Buyer beware! This company tells its customers that their “Galaxy” tiger’s eye is rare and has special universal power. WRONG There is only 1 natural type of tiger’s eye. That is the yellow/b... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Every time I put on a bracelet from Conscious Items, my world comes alive. I feel protected, calm, confident and ready for anything. I wear them daily and when I’m out in public, I get so many compl... See more
Company replied
I think my cats are benefiting from my bracelets too!! Since wearing them, and the negativity being washed away, and keeping the negative energies away, my furbabies are so much more calmer around... See more
Company replied
Amazing products and truly high quality. I love every single piece I’ve bought from this store. The crystals are genuine, the packaging is beautiful, and everything feels so unique. The customer servi... See more
Company replied
Company details
Information provided by various external sources
Conscious Items online store has a great collection of spiritual items for your home and meaningful jewelry designed to keep your mind and body enlightened.
Contact info
United States
- support@consciousitems.com
- consciousitems.com
4.4
Excellent
530 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wonderful service
Wonderful service. The team is very friendly and helpful. The items are beautiful. There was a problem with the postage and the items didn't arrive, but the company offered a full refund or a reshipment of the items. I chose to have them reshipped because the company was such a delight to deal with. The items soon arrived and are of excellent quality and appearance. A+++ service and products!
24 June 2025
Unprompted review
Reply from Conscious Items
Hi Anna,
We're so happy to hear that you had a great experience with us. Your feedback means a lot to us and we will continue to strive for excellence in everything we do. 🤗
The logistics chain sadly doesn't depend solely on us. However, we're always here to set things right in case of any issues.
Our team will remain at your disposal, and if you have any questions, please feel free to contact us. We're just an email away.
Have a wonderful day. ✨
Way more than 5 stars!
I took a chance and clicked on a random ad to buy some bracelets and to my surprise the bracelets are super high quality and so pretty AND the customer service was well beyond these five stars. They are kind and communicative and their response time was excellent. I am already shopping for my next bracelet. Thank you so much, Conscious for the great service. Highly recommended to anyone reading this! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
19 May 2025
Unprompted review
Reply from Conscious Items
Hi Brandi,
Thank you for sharing your experience! We’re really happy to hear that you loved the quality of your bracelets and had a great experience with our team. It truly means a lot to us!
If you ever need anything or have any questions, feel free to reach out. We’re here to help!
All the best,
The Conscious Items Team
I love this store!
I love this store because their stuff is so cute, proper, beautiful, and it's working. I genuinely enjoy it. If I were a celebrity, which I'm not, I'd endorse it. Pretend I'm a celebrity and that this is a celebrity endorsement, and then go to this site, Conscious Items, check it out, and find your happy place. I did, and I hope more people do too, so that more people will experience joy.
8 May 2025
Unprompted review
Reply from Conscious Items
Hi Danielle,
Thank you so much for your amazing review.
It lit our entire day here at Conscious Items! 🤗
We are thrilled to receive your positive feedback and are glad to know that you had a great experience with us. These are the stories that keep us so motivated to continue doing what we’re doing!
We sincerely appreciate you choosing Conscious Items to be part of your life! 💜
Awesome experience
I was supposed to get my item delivered but never got it. But they came through with my new item. They stayed in touch through the whole process. The bracelet fits perfectly. They offer all types of crystals and other items
22 April 2025
Unprompted review
Reply from Conscious Items
Hi Avery,
Thank you for sharing your experience! We’re so glad we could make things right and that you love your bracelet.
Your trust means a lot to us. If you ever need anything, we’re always here to help.
Warmly,
The Conscious Items Team
Top quality products and the best…
Top quality products and the best customer service! This is the real deal. Everything comes beautifully packaged with a little card explaining it's meaning. It may take a little longer to get but it's well worth the wait for the quality. I bought from another site and got China plastic broken in a bag.
Save yourself the frustration and buy from Concious Items, just give time for shipping.
13 April 2025
Unprompted review
Reply from Conscious Items
Hi Mary, thanks so much for your kind words! We’re really happy to hear you loved the quality and that the care we put into packaging came through.
We truly appreciate your patience with the shipping — while the logistics chain doesn’t depend solely on us, we promise it’s all worth the wait for the quality and meaning behind every piece.
Thanks again for being part of the Conscious Items family 💛
Warm wishes,
Conscious Items Team
Exceptional Customer Service
I have ordered from this company numerous times, as their items are authentic, high quality, and as advertised. I did have an issue with shipping on my most recent order; however, it was not due to the company but with customs. I was able to easily reach out to customer service, received a quick reply, an explanation (even though the company was not at fault), and follow up information. Customer service even reached out to me when I received my items. One item did not fit, and I was able to keep the item to gift to another while getting store credit for the item. This was my first experience with the Customer Service department at this company. My needs were thoroughly met and expectations were absolutely exceeded! I will continue to order from this company and refer them to everyone I can.
