Conveyancing Expert Limited Reviews 323

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and efficiency, often highlighting specific individuals who made their experience smooth and stress-free. The service provided is frequently described as excellent, with many people appreciating the clear explanations and regular updates throughout the process. However, some people were dissatisfied with the company's communication, mentioning difficulties in reaching them by phone or email, and a lack of consistent contact with the same person. There were also occasional concerns about slow response times and a perceived lack of support from customer service.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, efficiency, and... See more

Service

Reviewers highlight positive aspects of service. Many customers praise the excellent and efficient service,... See more

Response time

Reviewers mention ambiguous feedback about response times. Many customers praise the quick responses, with... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers praised the helpfulness,... See more

Customer communications

Users describe negative interactions with contact. Many reviewers report significant difficulties reaching... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Both our sale and purchase were conveyanced by Team 7. We can't thank Nicola Lake and her team enough. Nicola guiding us through the whole process so efficiently and professionally. Nicola and her tea... See more

Rated 5 out of 5 stars

First-time buyer here and I was totally clueless. Conveyancing Expert were absolutely brilliant from day one. Rebecca and Zanthe handled everything – quick replies, explained every step in plain En... See more

Rated 5 out of 5 stars

We used Conveyancing Expert to deal with the sale of our late Mum's flat as executors of her estate. The sale was complicated by the simultaneous extension of the lease. However, Beccy and Laura took... See more

Rated 5 out of 5 stars

The service we received was great. We bought and sold a property and didn't have much idea what we were doing after living in the same house for 30 years. Sanduni was fantastic at navigating us throug... See more


Company details

  1. Conveyancer

Written by the company

Experts in Residential and Commercial Conveyancing. No completion no fee. No hidden fees. Special fixed legal fees. Special price beat guarantee on valid like for like estimates. Extremely Experienced With New builds and Repossessions.


Contact info

4.2

Great

TrustScore 4 out of 5

323 reviews

5-star
4-star
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1-star

Replied to 9% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

Was a three house chain too difficult?

I think our conveyancer tried hard, though we felt that there was a lack of determination in making things happen. It was a three-house chain, nothing complicated, but it took forever and we had to change the removal date at short notice because of poor communication, that cost us £500 we won't get back. Lessons learned: 1. Never use a conveyancer - get a decent local solicitor; if they don't answer the phone, you can doorstep them. 2. Stay in touch with your vendor and buyer personally if you can - keep it moving forward or it will slip down the conveyancer's 'to do' list.

8 December 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Once Helen had go to know our needs and who else was legally involved we received an excellent service with regular communication and excellent professionalism. Any queries we had were treated with calm efficiency and understanding.
Thank you Helen,

12 December 2023
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company, so efficient and knowledgeable. Highly recommend them. Harley Sommer and Rebecca Steventon went above and beyond and were always really quick to respond to any queries along the way.

7 December 2023
Unprompted review
Rated 5 out of 5 stars

Hi I have found the service really good…

Hi I have found the service really good for the sale of 11 the Oaks WS32NY and the purchase of 17 Molinux Road Denbighshire LL183UArecommends a conveyancing service, Nicole very professional thank you so so much
Me s Iezzi.

10 November 2023
Unprompted review
Rated 1 out of 5 stars

1 star is too many

If I could give less than 1 star I would , total shambles from start to finish , amateurish mistakes on documents , numerous mistakes on same thing over and over with figures being incorrect. Signing forms in PENCIL !! I could go on but won’t bore you with the month and month of delays through them having no due diligence at any level ! Avoid !

27 November 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely superb service!

Absolutely superb service!
What turned out to be a challenging purchase of a property was handled brilliantly by Hayley Aspinall. Extremely diligent and professional Hayley worked tirelessly and efficiently to meet the deadline. I would highly recommend Hayley and this company over and above a solicitor.

17 November 2023
Unprompted review
Rated 5 out of 5 stars

Great Service

The solicitors here were very good. Rebecca and Harley dealt with our move and they were both very efficient and conscientious

10 November 2023
Unprompted review
Rated 1 out of 5 stars

Terrible firm

Terrible firm, buyer almost pulled out due to unnecessary delays. Communication was rude and unprofessional. Impossible to get updates… no response to phone calls or emails. I have nothing positive to say.

5 November 2023
Unprompted review
Rated 5 out of 5 stars

Laura is AMAZING

As I've worked as an estate agent manager for 12 years, I've seen some really poor conveyancing companies.

I sold my house a few months ago and used Laura who was amazing throughout the whole process.

I moved in with my partner and she sold her property whilst we've bought our 1st home together. We have used Laura for each sale and purchase because we were so happy with her service, attention to detail and knowledge of the process.

2 weeks before we exchanged contracts my partner gave birth, Laura helped take our moving stress away so we could concentrate on the baby, and even sent a card the day after his birth!

Really couldn't be happier with Laura, she's been amazing.

A big thank you Laura from myself and Alex!

1 November 2023
Unprompted review
Rated 5 out of 5 stars

Bethany was amazing all the way through…

Bethany was amazing all the way through the process. Kept me updated and well informed. Answered any questions I asked even if they felt stupid to ask. Couldn’t have asked for a better experience would 100% recommend.

27 October 2023
Unprompted review
Rated 5 out of 5 stars

Hayley from Conveyancing Expert was…

Hayley from Conveyancing Expert was absolutely amazing in helping us to complete purchase of our new home .
Very clear , efficient communication at all times .
Hayley was always responding on the same day, very efficient and super quick!
We were very happy with Hayley service and would highly recommended to anyone looking for a hassle free process .
Thank you

20 October 2023
Unprompted review
Rated 5 out of 5 stars

Bethany was friendly and professional…

Beth was friendly and professional person to work with. At all stages of the project she highlighted potential issues and did her best to safeguard our interests
we never thought we would get there, but your attitude and commitment made us smile and kept our spirits up. just wanted to say a big thank you for helping with our purchase.
Your service was first class and I'll certainly recommend you.

Nick & Irene

11 October 2023
Unprompted review

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