ConservatoryLand Reviews 632

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 108 reviews, reviewers overwhelmingly had a great experience with this company, praising the exceptional service and high-quality products from start to finish. Customers consistently highlight the professionalism and helpfulness of the staff, including sales, planning, and customer service teams, who provide excellent advice and support. Many appreciate the efficient installation process, often completed ahead of schedule by skilled and tidy installers who pay great attention to detail. The company's commitment to customer satisfaction is evident through daily follow-up calls and prompt resolution of any issues, ensuring a smooth and stress-free experience. However, some customers also noted issues mainly with design due to odd measurements from the surveyor, and a few experienced problems with leaking roofs and dangerous electrics shortly after completion. These reviewers also mentioned poor customer service in these instances, feeling their concerns were dismissed and promises did not match reality, leading to inconvenience and stress.

What people talk about most

Service

People report positive experiences with service, often describing it as amazing, excellent, and top-notch... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, professionalism,... See more

Product

Users describe positive interactions with product, with many customers expressing satisfaction with the... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting excellent communication... See more

Quality

Customers had positive experiences with quality, with many expressing delight and satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish conservatoryland were amazing. Charlie and his team were exceptional, turning up on time when they said . Small issues though no fault of them were resolved with help from electri... See more

Company replied

Rated 5 out of 5 stars

It is commonly known in selling that an agent will say "You'll remember the quality long after you've forgotten the price. However, its not the case with Conservatory Land. Not only do they provide a... See more

Company replied

Rated 5 out of 5 stars

I received a few different quotes to replace my lean to sunroom/orangery. Conservatoryland we're £2000 cheaper than the competition . I went with a lantern style roof which gave extra height... See more

Rated 5 out of 5 stars

Very impressed. The whole process was completed in weeks and I'm very happy with the result. From Day 1, I have been kept upto date with progress. ConservatoryLand staff have been most helpful and... See more

Company replied


Company details

  1. Conservatory Specialist

Written by the company

ConservatoryLand manufacture and supply bespoke conservatories at a fraction of the normal price. Use a ConservatoryLand Approved Installer or build your own.


Contact info

4.8

Excellent

TrustScore 5 out of 5

632 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Good quality conservatory

The instant quote system on the website is very convenient to understand the estimated while the sales team followed up very well.

And the installers assigned to us are really good, they measured the exact size and explained how big we could install and then built the conservatory in 2 days.

Now in this summer we are able to enjoy the additional space with great sunshine/day light, highly recommend!

1 April 2025
Unprompted review
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Reply from ConservatoryLand

Thank you for taking the time to share your experience with us. We are grateful for your feedback.

Rated 5 out of 5 stars

I had my Conservatory installed 12th…

I had my Conservatory installed 12th December 2024 and i obsolutely love my new extra living space .
From the start Simon mellor was very understanding and helpful
The installer Charlie was very professional and has good communication skills , he respect my property and provide exceptional services he went above and beyond to meet my needs ,
I really appreciate the smooth and efficient installation process which now gives me an extra living space also allows me to use the outside utility room which now include in the house
I would highly recommend Conservatory Land to anyone , great services from the team which exceed my expectations

Jenny
( Blackpool )

12 December 2024
Unprompted review
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Reply from ConservatoryLand

Thank you so much for your positive feedback. We are pleased you had a great experience.

Rated 5 out of 5 stars

Our orangey

We are very pleased with our orangey your service was first class and so was the men that fitted it would recomend it to all who ask

25 April 2025
Unprompted review
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Reply from ConservatoryLand

Thank you so much for your positive feedback. We are pleased you had a great experience.

Rated 5 out of 5 stars

Extra Space.

The conservatory arrived at the arranged date and was then installed exactly as we requested.

12 March 2025
Unprompted review
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Reply from ConservatoryLand

Thank you for taking the time to share your experience with us. We are grateful for your feedback.

Rated 5 out of 5 stars

Good service

Good service, on time, value for money.

2 March 2025
Unprompted review
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Reply from ConservatoryLand

Thank you for your review. We really appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

A Totally Professional & Excellent Service

From the very begin, the entire team made the process easy and simple. we needed to add and change our design several times and nothing seemed to be a problem. The approved contractor was FANTASTIC and professional. Karen at the Customer service Department was both supportive and was transparent in communication. I can not recommend Conservatoryland any more. 10/10

29 April 2025
Unprompted review
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Reply from ConservatoryLand

Thank you so much for your positive feedback. We are pleased you had a great experience.