14 February 2025
Unprompted review
Reply from Conscious Items
Hello,
Thank you so much for taking the time out of your day to leave us this super kind review!
The whole Conscious Items team was thrilled to read your feedback. 🤗
We are so glad to have been able to exceed your expectations and make your experience a great one. Your kind words mean a lot to us and make all the hard work worth it.
Our team will remain at your disposal, and if there is anything we can assist you with, please don't hesitate to contact us. We're just an email away.
We sincerely appreciate your continued trust and support! 💜
Absolutely love my Wisdom - Labradorite Owl Talisman
Absolutely wonderful customer service! I love my Wisdom - Labradorite Owl Talisman. Highly recommended
28 March 2025
Unprompted review
Reply from Conscious Items
Hi,
Thank you so much for your kind words, we’re really happy to hear you’re enjoying your item and had a great experience with our team. It truly means a lot to us!
If you ever need anything or have any questions, feel free to reach out. We’re here to help!
All the best,
Conscious Items Team
I will tell you the truth!
I don't typically write reviews, but I enjoy purchasing items that pique my interest and sharing the details privately with friends and family. However, as a new customer of Conscious Items, I felt compelled to share my experience. Initially, I was skeptical about ordering bracelets and other items described as healing or offering energy protection. That skepticism vanished the moment I received my package. First, the packaging was thoughtfully color coordinated, complementing the adorable jewelry boxes that held each bracelet. Upon opening the package, I was pleasantly surprised to find each bracelet nestled in its own small silk bag. When I lifted them, I noticed a substantial weight. At that moment, I knew Conscious Items was authentic. All the bracelets I ordered were beautifully crafted. The care evident in the packaging suggested they were made with love and positive energy. I'm definitely ordering more from them
19 March 2025
Unprompted review
Reply from Conscious Items
Hi,
Your thoughtful and detailed review truly made our day!
We completely understand initial skepticism, and we’re beyond grateful that we could exceed your expectations. From the carefully chosen packaging to the quality craftsmanship, every step is infused with positive energy and intention—so hearing that you felt it means the world to us!
Your support and kind words inspire us to keep creating meaningful, high-quality pieces. We can’t wait to have you shop with us again and bring even more beautiful energy into your collection. 💖
With gratitude,
Conscious Items Team
Shipping is a major is a major issue UPDATE
I have two orders placed in December 2024. Both orders stalled at a US mail facility on January 28, 2025. I have yet to receive my items, and it is March 2, 2025. I have had at least three conversations via email asking to rectify the situation. They simply ask me to keep them informed on the situation, despite repeated requests for a refund. Shipping has been a major issue for them, according to other buyers. UPDATE: After emails back and for between myself and the supplier, they agree to replace my items, one item that was damaged after being worn, and an extra item for a total of 5 items. They shipped quickly. I received them without any problems this time, in a very timely manner. I am beyond thrilled with customer service and the bracelets themselves.
1 March 2025
Unprompted review
Reply from Conscious Items
Hello Lisa,
Thank you for your feedback.
This is certanly not the experience we wish to create for any of our customers and we deeply apologize for any inconvenice caused. Unfortunately, the logistics chain doesn't depend solely on us. However, we are always here to set things right.
We sincerely appreciate you allowing us to rectify this situation. Thank you for your confirmation that the first two orders were successfully received and as we agreed, we reshipped your most recent order. 🙏
We're sorry that the original parcel got lost in transit. Sadly, these things are out of our hands. However, you can always count on us to resolve any issues.
Please rest assured that we will closely monitor your reshipped parcel until it is successfully delivered to your address.
In the meantime, if there is anything we can assist you with, please don't hesitate to reach out to us. Our team is here for you. ✨
Kindest regards,
Conscious Items Team
Purchased Several Selenite Lamps
Purchased several Selenite lamps. One had a flickering light. Customer service facilitated sending out a replacement quickly. Quite pleased to find conscious integrity especially with a company called:
Conscious Items. Well done! Grateful.
31 December 2024
Unprompted review
Reply from Conscious Items
Hi Anna,
Thank you so much for your kind words! We're delighted to hear that you're pleased with our customer service and we’re so glad we could quickly resolve the issue and ensure you received a perfect replacement. Your trust and satisfaction mean the world to us!
At Conscious Items, we truly strive to embody integrity and care in everything we do, and it warms our hearts to know that this was reflected in your experience. We’re grateful for your support and look forward to serving you again!
