When I want to view my order, in the receipt email, what pops up is the generic photo and not my personalized order. I am worried that what will be delivered to me is the generic item. The receipt of... See more
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See what reviewers are saying
I was impressed with your product since our dog passed away December 27th. I can’t talk about my experience but will see when the product arrives as well as the quality.
The shopping experience was simple and easy and the price was reasonable. Received the two Dog Sleeping Angel Keychain, paid the additional $4.00 fee for the expedited delivery, which was well worth... See more
Omg I love love it . An absolutely fantastic job. Such a great great idea. It’s so perfect the printing colours unbelievable . Thank you once again for such a beautiful print so natural. I love it so... See more
Company details
Written by the company
Since we know you want all sorts of custom products, we got you covered with highly professional suppliers and production houses that we keep in close contact with and vet daily so that they fulfill our intense selection process.
Contact info
2130 W 10th St, 11223, new york, United States
- support@conzoll.com
- conzoll.com
3.6
Average
172 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered 1 12inch and my wife loved it…
I ordered 1 12inch and my wife loved it so much I have now ordered the 18 inch size
My wife has dementia and had a stroke, she is now in a care home trying to recover. When I leave her each day she has the cushion for company. Thank you so much for giving her such comfort. You will never know what this means to me and my wife.june.love you all. Thanks john
1 August 2024
Unprompted review
All good with no problems with my…
All good with no problems with my ordering! Can't wait for my order.
31 July 2024
Unprompted review
Bought it for my Mum's 80th Birthday a…
Bought it for my Mum's 80th Birthday a lovely memory for her much loved & missed Sister, she loved it. I had no problems with order & receiving it. Would highly recommend as memory for a loved one.
5 July 2024
Unprompted review
Easy to customize my order
26 July 2024
Unprompted review
Was easy to customize with photo from…
Was easy to customize with photo from library
19 July 2024
Unprompted review
I did not have a problem with customizing
I did not have a problem with customizing, everything went smooth
20 July 2024
Unprompted review
The shopping experience was simple and easy.
The shopping experience was simple and easy and the price was reasonable. Received the two Dog Sleeping Angel Keychain, paid the additional $4.00 fee for the expedited delivery, which was well worth the fee paid, and I receive the key rings on the first day within the promised time frame. Product quality and workmanship are excellent, the recipients of the key rings were very impressed with the graphics of the dogs.
4 July 2024
Unprompted review
Awaiting Product
Well I actually haven’t received my item yet but the ordering process was super easy to navigate. I am 78 yrs young so there’s that 😂 But I had no problems at all. Thank You
25 June 2024
Unprompted review
I did not receive a confirmation of purchase
I did not receive a confirmation of purchase email. I have written to the company and gotten nothing in return. I sent the date I ordered, the ridiculously long order # (that I believe is fake), and still nothing. How do you track your order when you have nothing to track it with? I've seen some of the 'company' replies as it was redirected and had to be resent, etc. Likely story. These guys seem to be a scam site, just randomly sending out items and not others. Don't order from them...
11 April 2024
Unprompted review
Reply from Conzoll
Hi CWensley,
Can you remember your email address when you placed an order from us? As you mentioned you never receive a confirmation email from us, so if you can provide your email address while placing the order, we can use your email to find out your order number and check the status for you.
I am sorry for any inconvenience caused to you.
Brs
Conzoll.com
I ordered a pug sleeping in angel wings…
I ordered a pug sleeping in angel wings as gift for my daughter. She loves it. It looked exactly like the picture. As soon as I ordered it. I received a email telling when it would be shipped with tracking. It came right on time. I did have trouble tracking it because they wanted me to download a app. I highly recommend this company.
29 March 2024
Unprompted review
This place is a complete ripoff I…
This place is a complete ripoff I ordered a 40x60 canvas for my sons wedding I got a 11x14 please don’t waste your money on these people
11 March 2024
Unprompted review
Reply from Conzoll
Hi Robin, I am sorry but my store never sells 11X14, 40x60 either. I guess you posted under my site by mistake.
review on dog tag
delivery time was good, product well packaged, item is what was ordered
9 February 2024
I never received my package from this…
I never received my package from this company but they sure took the money! How are they allowed to even stay online. This company is nothing but Thieves!!!! Don't purchase ANYTHING you won't get nothing from them!!!!
1 February 2024
Unprompted review
Reply from Conzoll
Dear Sherry,
We sincerely apologize for the delay in the delivery of your order. We understand the inconvenience this has caused and we want to assure you that we are taking immediate steps to rectify the situation.
Unfortunately, our factory was closed for over two weeks due to scheduled holidays, which unexpectedly impacted our production timeline. We acknowledge that this delay falls short of the service standards we aim to uphold.
Rest assured, we are actively working to expedite the production process to fulfill your order as quickly as possible. Additionally, we will be closely monitoring your shipment to ensure it reaches you promptly once it leaves our facility.
Thank you for your understanding and patience. We value your business and are committed to providing you with the quality service you deserve.
Sincerely,
Conzoll.com
Never received the item.
9 February 2024
Reply from Conzoll
Dear Jennie,
We sincerely apologize for the delay in the delivery of your order. We understand the inconvenience this has caused and we want to assure you that we are taking immediate steps to rectify the situation.
Unfortunately, our factory was closed for over two weeks due to scheduled holidays, which unexpectedly impacted our production timeline. We acknowledge that this delay falls short of the service standards we aim to uphold.
Rest assured, we are actively working to expedite the production process to fulfill your order as quickly as possible. Additionally, we will be closely monitoring your shipment to ensure it reaches you promptly once it leaves our facility.
Thank you for your understanding and patience. We value your business and are committed to providing you with the quality service you deserve.
Sincerely,
Conzoll.com
The company is nothing more than…
The company is nothing more than thieves.. No one can tell me where they are actually located. If anyone has their address, I would appreciate it.
1 February 2024
Unprompted review
Conzoll CON
I purchased this canvas print for a birthday present. It never came. Conzoll customer service reached out to say that they will reship the item. I hoped to present it for Valentines Day but here I am...
Feb 8,2024...
STILL WAITING!
8 February 2024
Unprompted review
Reply from Conzoll
Hi Norine, thank you for your purchase, I checked the replacement shipping status, your package was delivered on 12, Feb. Here is the tracking info for you: https://t.17track.net/en#nums=UJ293013044YP
I placed an order where you provide a…
I placed an order where you provide a picture and they put it in a frame and with some nice words it on thr side . I received my orders today it is worthless I can do this at kinkos with better quality!!!! No frame!! This is BS .
A piece of nylon with a print out charging Mr $38 ??? With no frame? If I don’t receive my frame I will be disputing the charges.
29 January 2024
Unprompted review
Reply from Conzoll
Hi Basel,
I hope this message finds you well, and I sincerely apologize for the inconvenience you've experienced with your recent order. We deeply regret that the product did not meet your expectations, and we understand your frustration.
BTW, we did claim on the detail page that the product does not include the frame.
Sincerely,
Conzoll Team
Terrible service.
23 December 2023
Reply from Conzoll
Hello Moctezuma,
I'm sincerely sorry to hear that you had a less-than-satisfactory experience with our service. Your feedback is valuable to us, and we genuinely apologize for any inconvenience caused. We take customer satisfaction seriously, and I would appreciate it if you could provide more details about the specific issues you encountered. This will help us address the concerns and make necessary improvements.
Thank you for bringing this to our attention.
Best regards,
Conzoll Team
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