Bilel Chouaibi is truly amazing! From the very beginning, he was patient, kind, and took the time to explain everything in detail. My experience with him has been absolutely wonderful ,he isprofessio... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My experience has been nothing but amazing. I was hesitant and scared to talk about my financial situation but after speaking to Keirston , he made me feel at ease. He was empathetic, kind and list... See more
Company replied
They have been a saving grace for me; their service has been invaluable. Before contact Consolidated Credit I had over 30k in debt and even making over 1000.00 in payments every month, after 2 years m... See more
Company replied
Honestly i don't think I'd ever get out of my 60k in credit debt without consolidated credit. An incredible option for those of us in crippling debt. Also very kind, understanding staff.
Company replied
Company details
About Consolidated Credit Canada
Written by the company
Call us today at 1-844-237-4812 to begin your path towards freedom from debt.
Consolidated Credit Counseling Services of Canada Inc. is a national non-profit credit counselling organization that educates consumers about personal finance and has helped over 500,000 Canadians tackle their debt. Consolidated Credit’s unbiased debt-counselling service offers alternatives to help people get their debts under control. Alongside consolidating payments, Consolidated Credit’s counsellors focus on education and understanding. Strategies include teaching basic, but vital concepts, such as how to budget, understanding credit, and how to manage money.
Consolidated Credit Counseling Services of Canada Inc. is a national non-profit credit counselling organization that educates consumers about personal finance and has helped over 500,000 Canadians tackle their debt. Consolidated Credit’s unbiased debt-counselling service offers alternatives to help people get their debts under control. Alongside consolidating payments, Consolidated Credit’s counsellors focus on education and understanding. Strategies include teaching basic, but vital concepts, such as how to budget, understanding credit, and how to manage money.
BBB Accredited Business
Written by the company
Contact info
505 Consumers Rd, Suite 400, M2J 4V8, North York, Canada
- 1-844-237-4812
- inquiry@consolidatedcredit.ca
- consolidatedcredit.ca
4.8
Excellent
7k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Consolidated Credit Canada
Dear Angel,
We strive to provide responsive, helpful service and are glad that's been your experience! If you ever recommend us to anyone, tell them to call 855-237-3337.
Reply from Consolidated Credit Canada
Hi Daniel,
Our teams work hard to help as many people as possible achieve their financial goals and we're glad they had the solutions you were looking for! Help your friends and family achieve financial security by referring them to us. Have them call 855-237-3337 for a free consultation!
Reply from Consolidated Credit Canada
Hi Brad,
We strive to deliver stellar customer service and are happy to hear that's what you've received! Thank you for choosing us as a partner in your financial journey. Help your friends and family by referring them to us, have them call 855-237-3337 for a free consultation.
I highly recommend them.
I've been using them for over a year. Consolidated was very helpful and accommodating as I work through my financial issues. I highly recommend them. Best decision I made.
3 November 2025
Reply from Consolidated Credit Canada
Hi Tracy,
We're happy to be working with you and are pleased to know you've enjoyed the program over the last year! Thank you for the feedback. If you ever recommend us to anyone, tell them to call 855-237-3337.
Shalaiya was very helpful and patient…
Shalaiya was very helpful and patient with me. She walked me through everything clearly and was very pleasant to deal with.
30 October 2025
Reply from Consolidated Credit Canada
Dear RD,
We're excited to have you working with us and it's a treat to know Shalaiya was so helpful during your call! If you ever recommend us to anyone, tell them to call 855-237-3337.
Very consistent and super helpful.
17 October 2025
Reply from Consolidated Credit Canada
Hi Anonymous,
We appreciate your feedback and are glad you've been receiving the high level of service you deserve! If you ever recommend us to anyone, tell them to call 855-237-3337.
This consolidated credit platform is…Affordable
This consolidated credit platform is really helpful because it's allowing me to afford the monthly payment. Without this program, i think it's hard to afford.
1 September 2025
Reply from Consolidated Credit Canada
Dear Joyce,
We understand how difficult living with debt can be, especially when caught between inflation and high interest rates. We're happy to be able to assist you! Help your friends and family by referring them to us, have them call 855-237-3337 for a free consultation.
Reply from Consolidated Credit Canada
Hi Jonathan,
It's a treat to hear the program has been providing you real help! We're glad to be working with you. We’ve provided free financial counselling for more than half a million Canadians. Refer your friends and family to call us at 855-237-3337 so they can be helped next!
Thank you!