Rated 5 out of 5 stars

Really pleased with the whole process

Really pleased with the whole process. The designer listened to my requests. Made changes to suit and it all arrived as promised. Danny arrived to put it all together and in 3 days it was almost complete. Looks amazing. I went for an additional cover giving the dogs a dry area in the garden.

10 April 2025
Unprompted review
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Reply from ConservatoryLand

We are glad we were able to meet your expectations. It means so much to us when customers share their experiences.

Rated 5 out of 5 stars

Excellent customer service My experience dealing with this company…

My experience dealing with this company has been really great. I especially appreciate the customer service skills displayed by Mr Sean Carter. He was very professional, polite and answered my questions very patiently. To be perfectly honest, His attitude was the main reason I chose Conservative Land.
I happily recommend this company to anyone who needs to build a new conservative.

3 April 2025
Unprompted review
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Reply from ConservatoryLand

Thank you so much for your positive feedback. We are pleased you had a great experience.

Rated 5 out of 5 stars

Smoother then I ever imagined

All I can say is that Conservatory Land have made my dream conservatory come true. I had a project support advisor who made sure the whole process went smoothly from start to the very end. The tecnical assistance was second to none and fully understood my needs and were there throughout. The information and guidance notes cover every question you may have and if there was anything else, I'd just pick up the phone and clarify anything I was not sure about.
The delivery was smooth and I was advised every step of the way.
In a nutshell, the whole experience was much smoother then I imagined.
A massive thanks to the whole team at Conservatory Land for making my vision come true.

14 March 2025
Unprompted review
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Reply from ConservatoryLand

Thank you so much for your positive feedback. We are pleased you had a great experience.

Rated 1 out of 5 stars

Buyer beware

Buyer beware. Read all the 1 Star reviews before buying. We thought we were alone with the nightmare of their approved Installers. Now we know we are not the only ones who have been let down by this company, who are happy to take your money, but do not care if the work is completed.

1 September 2024
Unprompted review
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Reply from ConservatoryLand

Good morning, please could you call us on 01623 488754 so we can have a look at the issue that you have had, we are more than happy to try and help you. Thank you

Rated 5 out of 5 stars

Great product and great customer service…

Great product and great customer service. I cannot say enough good things about ConservatoryLand and the company itself. From the initial quotes through to post build customer service, (Karen P is amazing!), we were so happy with what ConservatoryLand had to offer.

A few snags post build were sorted as quickly as possible, this just showed what a great company they are with every endeavour to sort out any issues.

These guys could not do enough to give us all the information we needed prior, during and post build. The finance offers are really flexible and the product itself was perfect and as described. Highly recommend.

27 February 2025
Unprompted review
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Reply from ConservatoryLand

Thank you so much for your very kind review, we are happy that we were able to sort out the issues that you experienced. We hope that you enjoy your lovely added space.

Rated 1 out of 5 stars

Conservatoryland.

Update - I have been waiting for resolution of my concerns and to this day I am still waiting. I have therefore put my feeback back up today 8th May 2026.

I was very happy with my orangery but I have since discovered multiple problems with the conservatory and have been trying to politely liaise with Conservatoryland to resolve these issues without success. They sent an engineer Anthony on Friday for the 2nd time to my house and since he came the conservatory is now leaking water when it rains.

They sent a new manager Garry and 1 year later the problems persist. He then gives a date to come back in April 2026 to resolve issues and on the date - he does not show up. Not only does he not show up- they don' t even ring or make contact to say they cant make the arranged appointment

They do not tell you that they DO NOT build conservatories themselves - all they do is sell you the materials to build. They then send you an independent window fitter who is self employed who does not seem to be properly qualified or properly trained because I cant find any evidence that the this person belongs to any government or any regulated building scheme. Their builder destroyed my kitchen sink and I had to find someone to repair my kitchen sink, he destroyed electric sockets/plugs in my house, I am still waiting for these to be repaired.

Danny -The installer from Bridgewater -Somerset - has been very dishonest about a lot of things. When I asked him to repair the problems identified, he made his website and facebook profiles private so that I could not give him a review and I think he believes that he can mess up my house and then either deny everything or just disappear and theres nothing that can be done about it.

