The most appalling company in existence. They were supposed to act on my behalf for PPI. 6 years later I am still awaiting for a final outcome. CRS don't take responsibility for their failure to act i... See more
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See what reviewers are saying
This company is crap they are chasing my husband for money he has not received we keep getting demanding letter from a company they use the money they claimed back went straight to the official receiv... See more
Paid my 26$ for an unlock waited two days the. They said its successful bit now I'm being charged an extra 79 $ scam scam scam !!! worst company yet! I want my money back wasted my time fake adds of... See more
It took a lot longer to arrange the refund [initially they said about 3 months but it ended up being more like 10 months] and once it came through, their commission [or fee] is set at 24% of the value... See more
Company details
Written by the company
We are highly experienced claims management specialists, offering a tailored PPI refund service under our No Win No Fee agreement.
Contact info
15 Telford Court, NE61 2DB, Morpeth, United Kingdom
- 01661 678007
- info@consumer-refund.org
- consumer-refund.org
1.9
Poor
992 reviews
Hasn’t replied to negative reviews
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Thank you for your service
Thank you for your service - very swift and professional
24 August 2019
Unprompted review
PPI Claim
Contacted Consumer Refund Service as regards PPI. Paperwork submitted by same to relevant Bank and didn’t have to do much save for responding to any queries required. Problem resolved eventually and can say that I was truly appreciative of the effort put in on my behalf.
24 August 2019
Unprompted review
Consumer Refund Service and PPI Claims
I found Consumer Refund Service extremely helpful in claiming any PPI due to me. At times it seemed the process was very slow, but this may have been due to the investigative requirements of the procedure.
24 August 2019
Unprompted review
No problems with any of my transactions
24 August 2019
Unprompted review
Easy to use.
Easy to use, great communication, they found PPI we did not know we had.
A GREAT SERVICE.
24 August 2019
Unprompted review
No fuss just gets on with the matter in…
No fuss just gets on with the matter in hand
24 August 2019
Unprompted review
would not have bothered with ppi claim…
would not have bothered with ppi claim myself but thought why not?
payout was a nice unexpected bonus.
24 August 2019
Unprompted review
A straightforward service approached me…
A straightforward service approached me professionally and did all the work for my PPI claim. Responsive service with a successful outcome.
24 August 2019
Unprompted review
All the sfaff are knowledgeable and…
All the sfaff are knowledgeable and helpful both in regard too work and helpful in every way.
23 August 2019
Unprompted review
Found ppi i didnt know i had and got…
Found ppi i didnt know i had and got me my money back. Great help. Thanks
23 August 2019
Unprompted review
Simple to use and understand
Simple to use and understand, would recommend.
23 August 2019
Unprompted review
Consumer Refund Service dealt with my…
Consumer Refund Service dealt with my claim for Ppi compensation in the most professional, speedy and confidential manner. They succeeded in getting repayment of a considerable amount from several banks and building societies I had used over many many years.
23 August 2019
Unprompted review
The whole process has been done quickly…
The whole process has been done quickly and efficiently and we have been kept informed every step of the way.
We are extremely impressed with the way our refund has been handled.
23 August 2019
Unprompted review
I found the whole refund process…a bit long but worth it.
I found the whole refund process efficient, a bit strung out but very happy with the overall outcome.
23 August 2019
Unprompted review
Well done C.R.S
Definitely recommend this company they found policies that our lenders said we didn't have So the money we got back was entirely down to them so had no qualms about paying the fee
23 August 2019
Unprompted review
Sincere service with excellent…
Sincere service with excellent communications.
Located PPI that we could not find.
Thank-you
23 August 2019
Unprompted review
Excellent company
23 August 2019
Unprompted review
Excellent service
Excellent service, and always keep you informed on what’s going with the claim, I’ve received nearly £10.000 in the last few months.
23 August 2019
Unprompted review
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