Conscious Items Team
Order hiccup / company helped sorted everything out
I ordered two bracelets in one order and a selenite lamp in the other. It's been weeks. Yesterday tracking said the items were out for delivery (I was home the whole day and nothing showed up, ai received packages from 3 other companies just fine).
Today I got two emails saying the delivery failed because my area was closed/holiday. None of which was true. The email said to contact the delivery driver or the items would be shipped back. There was no information on who to contact seems like some weird 3rd party delivery service. I've messaged the company via email and on their website for help and asking them to tell the delivery to "try" again and no response.
Edit: the team at Conscious Items has gotten back to me via email and is trying to work with the delivery team to get me my items. I will update if this gets sorted out. (February 20th)
2/22 Update: The team at Conscious Items reached out and helped me to track down the delivery team. I had my orders delivered today. I'm grateful for their help in getting everything straightened out.
15 February 2025
Unprompted review
Reply from Conscious Items
Hello Laura,
Thank you for sharing your experience.
We're sincerely sorry to hear that and we apologize for any inconvenice caused. Our team is here for you, and please rest assured that we will resolve this. We're a small family business and we try to reply to all emails and messages as quickly as possible.
Unfortunately, the logistics chain doesn't depend solely on us. However, we're always here to set things right. Each parcel is insured, and we guarantee delivery.
We understand how the latest update in the tracking number can cause concern. Our team has already contacted the carrier to investigate this case further and prevent this from happening again.
Our whole team sincerely appreciates your patience and understanding regarding this matter. ✨
Excellent customer service after problem was reported.
I placed an order January 30, 2025 at which time I was billed. On Feb 5th I was notified my order was shipped. As of today the order had not been received. When I tried to track my order I received notification COULD NOT FIND ORDER. $99.00 dollar theft.
UPDATE FEBRUARY 27, 2025
Upon receipt of the above mentioned difficulty with my order Conscious items took action found my order, updated the tracking information. I recieved my order February25. Conscious Items continued to follow up to confirm I had recieved my order and was satisfied. The item is beautiful and everything as advertised. I will be ordering again.
14 February 2025
Unprompted review
Reply from Conscious Items
Hi Sandy,
We sincerely apologize for the inconvenience and frustration this delay has caused. We truly appreciate your patience and understanding.
The delay was due to U.S. customs processing delays caused by newly applied regulations. Please know that your satisfaction is very important to us, and we are fully committed to investigating this further to ensure you receive either your order or a resolution as soon as possible.
To assist you further, we’ve sent you a message with more details and updates about your order. Our team is always here to offer a solution, and we’d love to resolve this for you as quickly as possible.
We’ll be waiting for your reply and are happy to help in any way we can. Thank you again for your patience!
Conscious Items Team
They have a great variety of items
They have a great variety of items. I've bought multiple items as gifts and everyone always raved about them.
18 December 2024
Unprompted review
Reply from Conscious Items
Hi,
Thank you for your wonderful review! We're so happy to hear that you love our variety of items and that your gifts have been a hit! Knowing that they brought joy to your loved ones truly means the world to us. There's nothing better than sharing the magic of meaningful items with others!
We appreciate your support and can’t wait to serve you again in the future. Wishing you endless positive energy and a wonderful day ahead!
Conscious Items Team
Tracking says out for delivery but never delivered
This place is saying that my order was out for delivery, 3 days later still no update or package… I contacted through email and they said my address wasn’t verified, so I went to the post office and gave them the tracking number I was provided from conscious items and they didn’t have that in their system at all… I feel like this company is a scam and all the good review are fake…
28 January 2025
Unprompted review
Reply from Conscious Items
Hi Jaquilla,
We sincerely apologize for the inconvenience you’ve experienced, and we truly appreciate your patience as we’ve worked to resolve this issue. We understand your frustration and we want to assure you that we take matters like this very seriously.
After reviewing your case, we can confirm that we have reshipped your order as agreed, and we are hopeful that this time you’ll have a smooth delivery experience.
Thank you again for your understanding, and we're truly sorry for the inconvenience you’ve faced. We aim to ensure you have a positive experience with us moving forward.
Conscious Items Team
This is a scam.
This is a scam.
I placed my order 6 weeks ago and they haven't even sent it. Nor have they investigated why my order hasn't been sent.
15 December 2024
Unprompted review
Reply from Conscious Items
Hi Tammy,
We sincerely apologize for the inconvenience and frustration this situation has caused. Your experience is not what we intended.
Unfortunately, the item you ordered went out of stock, and because we truly value our customers, we had hoped to restock it. However, despite our best efforts, we were unable to do so. We deeply regret that this was not communicated to you sooner.
To make things right, we have processed a full refund for your order. We truly appreciate your patience and understanding throughout this process, and we are very sorry for any inconvenience caused.
