Consumers Energy Services Reviews 

3,987
TrustScore 4.5 out of 5

4.6

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Rated 1 out of 5 stars

Can I rate any lower? This company promised government rebates, reduced bills and neither happened. We paid a lot of money, the bill says extended warranty and now they say no further service will b... See more

Rated 1 out of 5 stars

Money stiller, set me on $5000 don't want give me money back , please don't take there servis ,you can lose more money, no worth.

Rated 1 out of 5 stars

This Place has taken money from my elderly parents and after asking for it to be returned due to no action they stopped returning her emails and calls !! Has anyone else had this experience ? As a bus... See more

Rated 4 out of 5 stars

I'm soon to be 76,I find difficult making ends meet ,have worked since about 13 yrs. Old never imagined I would have to struggle like this ,my home is a very modest bungalow but still get charged high... See more

Company details

  1. Green energy supplier
  2. Energy Equipment and Solutions
  3. Solar Energy Company

Written by the company

Consumers Energy Services helps businesses and homeowners save money on their energy bills by identifying ways to reduce energy consumption and increase the efficiency of their systems. We offer a range of services, including energy audits, equipment upgrades, and the installation of energy-saving technologies. Our team of certified professionals will work with you to develop a customized plan to improve your energy efficiency and reduce your carbon footprint. With our expertise and proven track record, we can help you save money and make your home or business more sustainable.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.6

All reviews

(3,987)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Carbon tax rebate

The carbon rebate helps my family get through the year

30 March 2025
Unprompted review
Consumers Energy Services logo

Reply from Consumers Energy Services

That’s great to hear! The carbon rebate is designed to help families like yours, and we’re glad it’s making a difference. Thanks for sharing your experience!"

Rated 5 out of 5 stars

You give me hope for my future

You give me hope for my future

29 March 2025
Unprompted review
Consumers Energy Services logo

Reply from Consumers Energy Services

That truly means a lot! We're grateful to be part of your journey and wish you all the best for the future. :)

Rated 5 out of 5 stars

Enbridge being honest about overcharging customers.

Enbridge being honest about overcharging their customers.

24 March 2025
Unprompted review
Consumers Energy Services logo

Reply from Consumers Energy Services

Thank you for your feedback! We strive for transparency and accuracy in all our processes. If you have any concerns, please reach out—we're happy to assist!

Rated 5 out of 5 stars

seems easy enough to apply

25 March 2025
Unprompted review
Consumers Energy Services logo

Reply from Consumers Energy Services

Glad to hear that! We’ve designed the process to be simple and straightforward. Let us know if you need any assistance!

Rated 5 out of 5 stars

It was easy to understand and…

It was easy to understand and informative.

22 March 2025
Unprompted review
Consumers Energy Services logo

Reply from Consumers Energy Services

Thank you! We're glad you found it clear and informative. Let us know if you need any further assistance!

Rated 4 out of 5 stars

Ease of use.

18 March 2025
Unprompted review
Consumers Energy Services logo

Reply from Consumers Energy Services

Thank you for your feedback! We're glad you found our service easy to use. If you have any other thoughts or suggestions, we'd love to hear them!

Rated 5 out of 5 stars

You gave me a voice

You gave me a voice . We Canadians deserve to be compensated for the bullshit our politicians put us through . ❤️🇨🇦

18 March 2025
Unprompted review
Consumers Energy Services logo

Reply from Consumers Energy Services

Thank you for your heartfelt feedback!

Rated 5 out of 5 stars

Easy to navigate

Easy to navigate

17 March 2025
Unprompted review
Consumers Energy Services logo

Reply from Consumers Energy Services

Thank you for your feedback! 😊 We're glad you found it easy to navigate. If you have any other thoughts or suggestions, we'd love to hear them.

Rated 5 out of 5 stars

Cost of living is too high

Cost of living is too high

15 March 2024
Unprompted review
Consumers Energy Services logo

Reply from Consumers Energy Services

We understand your concern about the cost of living. We're committed to providing value and support during these challenging times. If there's anything specific we can assist with, please let us know.

Rated 4 out of 5 stars

Very helpful

Company doing well,

13 March 2025
Unprompted review
Consumers Energy Services logo

Reply from Consumers Energy Services

Thank you for your kind words! 😊 We're glad you found our service helpful, and we’re committed to continuing to serve you well. Let us know if you need anything else!

Rated 4 out of 5 stars

I hope that you could help us to down…

I hope that you could help us to down our monthly bills energy services.
thank you in advance…

14 March 2025
Unprompted review
Consumers Energy Services logo

Reply from Consumers Energy Services

Thank you for reaching out! We're dedicated to helping you reduce your monthly energy bills. Our team will gladly assist you with tailored solutions. Feel free to contact us anytime! 😊

Rated 5 out of 5 stars

Straightforward questions

Straightforward questions, easy to complete

14 March 2025
Unprompted review
Consumers Energy Services logo

Reply from Consumers Energy Services

Thank you for your feedback! We're glad you found the questions straightforward and easy to complete. If you have any other thoughts or suggestions, feel free to share!

Rated 5 out of 5 stars

Helping me with rebate

Helping me with rebate

13 March 2025
Unprompted review
Consumers Energy Services logo

Reply from Consumers Energy Services

We're happy to hear we could assist you with your rebate! If you have any more questions or need further support, we're always here to help. 😊

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