-packaged. Reviewers appreciate the reasonable pricing and the overall positive experience from inquiry to product installation. However, some customers also noted issues with product quality, describing wood as damp, warped, and difficult to assemble due to lack of pre-drilled holes. A few other people also felt that packaging was inadequate, leading to damaged items and contents spilling out, which caused inconvenience and concern about product integrity.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often describing items as well-made, high-quality,... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting quick and prompt delivery... See more

Quality

Customers consistently note positive experiences with quality, often describing products as well-made,... See more

Order

Consumers find order to be a positive experience, with many praising the ease of ordering and prompt... See more

Service

Clients share positive opinions on service, consistently praising its efficiency and reliability. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great piece of kit. Arrived much more quickly than expected . Really easy to assemble. Wanted it to create a dog proof doorway in the current heatwave. Works brilliantly in 2 different doors. Very ple... See more

Rated 5 out of 5 stars

Just purchased 30 meter of fencing to secure our garden boundary. We have a rescue dog that likes to go exploring. Really impressed with the fencing. My Husband liked how easy it was to install.... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ 5/5 Stars Great Price & Fast Delivery! I was really impressed with these Natural Himalayan Yak Chews from Conkauk. The price was very reasonable compared to other brands, and the delivery was... See more

Company replied

Rated 5 out of 5 stars

All round excellence. 75cm high dog fencing makes a perfect patio playpen. Customer service operative was knowledgeable, friendly and extremely helpful. I've recommended Conka to a friend who has... See more


Company details

  1. #148 of 261 best companies in Pet shop
  2. #44 of 100 best companies in Garden

Written by the company

Here at CONKA UK we pride ourselves on delivering high quality products and a high quality service at an affordable price. We are a customer centric company with a care first approach committed to exceptional customer service, with knowledgeable staff, responsiveness with a willingness to go the extra mile to meet the needs of our customers.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,577)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ordered plant supports

Ordered plant supports. Very well made, delivered very promptly and well packed.

7 July 2025
Conkauk logo

Reply from Conkauk

Hi Paul,

Thank you for your feedback. We're so pleased to hear that you found our plant supports very well made. At Conka, we ensure all our products meet the highest standards.

We look forward to helping with your gardening needs again soon!

Warm regards,
The Conka Team 🌿

Rated 5 out of 5 stars

Ordered netting for my veg

Ordered netting for my veg, to keep pests off it. Order neatly packaged and delivered promptly. Very satisfied with product and thought it was reasonably priced. They had a good selection of netting and sizes. Hamish McGovern.

7 July 2025
Conkauk logo

Reply from Conkauk

Hi Hamish,

Thank you for taking the time to share your experience.

We're thrilled to hear that your gardening netting order arrived neatly packaged and was delivered promptly.

It’s wonderful to know you found both the product quality and pricing to your satisfaction, and appreciated the range of netting sizes we offer.

Warm regards,
The Conka Team ✨

Rated 5 out of 5 stars

Easy to order from Conka

Easy to order from Conka, and fast shipping and delivery.

24 June 2025
Conkauk logo

Reply from Conkauk

Hi Sam,

Thanks so much for your review and for shopping with us at Conka UK!

It's fabulous to hear that you found us easy to order from and enjoyed the fast shipping and delivery.

Warm regards,
The Conka Team ✨

Rated 5 out of 5 stars

Really good product

Well made and priced very good, reduced cost the more you purchase

3 July 2025
Conkauk logo

Reply from Conkauk

Hi Tom,

Thank you so much for sharing your feedback with us! We're delighted to hear you found our products well-made and appreciated our competitive pricing.

We look forward to you shopping with us again!

Warm regards,
The Conka Team ✨

Rated 5 out of 5 stars

Items were available at a great price

Items were available at a great price, were well packaged and delivery time was good

30 June 2025
Conkauk logo

Reply from Conkauk

Hi Owen,

Thank you for taking the time to leave your review. We’re delighted that you were happy with our competitive pricing, packaging, and delivery timing.

We hope to hear from you again!

Warm regards,
The Conka Team ✨

Rated 4 out of 5 stars

Good plant supports

This is 5 stars for the product/supplier but knocked one off for the delivery. Arrived quickly, well packaged and as described on the site which was easy to use. Communications via email from the delivery company were inaccurate and not timely. Fortunately I was in when parcel was delivered. Easy to put up and would order again

24 June 2025
Conkauk logo

Reply from Conkauk

Hi there,

Thank you so much for your review - we're thrilled to hear that the product arrived quickly, was well packed, matched the description and was easy to set up!

We're sorry to hear there was a slight issue with the delivery communications, we will ensure to take this as feedback to discuss with them directly.

We appreciate you taking the time to share your experience.

Warm regards,
The Conka Team ✨

Rated 5 out of 5 stars

Harry was polite professional and very…

Harry was polite professional and very helpful, there was a couple of split fencing panels which have been replaced very quickly, so I’m extremely pleased with service and have recommended to all my dog friends.

24 June 2025
Conkauk logo

Reply from Conkauk

Hi Susan,

Thank you so much for your kind review! We’re delighted to hear that our Sales & Marketing Manager, Harry, provided you with excellent service. I'll be sure to pass your feedback on to him - he'll be thrilled to know his efforts made a difference.

We really appreciate your recommendation to your friends - thanks again for your support!

Warm regards,
The Conka Team 🐾

Rated 5 out of 5 stars

Geka lance

Great service with speedy delivery and fair prices, highly recommend and will be buying from again.

29 May 2025
Rated 5 out of 5 stars

Excellent

Really good quality items with clear assembly instructions. Team were really friendly and helpful when returning the extra items I didn’t need

3 June 2025
Unprompted review
Rated 5 out of 5 stars

Really friendly and helpful

I have ordered from this company a few times and even when they was called pdotwolf. Their service is second to none and very helpful and friendly. The lady who answers the phone is a credit to the company. Five stars!

29 May 2025

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