Everything has gone very smoothly and your customer service has been great! I appreciate your service very much. Tiffany was efficient and helpful today.
14 October 2025
Reply from Consolidated Credit Canada
Dear Christine,
We're delighted to hear your program is going well and that Tiffany has been helpful for you! Thank you for the review. If you ever recommend us to anyone, tell them to call 855-237-3337!
They have been easy to deal with when I…
They have been easy to deal with when I have had to contact them. Everything that was supposed to happen has.
6 June 2025
Reply from Consolidated Credit Canada
Hi C. F.,
We appreciate you sharing your experience and we're glad you've consistently received the high level of service you deserve! Help your friends and family achieve financial security by referring them to us. Have them call 855-237-3337 for a free consultation!
Reply from Consolidated Credit Canada
Hi Lauri,
If you're have any questions about your program, account, or our communications with you, please contact client services at 800-656-4049 so that we may assist you in detail! We hope to hear from you soon.
They have been wonderful helping me…
They have been wonderful helping me close off some of my debt. Thank you!
2 October 2025
Reply from Consolidated Credit Canada
Dear Stephanie,
It's a pleasure to work with you and we're so glad the program has been helpful in your financial journey! Thank you for choosing us as a partner. Help your friends and family by referring them to us, have them call 855-237-3337 for a free consultation.
Reply from Consolidated Credit Canada
Hi Mathew,
Thank you for sharing your experience. We're glad the program and online portal are easy and convenient! We’ve provided free financial counselling for more than half a million Canadians. Refer your friends and family to call us at 855-237-3337 so they can be helped next!
Caused more problems than it will solve
Took 2 months for the accounts to be actioned. When they were actioned, no notification was given to me and the bank closed my checking account the day before my paycheck was to be deposited. Created horrible issues in my life. When on the phone with consolidated credit, they said it was my fault for having a negative balance; however,if they had have explained that would result in closure I would have payed more attention and added more funds to the checking.
25 September 2025
Unprompted review
Reply from Consolidated Credit Canada
Hi Kevin,
We regret to hear about your experience your program had completed in a better way. We understand your frustration but are clear during the enrollment process that you should maintain your current payment schedule until an agreement is reached with your creditor and the newly-negotiated interest rate and payment amount is officially enacted. We do wish that the next steps in your financial journey help in meeting your needs and goals.
Reply from Consolidated Credit Canada
Hi Trigger,
We appreciate the opportunity to work with you and are glad you're finding our program helpful! Thank you for taking the time to leave a review. If you ever recommend us to anyone, tell them to call 855-237-3337!
Honestly i don't think I'd ever get out…
Honestly i don't think I'd ever get out of my 60k in credit debt without consolidated credit. An incredible option for those of us in crippling debt. Also very kind, understanding staff.
16 September 2025
Reply from Consolidated Credit Canada
Dear Erica,
Getting out from under that much debt is an incredible achievement and we're so proud of your effort and dedication! It's a delight to have been your partner and we wish you the best now that your goal has been achieved. Help your friends and family by referring them to us, have them call 855-237-3337 for a free consultation.
Always very easy to use!
Thank you for being so easy to use and the team always being so helpful!
17 September 2025
Reply from Consolidated Credit Canada
Hi Lee,
Thank you for the kind words and thank you for choosing us as a partner in your financial journey! We're excited to be working with you and can't wait to see the progress you'll make in the program. We’ve provided free financial counselling for more than half a million Canadians. Refer your friends and family to call us at 855-237-3337 so they can be helped next!
Great experience so far
15 June 2025
Reply from Consolidated Credit Canada
Dear Henry,
It's a pleasure to know you've had an enjoyable experience with us! We appreciate your feedback and are always available if you have any questions or need extra help in the future. If you ever recommend us to anyone, tell them to call 855-237-3337!
Thanks
I felt a huge relief and that my needs mattered
Very pleasant and knowledgeable
3 September 2025
Reply from Consolidated Credit Canada
Dear LL,
We strive to deliver exceptional customer service and effective programs and are pleased to hear that's what you received! We're excited to be working with you. We’ve provided free financial counselling for more than half a million Canadians. Refer your friends and family to call us at 855-237-3337 so they can be helped next!
Reply from Consolidated Credit Canada
Hi Leon,
We're delighted to hear you're totally satisfied with your experience! We appreciate you taking the time to leave us a review. If you ever recommend us to anyone, tell them to call 855-237-3337!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.