The most appalling company in existence. They were supposed to act on my behalf for PPI. 6 years later I am still awaiting for a final outcome. CRS don't take responsibility for their failure to act i... See more
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See what reviewers are saying
This company is crap they are chasing my husband for money he has not received we keep getting demanding letter from a company they use the money they claimed back went straight to the official receiv... See more
Paid my 26$ for an unlock waited two days the. They said its successful bit now I'm being charged an extra 79 $ scam scam scam !!! worst company yet! I want my money back wasted my time fake adds of... See more
It took a lot longer to arrange the refund [initially they said about 3 months but it ended up being more like 10 months] and once it came through, their commission [or fee] is set at 24% of the value... See more
Company details
Written by the company
We are highly experienced claims management specialists, offering a tailored PPI refund service under our No Win No Fee agreement.
Contact info
15 Telford Court, NE61 2DB, Morpeth, United Kingdom
- 01661 678007
- info@consumer-refund.org
- consumer-refund.org
Hasn’t replied to negative reviews
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People also looked at
5 star service
I did not believe I had ever paid PPI…
I did not believe I had ever paid PPI so when Consumer Refund Service found over £8,000 that I was due back I was absolutely delighted! Well worth taking that initial step
Efficient Customer Care
I found the whole experience with the Condumer Refund Service not only rewarding in a financial sense, but also in a customer relationship attitude. There were successes and dissapointments along the way with regard to PPI claims but the latter were explained fully and empathetically. And I think that's very much an attitude that customers respond well to. Thankfully the successes far outweighed the dissapointments.
PPI Claim
Very efficient, would have been good if they did not charge so much. Have to be philosophical and have the opinion that without their help I probably would not have bothered.
Manage to get me money back from my…
Manage to get me money back from my credit card I have had for years, and have another case pending. They where quick and kept me informed at various stages so well done
the service was good apart from the…
the service was good apart from the many half hour phone calls from
the bank it seems like I did all the work and they just set up the phone interviews and having to pay vat when you can not get it back in stead of it being zero rated
Excellent service with even better…
Excellent service with even better results!!! They did everything I hoped for in an easy and professional manner... I can not thank them enough!!!
would recommend
Excellent service from start to finish always kept up to date with how search was going would recommend
PPI refunding
was sceptical of getting anything back through PPI, but ended up with a lot more than I ever thought!
CRS had a lower percentage fee than most others, so all good!
Whole heartedly recommended.
From the initial enquiry all through to the completion and payout from 2 lenders who I wasn’t even aware that I had had PPI with the whole process of dealing with Consumer Refund Service was faultless and efficient. I found them to be fair and trustworthy and wouldn’t hesitate to recommend them.
Very helpful understands what needs to…
Very helpful understands what needs to be done,forms easy to read and full in. Everybody I spoke to were excellent,and kept you informed about what was happening right through the process
Excellent service from Consumer Refund…
Excellent service from Consumer Refund Service. They found many instances of PPI that we did not know had been taken from accounts and subsequently obtained for us unexpected compensation that has been now used on home projects.
Would recommend them highly to any future clients.
First class!
Excellent service and always ready to help during the claim process. Well worth the money!
Just a very good service
Good service one or two glitches but considering very satisfied
Simple Go for it !
Simple , direct and efficient. Communication was first class at each and every stage of the process.
Good Words
We have only good words to say about Consumer Refund Org, they used the little information we were able to provide and managed to retrieve funds from sources that previously made no attempt to contact us about a reviewed settlement. All I can say further, it has been our good fortune to have chosen this company.
Quick reliable and honest service
Very effective and easy to use
Very effective and easy to use. Great service
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