ConvertAPI Reviews 

68
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

When looking for a service to handle all our automated PDF processing, we found out ConvertAPI to be the best service for us: - The product does everything it promises and we are in control of... See more

Rated 5 out of 5 stars

We have been using Convert API in our company for over a year to merge pdf-files for digital invoicing in our ERP environment. There was a seamless integration with our ERP-system and therefore the... See more

Rated 5 out of 5 stars

I was looking for a way for my customers to let them add a watermark on their PDFs automatically, and on each pages. I first tried to develop this feature "in-house" but it was not performing well and... See more

Rated 5 out of 5 stars

So we have been using ConvertAPI for many years - honestly, the process from setup to coding is a breeze. Recently, had an issue where the image converted to a PDF was not fitting into an A4 size bu... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Online file conversion Rest API.


Contact info

4.8

Excellent

TrustScore 5 out of 5

68 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(68)

9 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Bad customer support

Customer support did not respond to multiple reach-outs between May 27 and June 11, and they now appear to have stopped replying to me completely.

We are a software company and were trying to use ConvertAPI to convert PDFs into Powerpoint documents.

The only issue we had with their service was that the fonts embedded in our PDFs were not being used in the converted Powerpoint. I was told that normally you have to pay 300 EUR a month (a much higher plan than we otherwise need) to upload fonts, but that in my case they would add our two fonts on their "next system update" This was on May 27th. I continued to follow-up for the next two weeks asking for updates and got no responses. Finally on June 11, I was just told it would be installed on their "next system update" but that they couldn't give me any ETA. I pressed them on this because we are a software company trying to launch a feature, and needed some idea of the time frame. And so far I've gotten zero responses back from their support team.

Now we are probably going to have to switch to a different service. I would have rather they just told me "no" originally, as we've now wasted time integrating with their service and will have to rip it out and start over.

11 June 2021
Unprompted review
Rated 5 out of 5 stars

Totally trustful

We use this service to provide our customers official documents. We work with it for three years now with no complaints. It's really helping us to manage one of our main services. I truly recommend it :)

18 April 2021
Unprompted review
Rated 5 out of 5 stars

PDF processing? ConvertAPI!

When looking for a service to handle all our automated PDF processing, we found out ConvertAPI to be the best service for us:

- The product does everything it promises and we are in control of what is happening ($)
- The clients (lib / sdks) are clean and very usable, we got tests running in minutes
- The customer support is super reactive and helpful, even when we were on the free plan

We looked for alternatives but they were either less responsive, less efficient / practical or simply not GDPR friendly.

18 March 2021
Unprompted review
Rated 5 out of 5 stars

Superb product. Amazing support.

I was looking for a way for my customers to let them add a watermark on their PDFs automatically, and on each pages. I first tried to develop this feature "in-house" but it was not performing well and then I found ConvertAPI! Not only their product is amazing and works well but their support guys are always here to reply any question I have. Thanks for building this product!

15 March 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

We have been using ConvertAPI for almost a year. Their company is excellent.

We spent a while looking for quality and reasonable pricing and decided on ConvertAPI.

Overall the service has been perfect. Integration was simple and customer support 5 stars.

Definitely worth it!

9 March 2021
Unprompted review
Rated 5 out of 5 stars

Great solution for great price

First of all we didn't expect to have such easy integration. ConvertAPI's documentation was perfect, so we didn't have any questions while integrating it to our CRM system.
Second benefit of ConvertAPI is that it gives great product for a great price. We didn't think a lot when we found it and just became their customers. For it's benefits we couldn't find anything better.
Third is that when using ConvertAPI, while converting .docx files to .pdf files, we could offer overall better solution for our customers, because almost every customer of ours uses our automatic document generation solution for their contract, commercial offers, invoices and other documents.
Before using ConvertAPI we had custom solution for document converting. It did it's job, but it wasn't perfect, because sometimes it sort of corrupted files and after conversion, no pdf reader software could understand document's pages (it was like one huge page). With ConvertAPI we didn't have any type of problems and it did it's job way better than our custom solution.

6 March 2021
Unprompted review
Rated 5 out of 5 stars

Perfect 👌

I am using Convert API to convert HEIC images on my website to jpeg, since I want to offer the users the opportunity to upload files directly from IOS devices. It is very easy to integrate into your PHP script and works like a dream. I tried to find good alternatives for the HEIC to jpeg conversions, but only convert API with its great variety of offered file formats can do the job. Also, the customer support responds fast and is helpful. I would recommend this service to anyone who is developing a website which has to deal with files.

11 February 2021
Unprompted review
Rated 5 out of 5 stars

Convert API is a powerful REST API that helped us easily convert all our documents from word to PDF.

We wanted to allow our user to edit their contracts with Word and once this is done we need to convert the Word document into a PDF so the contract won't change anymore. We could offer this new feature to all our users thanks to ConvertAPI

At the beginning we tried to build our own conversion service but it required a lot of investments and time. So we decided to leave these development & server management tasks for ConvertAPI and focus on what's more important for us. We like that this API is so easy to set up and it is very reliable even if our usage grew massively over time.

15 January 2021
Unprompted review
Rated 5 out of 5 stars

One of the best in the market

I'm from a software company that provides services for other companies. We were having trouble with an API that converts some documents. When we discovered ConvertAPI it was a blessing. The conversion keeps the document 100% as the original and the API is fast and 24/7 avaiable. We have a decent amount of daily requests and in the 9 months we are with them the service never let us down.

4 December 2020
Unprompted review
Rated 5 out of 5 stars

API is the the best!

This application especially to their PDF converting feature is of a high quality service. The image that you will convert into PDF format will not be blurred and will maintain to its original pixel. Furthermore, it can convert files with large amount of bits unlike other online converter which is restricted only to 10mb for your file.

2 October 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look