Consumer Claim Line Reviews 

62
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had given up all hope of getting my money back I had invested when several companies said they could help then pulled out,then I got in touch with Cp financial claims took my case on they kept me... See more

Rated 5 out of 5 stars

the best payday claim company i have come across.they charge %36 but is value for money i had two case with them and they refunded all the interst for me in no time.their customer service is excelent,... See more

Company replied

Rated 5 out of 5 stars

I did not know I could get a refund so when payday claims came along through a friend's notification I gave it a try. Am absolutely delighted. One loan reduced and stopped completely and another cash... See more

Company replied

Rated 4 out of 5 stars

The refund was great, however, when the invoice came for payment it kept threatening me with legal proceeding even though I had written confirmation that I could pay in instalments. I have paid tod... See more

Company details

Information provided by various external sources

Consumer Claim Line handles PPI Claims.


Contact info

4.8

Excellent

TrustScore 5 out of 5

62 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(62)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Pemberton secured me over £1700 from a…

Pemberton secured me over £1700 from a Payday loan company.

The fee's are slightly high at 30% but the service could not be faulted.

28 June 2018
Unprompted review
Consumer Claim Line logo

Reply from Consumer Claim Line

Thank you for your review!

We always try to provide the best service at all times and we're glad you received a refund.

Regards

Payday Claim

Rated 5 out of 5 stars

Highly recommend.

I barely had to do anything other than signing a few forms and within a few weeks I had a refund in my account. No hassle, no fuss. I would definitely recommend pembertons, they do what they say unlike a lot of companies.

14 June 2018
Unprompted review
Consumer Claim Line logo

Reply from Consumer Claim Line

Thank you for your review Tybee,

We always try to make our service as easy as possible for our clients.
We're glad you received a refund.

Regards

Payday Claim

Rated 5 out of 5 stars

Great service still awaiting on 2no…

Great service still awaiting on 2no claims so hopefully the service and communications will be as on point as experienced to date.

29 May 2018
Unprompted review
Consumer Claim Line logo

Reply from Consumer Claim Line

Thank you for your review Stuart!

We always try to provide the best service at all times and we're glad you received a refund.

Regards

Payday Claim

Rated 5 out of 5 stars

Excellent company process from their…

Excellent company process from their side very quick and efficient, regular updates and very nice friendly customer service team, would definitely recommend 😁

27 May 2018
Unprompted review
Consumer Claim Line logo

Reply from Consumer Claim Line

Thank you for your review Lisa,

Always nice to see good reviews :D

Regards

Payday Claim

Rated 5 out of 5 stars

From not realizing I could claim a…

From not realizing I could claim a penny back to receiving over £1100 take home cash has been so simple and hassle free. All hell and guidance has been very much appreciated. Lee Jackson in particular, quick and simple phone calls made the whole evolution trouble free.

Thank you

26 May 2018
Unprompted review
Consumer Claim Line logo

Reply from Consumer Claim Line

Thank you for your review Dan!

Not bad for a few forms and a couple of calls :)

Regards

Payday Claim

Rated 4 out of 5 stars

Very good service but personally found…

Very good service but personally found it difficult to get my phone calls answered. I must have called over 20 times but only got through 4 times. Other than that they have been great

25 May 2018
Unprompted review
Consumer Claim Line logo

Reply from Consumer Claim Line

Thank you for your review Matt.

We always try to provide the best service at all times. If you had difficulty getting through, we apologise.
It may have been due to high call volumes.

Regards

Payday Claim

Rated 3 out of 5 stars

fab at getting the money from the…

fab at getting the money from the lender. would have been better if their fee was taken before giving the refund

trying to find the fee 4 wks after receiving the refund is rather hard

25 May 2018
Unprompted review
Consumer Claim Line logo

Reply from Consumer Claim Line

Hi Julie

I am so sorry that this has happened.
We never expect a client to pay us until they have received their refund or reduction.

I would like to discuss this in more depth as this shouldn’t of happened.

Many thanks

Shaun

Rated 5 out of 5 stars

Highly recommended

Really efficient service. Reminder invoices can be annoying but communication with the company is good regarding this. ‘You make no payment until the money is in your account’ - they are quick to then chase up these companies for you.

Would recommend strongly.

20 May 2018
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent
I was advised by Littlewoods that I didn't have a claim.
By using Pemberton I have just received a cheque from littlewoods for over a thousand pounds.
Thank you very much....

18 May 2018
Unprompted review
Rated 5 out of 5 stars

I believe it was conducted very well

I believe it was conducted very well, communication via phone could of been better as I left several messages and never received a call back. Otherwise the whole process was great. I would like to receive conformation of my invoice has been paid via email.
Thank you for your help

17 May 2018
Unprompted review
Rated 4 out of 5 stars

The refund was great

The refund was great, however, when the invoice came for payment it kept threatening me with legal proceeding even though I had written confirmation that I could pay in instalments. I have paid today but by the time I get paid I will incur £10 worth of overdraft charges which I cannot really afford but do not want it to go to court.

Many thanks,
David

17 May 2018
Unprompted review
Rated 5 out of 5 stars

I have just applied for the claim…

I have just applied for the claim around February. Actually i wasn`t so hopefull. But after 7/8 weeks later, i have started to receive emails and offers from the lenders. So far i got £3000 before company fees. Allthough if i haven`t applied, i wouldnt receieve penny. And the money would be stayed with the lender forever :)

Company is very good. Colleagues very helpfull and response quick

27 April 2018
Unprompted review
Rated 4 out of 5 stars

Excellent.

Very good company to help your PPI or Payday loan refunds. Keep you updated, good helpful staff who give you honest advice. Had 100% success so far with hopefully more to come.

26 April 2018
Unprompted review
Consumer Claim Line logo

Reply from Consumer Claim Line

Thank you for the review Gary.
What could we have done to have made it a 5* Review?

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look