I now wish I had gone with another national company - Eurocell. I think I would have had a far better experience than what I have experienced with this company.

23 January 2025
Unprompted review
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Reply from ConservatoryLand

Good morning as discussed just now, this is in hand at the moment and we will get these issues sorted out for you.

Rated 5 out of 5 stars

Brilliant company to buy from.

The experience right from the design with Conservatoryland to when the installers fitted our conservatory has been exceptional.
It has been so easy throughout the process.
The people at the company have made everything so stress free and they were so helpful and friendly.
The two guys who installed it Dave and Rob from Affordable Windows were brilliant, they worked so hard getting the job done in 3 days instead of the 4 they thought it would take.
It was a pleasure to have them working for us.
I can't stress how good the conservatory looks and it is so much cheaper than a lot of others on the market.
Thank you to all at Conservatoryland and Affordable Windows for a job very well done.
I would strongly recommend this company to you if you are thinking of buying one.

3 February 2025
Unprompted review
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Reply from ConservatoryLand

Thank you so much for your positive feedback. We are pleased you had a great experience.

Rated 5 out of 5 stars

They made all so easy

They made it all so easy. Communication was superb every step of the way. All delivered effortlessly and on time. Installers superb lovely people. The new conservatory is the envy of the neighbours and we love it and at half the cost of competitors! Superb.

6 February 2025
Unprompted review
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Reply from ConservatoryLand

We are glad we were able to meet your expectations. It means so much to us when customers share their experiences.

Rated 5 out of 5 stars

AMAZING EXPERIENCE ALL THEOUGH

From enquiry to order to delivery and fit out, it has been a very professional and caring approach. Even for a first timer like me for such work, it has been a joy in each interaction. Work done is immaculate and recommendation for the builder was also so good. Overall, a timely, quality and professional experience of highest standard.

4 February 2025
Unprompted review
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Reply from ConservatoryLand

Thank you very much for your positive review. It means a lot to us knowing our customers are getting the best product and service.

Rated 5 out of 5 stars

Very pleased with our conservatory

Very pleased with our conservatory. Great customer service from start to finish. Our fitter Kevin was a really nice man. And completed on time, even though the weather was against him. Would highly recommend conservatoryland.

24 January 2025
Unprompted review
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Reply from ConservatoryLand

We are glad we were able to meet your expectations. It means so much to us when customers share their experiences.

Rated 5 out of 5 stars

Very pleased with new conservatory

Very pleased with new conservatory.
HMD HOME IMPROVEMENTS did an excellent job.
Thanks for your help and recommending the above installers. No problems experiencing delivery and quality

16 January 2025
Unprompted review
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Reply from ConservatoryLand

Thank you so much for your positive feedback. We are pleased you had a great experience.

Rated 5 out of 5 stars

Excellent design service

Excellent design service. Very competent, comprehensive and professional in design, delivery and above all, thanks to Karen, customer service.
The conservatory has been in a year and has transformed our two bed semi following a failed sale.
Christmas was absolutely delightful with our whole twelve strong family fitting round the table in our new conservatory/dining room/morning room.

13 January 2025
Unprompted review
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Reply from ConservatoryLand

Thank you so much for sharing your experiance with us, we are delighted that you love your new space, you were a pleasure to deal with.

Rated 5 out of 5 stars

Good Quality Conservatory

Becky in the sales team listened to us drew up plans within minutes. she made recommendations but didn’t try and hard sell. I had last minute doubts on the day of ordering but Neil in planning drew me up a couple of variations and was not at all angered when i stuck to the original plans. Everything went smoothly all dates and times were adhered to the fitters were brilliant and did a fantastic job. My overall impression was that everyone involved just wanted to make sure we were Happy with everything.

16 October 2024
Unprompted review
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Reply from ConservatoryLand

We are glad we were able to meet your expectations. It means so much to us when customers share their experiences.

Rated 5 out of 5 stars

Very pleased with our conservatory

We are so pleased with our conservatory, it was ordered and built within 6 weeks. Everything is perfect. The fitters were really good and didn’t stop working all day to get it built. Material are high quality. The overall prices are very reasonable. They always answered any queries we had. I would recommend conservatoryland to everyone who are looking to get conservatory at home.

18 December 2024
Unprompted review
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Reply from ConservatoryLand

Thank you very much for your valued review, its great to know that you are happy with your new Conservatory.

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