Connecto Transfers Reviews 

14,312
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 4,411 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and helpfulness of the staff. Many people appreciate the drivers for being on time, courteous, and knowledgeable about local areas, often providing useful tips. The booking process is generally described as easy and efficient, with good communication and timely confirmations. However, some customers also noted issues with the delivery service, including drivers not showing up or being significantly late, leading to considerable inconvenience. There were also instances where the pick-up location was not as expected, or communication regarding delays was insufficient, causing stress for travelers.

What people talk about most

Service

Reviewers mention positive feedback about service, with many praising the punctuality, professionalism, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting drivers who are often described as... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reporting significant issues such as drivers... See more

Booking process

Reviewers highlight ambiguous aspects of the booking process, with many finding it easy and efficient,... See more

Location

Consumers find location to be ambiguous, with some reporting positive experiences like timely pick-ups at... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Perfect! Superb driver, on time, very comfortable car with water and tissues provided. Couldn't fault driver and and pick-up / drop-off. The only problem we had was the walking as one needs assista... See more

Rated 5 out of 5 stars

Fantastic service from two great drivers. Pick up and drop off at montpellier airport On time Polite and knowledgeable on the local area. Lovely cars with greta air conditioning Will definit... See more

Rated 5 out of 5 stars

The booking confirmation was received via email. Upon landing, the driver, Vassilis, sent a text message about which exit door to take and where to meet him. The process was seamless. Vassilis was... See more

Company replied

Rated 5 out of 5 stars

Great communication as soon as we landed we had a message of the driver. He then provided a picture so we could easily find him in the crowd. Car was spotless, comfortable drive & he even provided som... See more


Company details

  1. #17 of 38 best companies in Transportation service

Written by the company

Connecto is a private door-to-door transfer and taxi service specializing in airport and city transfers. We are your friendly, reliable, professional chauffers all over Europe. Try our fast & easy online booking and travel in safety, comfort and style.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

14k reviews

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Asks customers to review

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4.6

All reviews

(14,312)

4,988 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Connect Transfers led the way

I had an issue when I arrived, but Connect Transfers did everything possible to resolve my issue. I appreciate all that they did for me. I would use Connect Transfers again.

29 June 2026
Unprompted review
Rated 4 out of 5 stars

Highly recommend and will use again

The driver arrived on time , car was clean , big enough to fit all our luggage and driver was friendly on both the drop and collect .
The only small issue I had was that that we couldn’t pay by card on return journey so we had to get cash from atm at airport but we could pay by card when we got picked up on arrival , it would be good to know that in advance but I’d use the service again and recommend to others! Thank you!

5 July 2026
Unprompted review
Rated 5 out of 5 stars

The transfer was great

The transfer was great. The dariver was 10 minutes before the time at the hotel.
It´s a private shuttle/car (like Uber). Everything war great.

4 July 2026
Unprompted review
Rated 4 out of 5 stars

Driver was great

Driver was great, only negative was pick up location as we were staying in old town and had to carry suitcase up massive hill.

Other gate on RHS of old town would have been a better pick up location.

22 June 2026
Rated 1 out of 5 stars

Terrible Service

I booked a car to pick me up in Nice. The driver was not there and after an hour I made alternative arrangements. The driver called me shortly afterwards (even though he should have called when I landed) and said he was there - an hour late. The company has refused to refund me - do not use!

21 June 2026
Unprompted review
Connecto Transfers logo

Reply from Connecto Transfers

Hi Christian,

We’re truly sorry to hear about your experience and that you had to arrange alternative transportation after waiting. This is not the level of service we aim to provide, and I have reached out to you by email so I can review the details personally.

Kind regards,
Ivana

Rated 5 out of 5 stars

Everything was perfect

Everything was perfect! The drivers were exactly on time both for our arrival and our return transfer. When we landed, the first driver contacted me on WhatsApp and even sent photos showing us exactly where to go and which exit to use, which made everything very easy. During the drive he told us about the area and gave us useful information. The return transfer was at 2:40 AM, and the driver arrived right on time. The cars were very clean, and the whole experience was excellent. We highly recommend this service!

4 July 2026
Unprompted review
Rated 5 out of 5 stars

Great Stress free Experience

Great communication as soon as we landed we had a message of the driver. He then provided a picture so we could easily find him in the crowd. Car was spotless, comfortable drive & he even provided some great tips on must sees from a local perspective. Overall excellent experience would definitely consider booking again.

4 July 2026
Unprompted review

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