Conscious Items Team
A+ items
The multiple items I received were all beautiful and beautifully packaged! A+ Shipping took three weeks. You can access the shipping process online but the information it provided was somewhat cryptic. I would definitely still purchase from here again as long as I didn't have a deadline for the items to arrive
18 January 2025
Unprompted review
Reply from Conscious Items
Hi Linda,
Thank you so much for your wonderful feedback! We’re absolutely thrilled to hear that you loved the items and their packaging. It truly means a lot to us.
We completely understand that shipping time can be a concern, and we really appreciate your patience throughout the process. Your feedback is invaluable, and we’re always working to improve the clarity of our shipping updates to make things smoother for our customers.
We’re so happy to hear that you'd still consider purchasing with us again in the future. We’ll be here whenever you're ready!
Conscious Items Team
Unacceptable Delay and Lack of Communication Regarding My Order
Since December 18th, my order has been marked as "ready for delivery," and it was intended as a Christmas gift. It is now Friday, January 3rd, and I have yet to receive it. Despite sending multiple emails to the company, all I receive are promotional messages encouraging me to buy more products. However, there has been absolutely no update about when I will finally receive this order.
This level of customer service is unacceptable. Not only have I missed Christmas, but I also haven’t been able to deliver my gifts even after New Year’s. The lack of communication and professionalism is beyond disappointing.
3 January 2025
Unprompted review
Reply from Conscious Items
Hello Anna Maria,
Thank you for your review.
We deeply apologize for the delay in delivery of your order. Unfortunately, the logistics chain doesn't depend solely on us. However, we're always here to set things right.
Our team contacted you regarding this matter asking for more information about your order so we can do our best to help.
We're looking forward to your reply.
Feel free to contact us if you have any questions Our team is here for you.
Thank you for your patience regarding this matter. ✨
Said delivered but did not get anything
I ordered 2 selinite lamps …. They said it was delivered today…. I got no delivery at all! Have a front camera and there was no delivery… very hard to get in touch with them !! Not a happy camper right now
2 January 2025
Unprompted review
Reply from Conscious Items
Hello Joann,
Thank you for your review.
We're sincerely sorry to hear that and we deeply apologize for any inconvenice caused. Please rest assured that our logistics department is already investigating this case further with the carrier. 🙏
We appreciate you allowing us to make this right by reshipping your order free of charge. Please rest assured that we will closely monitor your parcel until it is successfully delivered, and be ready to help if anything happens along the way.
Please feel free to contact us if you have any questions.
Our team is here for you.
Thank you for your patience and understanding regarding this matter. ✨
3 weeks and still not shipped
I ordered items on 12/7/2024 and my wife ordered items on 12/9. It is 12/27 and we still do not even have any word that the orders have even shipped. I messaged the company on 12/22 and still have not reverify l received a reply.
27 December 2024
Unprompted review
Reply from Conscious Items
Hello,
Thank you for your review.
We deeply apologize for the delay in delivery of your order. Unfortunately, the logistics chain doesn't depend solely on us. However, we're always here to set things right.
Our team contacted you regarding this matter asking for more information about your order so we can do our best to help.
We're looking forward to your reply.
Feel free to contact us if you have any questions Our team is here for you.
Thank you for your patience and understanding regarding this matter. ✨
Undisclosed long shipping from china
When ordering items at the beginning of the month for Christmas the site said 5 to 8 day shipping. The tracking information is extremely limited and gives almost no information but as soon as I realized the items come from China I knew 5 to 8 days was not going to happen. It's now after Christmas, the items aren't here and the tracking gives so little info I have no idea when to expect them. My daughter ordered items for my wife on the 23rd from Etsy that arrived today. Go to Etsy unless you're willing to wait a month.
8 December 2024
Unprompted review
Reply from Conscious Items
Hi Brenden,
We sincerely apologize for the delay and truly appreciate your patience during this time. We completely understand how frustrating it must have been to wait for your order, especially when expecting it in time for Christmas.
After checking the tracking details, we can confirm that your package was delivered on December 31, 2024, and we know this wasn’t the timeline you were hoping for. We truly regret any inconvenience this delay may have caused. Unfortunately, the logistics chain doesn’t depend solely on us, and sometimes unexpected delays can occur.
To clarify, Conscious Items is an online shop based in the USA. Our craftsmen and our items come from different parts of the world, depending on the crystals. Some of our products are shipped from the USA, while others come from one of our skilled artisans in South America or Asia. No matter where they are shipped from, each piece is handcrafted with great care and made using hand-picked, genuine crystals.
We truly value our customers, and we apologize for any inconvenience caused. Please let us know how we can turn this experience around.
Conscious Items Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.