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Company details

  1. Logistics service

Information provided by various external sources

We are the leading UK shipping and transport solutions company. Whether shipping to or from the UK, Containerlift will provide cost effective movement solutions for you. Our objective is to make container shipping simple and provide a friendly, professional and cost effective shipping solution. With particular experience of deep sea container shipping, customs clearance, freight forwarding and transport we can develop a tailor made shipping solution for you. Whether you have one container to ship or you are doing a large project move call us today on 01371 879400.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

DELIVERY

They deliver containers when convenient for them, not when customers want them.
For example, they say the container will be delivered at 8:00 on Wednesday.
Then they write that it will be delivered at 20:00.
Finally, they wrote that the container would be delivered at 1400hrs the following afternoon. Customer service leaves much to be desired. They do not inform customers about changes, so you must stay on the phone and ask about everything. Waste of time. If you value professional customer service and time, avoid them at all costs. I lost 2 days to determine when my four containers would be delivered. I had no issues with the previous company. The containers were delivered on the days and at the times I wanted.

23 April 2025
Unprompted review
Containerlift logo

Reply from Containerlift

We're sorry to hear that you had a negative experience, and we appreciate you bringing it to our attention. In order for us to investigate your issue further could you please contact our Sales Director, Stuart Croft via email - stuartcroft@containerlift.co.uk

We're constantly striving to improve our service, so we'll consider your customer feedback in our efforts to do so.

Thank you for your feedback. We're sorry to hear that you had a negative experience.

Rated 5 out of 5 stars

The best company.

This was the best service ever. When i phoned them they replied extremely quickly. I got everything straight away. I really recommend Containerlift.

5 November 2024
Unprompted review
Containerlift logo

Reply from Containerlift

Thank you for your review. We're delighted that our customer service meets your needs and we will pass this on to the team.
Thank you for choosing Containerlift and we look forward to working with you again in the future.

Rated 1 out of 5 stars

More hassle than it's worth

Honestly, I wouldn’t give even one star. The service I received was beyond awful. I can maybe understand why an employee would lie through their teeth to keep their job. BUT to go as far as throwing a customer under the bus? What surprises me, is when the whole company connives together to make sure they make that profit regardless of what’s wrong or right. It’s truly sad when a company chooses money over quality…and with container lift it is money money money, Zero quality. The amount of mistakes made by container lift was very expensive and the customer has to bear the expense of Container-lift's mistakes. For the sake of your peace of mind, run a mile & some more miles in the other direction if you come in contact with Container Lift. Seriously, there are much much better container and freight companies out there, just take the time to look.

13 August 2024
Unprompted review
Containerlift logo

Reply from Containerlift

We're sorry to hear that you had a negative experience, and we appreciate you bringing it to our attention. In order for us to investigate your issue further could you please contact our Sales Director, Stuart Croft via email - stuartcroft@containerlift.co.uk

We're constantly striving to improve our service, so we'll consider your customer feedback in our efforts to do so. Thank you for your feedback. We're sorry to hear that you had a negative experience and we hope to hear from you directly shortly.

Rated 5 out of 5 stars

Highly Recommend Containerlift

I have always found the Containerlift team extremely professional to work with. The level of service they offer is second to none. Even when problems occur they communicate very well and clearly demonstrate the are looking for the best solutions.

I highly recommend Containerlift.

1 July 2024
Unprompted review
Containerlift logo

Reply from Containerlift

Many thanks for your comments. It is always nice to hear positive feedback. We will ensure this is shared with the team.
Thank you for choosing Containerlift and we look forward to working with you again in the future

Rated 1 out of 5 stars

Have emailed and messaged on fb not no…

Have emailed and messaged on fb not no reply, damaged my car trailer, never reply, have it all on video, damaged by driver but no one there cares

6 June 2024
Unprompted review
Containerlift logo

Reply from Containerlift

Thank you for contacting Containerlift and we are sorry if there has been an incident. Please could you send through all your information to markhowell@containerlift.co.uk who should be able to help you. Please send your contact details and video through. Thank you.

Rated 5 out of 5 stars

First Southampton

I have never used Container lift before and needed 3 x 20ft storage containers re-locating, gave them a short time scale and they were able to help us out. They arrived exactly when they said they would and the whole job went smoothly without a hitch and the staff I dealt with were knowledgable, polite and professional which made the whole expirience of using them a very postive one.

15 March 2023
Unprompted review
Rated 1 out of 5 stars

I purchased a container for export

I purchased a container for export. It arrived without the required CSC sticker and a bent door that is far from wind or waterproof. The Director Alistair agreed telephonically to repair and inspect the container, but later reneged on the repair part. I would not recommend buying containers from this company,
I used Containerlift as my export agents and Charlotte gave me the quote and Emily did the bookings for export. Both girls are lovely and did a good job. These services I do recommend.

3 December 2021
Unprompted review
Containerlift logo

Reply from Containerlift

The container offered for sale was “Containers are second hand. CSC Plated and suitable for shipping, no guarantee of cosmetics.” And that was delivered – albeit the “re-validation” sticker had been missed and a qualified surveyor attended to rectify this and re-inspect to confirm the container was suitable for shipping, as promised. The container is presently on board the vessel – confirmation that the Port authority and shipping line were satisfied that the unit complies with the 1972 UN Convention (This was the International Convention for Safe Containers (CSC)).
Containerlift provides 100’s of containers per year and we are disappointed that this unit failed to meet expectations.

Rated 1 out of 5 stars

Absolutely criminal company

Absolutely criminal company - appalling to deal with on many levels, highly recommended to avoid at all costs. They have lied to us 2 or 3 times about when the containers we own will be delivered, each time they have given us a date and then failed to deliver has costs of £750 + Vat on crane hire, a cost that the refuse to acknowledge of compensate us for . Their inefficient & incorrect communication/lies has costs us thousands, not to mention incredible stress.They do not return calls, they simply don't care, a huge, greedy and terrible run company. AVOID.

29 July 2021
Unprompted review
Containerlift logo

Reply from Containerlift

Dear Kate,
I am sorry to hear you have not been satisfied with our service. We would like to investigate this issue further so could you please contact stuartcroft@containerlift.co.uk with your job number and further details please.
Thank you. Containerlift

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