Constellation Agency Reviews 11

Avoid at all costs!
As part of a large catering organisation we use this appauling agency who send unqualified people to a fast paced prestigious site in Newmarket. They have no catering experience let alone catering qualifications. So far, we’ve had a footballer and bio chemist, to name but a few.
It is impossible to speak with them on the phone as they use a ridiculous middle man who only emails. We have asked for continuity until we fill a vacancy but they keep sending different people the whole time.
Never worked with such an unprofessional agency and we are now looking to replace them

Very bad agency to work with … you sign the contract and there is no jobs available for you I’m just waste my time don’t work for this company

Really bad agency , even if you book a shift 1 ,2 weeks ahead it's going to be declined..just a waist of time...bhh

SCAMMERS !
Bought a product and told the wouldn't ship it with a years insurance for over €250 ! Then they wouldn't return the goods to the seller so I'm down over €100 !!!

My experience with Francesca has been frustrating and unprofessional. We had an appointment scheduled, but she did not call me at the agreed time. Instead, she called the following week without confirming if I was available. This kind of behavior is disruptive and disrespectful, especially considering I have a busy schedule and need to plan my time effectively.

To make matters worse, I received a sudden rejection email without any prior indication, which was unexpected and confusing. The lack of communication and professionalism is disappointing.

I hope this feedback is taken seriously, and improvements are made in communication and scheduling processes.

Terrible company to work for. There are plenty of other temp agencies I’ve worked for who are all miles better than constellation so definitely apply elsewhere if you’re looking for that sort of work. I’m based in London and they put a few shifts on their app every few days and I’ve applied for 100+ shifts and gotten maybe less than 10. Other agencies have given me maybe 50% of the shifts I’ve applied for. When I applied to work for this company, the role was falsely advertised and claimed I would be able to get consistent shifts at a specific location however I have not been given a single shift for this location. Managers I’ve worked for have been verbally abusive and discriminatory, payment is not given on time, and contacting the company about any issues is near impossible. For the sake of your own sanity, DO NOT WORK HERE!!!!!!

Do NOT be fooled by the 4.1 stars on glasses door or whatever that website is called. If you’re in the teen years up to 19 or 20 please don’t enslave yourself to these jobs for a year or more. Better off working for a few weeks to months then quitting and moving on immediately(which I am planning to do). Inconsistent but decent pay,terrible and impatient managers who have no care or self aware for those beneath them, lack of shifts(this comes down to location) and poor conditions. Don’t even get me started on the subtle racism and discrimination.
Not to mention you can get taxed without warning at all. Also, the no pay on time or no pay at all issue must be universal at this agency since I’ve heard from other co workers in some over areas that they’ve kinda experienced the same thing and had to wait even up to a month to receive their payslips. The only reason why I would recommend this job at all is if you’re in a desperate situation for money for a certain period but only at the cost of your mental health and stress.

My best friend worked a 10 hour shift at edgbaston cricket ground 5 weeks ago and still as not been paid, she spent days chasing it up,and still not paid,it's disgusting and the company should feel ashamed of themselves,it's breaking the law no one work's and doesn't get Paid, I've told my friend to get the ones omdesman to write to them to lay down the law,the place needs to be shut down it's clearly illegal what they are doing,my friend is not doing anymore shifts untill she gets paid.

My daughter worked for constellation at Edgbaston cricket ground in July 2022 from 8am-10pm. She was never paid and after numerous phonecalls, emails and text messages and being told it would be red flagged and dealt with, she still has not been paid, and no one from constellation has bothered to contact her to resolve this. It seems they take advantage of young people. This is very unprofessional and extremely worrying, that this company exploit teenagers in some of their first jobs. Not good at all and this matter needs to be addressed, for non-payment of shifts has happened to many young employees under constellation and when trying to chase it up, they have been blanked by this company.

Amazing company who truly cares about it's customers and employees. Growing rapidly and their tech is incredible. There is nothing like it!

We understand that the company has high profile clients, but a client is still a client and their associates shouldn't be discriminating. They should accommodate every client that asked for an inquiry/recommendation whoever they are. The client understands that it will require a plenty amount of money, and they obviously have the budget for that. So just be nice, do your job right, because we can pay.